HP Envy 5644: My hp envy 5644 does not install drivers for my laptop

my HP envy 5644 some drivers will not install and cannot use the eprint button. tried to click on the set up button and accept the terms of use, but he said: "the printer cannot connect to the server...". "I printed the report and the diagnostic results: PASS all except the DNS: confirmed in case of FAILURE. I followed the instructions for the solution indicated on the report but nothing happened.still the same. I have not the scan doctor on my desk since I can not install.part of the software is installed, the portable computer recognizes the printer. I can't turn on the printer web services. tried pressing the eprint icon, turned again, and the fact the educated solution but nothing happened. * use the Wi - Fi

Hi @CuriousMind,

Welcome to the HP Forums!

I see that your HP Envy 5644 will not install the drivers for your Windows 7 laptop. I'm happy to help you!

To download the scan doctor, see this website, HP print and Scan Doctor.

Otherwise, I recommend you to go through this guide, a "cannot find the printer ' display the error to the HP ENVY 5640 and DESIRE 5660 e - all - in - one printer series."

Hope this helps and have a great day!

Tags: HP Printers

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