HP Envy 700-074 Rebooted computer and suddenly monitor lights.

Yesterday during the use of the computer, I have uninstall some optional software when a pop-up was told that the computer must be restart to complete the installation.  I do not remember what was the particular software that I uninstall, but suffice it to say, it was not an essential part of the software to the computer.  I clicked 'Yes' to restart.  I had an arrow of the mouse while the computer restarts normally, the monitor remains dark.  When this would ' t go, I did another reboot.  This time, the monitor would not come, and even the arrow of the mouse was gone.  The only thing I posted is "no signal".  The monitor works fine I use it now with a laptop.  I tried two other cables (I use DVI to HDMI connected to the onboard Intel Graphics HD 4600).  I plugged a monitor of well-known work on the computer with the same result... "no signal".  Resemble a motherboard?  Give me something to try.  Thanks in advance.

My computer repaired should arrive today.  Would have it Friday last with the exception of the storm to the East.  While not specifying is not precisely what the problem was, there was a correspondence unit that said they replaced a stick of RAM.

New parts or like new, used in the repair of:

Quantity Description part number

1 RAM 676695-150

I really wish I had the means to diagnose that myself instead of sending all the way back to Jefferson, IN and waiting for 1.5 weeks.  How would a diagnosis of that?  Should what test equipment I use?  While the machine beeps when I took the two sticks and tried to start it, he did not that while the memory was pointing out a bad stick.

Tags: HP Desktops

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