HP Envy 7640: HP Envy 7640 does not copy the all-in-One

I have a variant of other posts on this site.  My desire 7640 doesn't copy, either on the glass, or through the feeder directly but only if it has been idle for some time.  I get the message that it is scanning and paper feeds, but the wheel just spins and nothing to copy.  However, if I then turn off, restart and then try and copy, it works fine.

I downloaded the drivers the most recent (February 3, 2015), so I think I am up to date.  Moreover, when I download the drivers, it seems to install on my Mac - that somehow 'transferred' to the printer itself?  The reason why I ask, is that if you copy something, there is no interaction with the Mac (that I know of) and I want to make sure that the printer has made more recent drivers.

Any ideas?

Thank you!

Chris

Hi @silgec,

Welcome to the HP Forums!

I noticed that your HP Envy 7640 won't copy. And I'm happy to see it for you!

First of all, I would make sure that the printer power cable is connected directly to the wall outlet, not a surge protector. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

Then check that the printer firmware is up-to-date, browsing through this guide, get the latest Firmware and updates.

Let's start with the following steps, and we will see what happens!

"Please click the Thumbs up icon below to thank me for having responded."

Tags: HP Printers

Similar Questions

  • I just bought a new top of the tower that has windows 7, but the program does not accept the all-in-one HP Officejet J4540. What can I do? It is says I need windows 2000, xp, vista.

    I don't want you download something useless. and I don't really know how to do what needs to be done. Help... Thank you!

    Windows Update has nothing to do with the upgrade of Windows. Or contact the HP support (i.e. get it specific drive Win7 & software updates) or republish your question here: http://social.answers.microsoft.com/Forums/en-US/w7hardware/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • I can't download to work - it does not copy the mp3 files to my location (as defined in tools/options) - it gives me a new window with a player - no dwnlo

    I am running windows xp sp2 and I put my site to dowload under (Tools/options), but when I select an MP3 file to download, firefox does NOT copy the file to my location of choice on my HD - instead, it opens a new window with a 'player' of fortune and starts to load the player with the MP3 file. The problem is that I have no idea where on my system, firefox has copied this file, so, I can't leave and come back later and read this MP3 file using winamp. I need to hear right then or lose - if I close this new window (with this puny little ' player'), then I lose the download, there where to put firefox on my PC (I have no idea where it is). It's all under firefox 25.0

    I also use FIrefox 12.0 on an older windows 2000 machine and that works perfectly - I can download any MP3 file, I want to, and downloads of firefox 12.0 (on win2k, sp4) to my location (on my HD), and it gives me the download window so I can watch its progress and have some control over break and resume , and, when it's done, the download window offers me the option 'open containing folder' so I can make sure that where I wanted. In other words, Firefox 12.0 on WIn2k, sp4 works better than firefox on winxp sp2 25.0! What gives? I went through and set up my options for XP just like I did with Win2k and everything looks good, but firefox 25.0 don't know just my chosen and always default place to give me fortune player and I am not able to actually copy the mp3 files on my hard drive - it's firerox almost unusable 25.0 since downloading mp3 files is a big part of my use firexfox - please help. I am not able to upgrade windows at this time, and since firefox 12.0 still works fine on win2k, I do not understand what has happened to firefox?

    Hello littleberry, you can click on the link that leads to an mp3 file or right click on the drive in firefox and choose to download the file like that...

  • Acrobat does not support the conversion of one or more of your files in PDF format.

    When Adobe Acrobat Standard DC 2015 release (Classic) | Version 2015.006.30121 is installed using the Customization Wizard of Acrobat.   The files of Office files option is not available when you use the files tool combine.

    Also, it does not install the Adobe PDF printer.

    If I install standard Acrobat using the web installation program, it installs the adobe printer and and I can combine PDF files.

    The views on how I can have the functionality of adding files Microsoft Office .docx, .pptx, .xlsx to the tool to combine the packaging while mst files.

    Thank you Mc-Lovin'

    I think I discovered why office files are missing

    In the Customization Wizard

    Select features

    Select Create Adobe PDF

    Initial state, select this feature will be installed on local hard drive

    Select Microsoft Office and do the same thing

    Select Microsoft Outlook to do the same thing

    Select the Visio to do the same thing

    Save the transform file and install Acrobat by using the transform file.

    I have not yet tested, but it sounds like the right solution.

  • 7640 ENVY: ENVY 7640 does not print the test page

    The printer test page will not print.

    I reinstalled several times print driver and lost countless hours trying to solve this problem.

    HP trouble shooting game software didn't say he cannot solve the problem, the troubleshooter in microsoft is not a problem.  I followed the recommendations of this link:

    http://h30434.www3.HP.com/T5/printing-issues-troubleshooting/HP-envy-5530-won-t-print/TD-p/3510285

    I also tried all the recommendations in this link:

    http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/envy-7640-won-t-print-anything-except-...

    Same results.  I can get the diagnostic report to print from my computer, I can scan, but do not print.

    I got the latest installer: EN7640_117, I used all HP diags who say that they solve it.

    What is the next step?  I'm about to throw this printer out the window!

    I was able to solve the problem.

    Returns the printer in the store that I've gained since.

    Went to another bank and purchased and EPSON.

    Unboxing, put in place and was printing within 15 minutes.

    Should have done a week ago.

    HP I will never buy one of your printer products!

  • Want 4504: Hp Envy 4504 does not give the impression of color

    Hello

    My Hp Envy 4504 gives color impressions.

    Its keep giving only black & white or gray scale images.

    Also, I couldn't find the printing color profiles or presets under the printer settings.

    I only 'Black and White' and ' black and white - gray ' presets.

    What should I do to get the color print.

    I have two hp color and black ink cartridges installed.

    Help, please.

    Thank you

    Hi @sivak,

    Welcome to the Forums of HP Support!

    I understand that you are unable to print in color on your HP Envy 4504 printer. I will definitely do my best to help you.

    You are able to print a test highlighted report? The printer prints a blank Page or does not black print or ink color for the HP ENVY 4500 and Deskjet Ink Advantage 3540 e-all-in-One Printer Series.

    The problem only occurs when printing from Mac? It seems that there is a problem with the printer driver. Please see these instructions by my colleague Anti-double-U-di.

    Publish:

    10.10 yosemite, foot, make sure you have the latest updates, including Apple updates as well as updates from HP by Apple Software Update (ASU), currently HP printer software update Ver3.0

    Look for the updates (ASU) Apple
    1. click on the Apple in the left menu bar
    2. click on "about this Mac".
    3. click the button of "software updates... »
    4. make sure that the "Updates" icon is selected, click on 'Store' in the top menu
    5. click on 'reload the Page.
    6. install the HP updates (look for the last 'HP Printer Software Update"by the version number)

    Note: If you can't print or scan if he is an all-in-one HP printer, and then follow the steps below.

    Delete the print queue HP printer
    1. click on System Preferences
    2. click on printers & Scanners
    3. click on your printer HP to highlight, then click on the "-" symbol below to remove it from the queue
    4. click on the button "Delete printer" to confirm

    Add the HP printer in the print queue
    1. click on the symbol '+' at the bottom left
    2. If a drop down list with the printers menu appears, just click on "Add printer or Scanner..." »
    3 select your printer HP printer or series (depends USB/Ethernet/WLAN connection type, so choose your HP printer with the correct connection, IE Hello for printers single function and Hello to an MFP multifunction)
    4. after the lower filled, click on the drop down menu to "use:" and select your HP printer series
    5. click on the ' Add ' button.

    Try to print in coiour.

    If the steps above resolved your problem, you don't have to continue troubleshooting.  If you're still having problems, please continue to the next step.

    Before continues, the following steps will remove all printers to printers and Scanners, you may need your software and drivers for the printers to re - install if it is not part of the Apple software updates.

    Reset the printing system:
    1. open System Preferences
    2. open Printers and scanners
    3. on the left side where would be referred to as printers, right click and select "reset printing system...". »
    4. click on the "Reset" button when asked to confirm
    5. Enter your password, and then click OK (if prompted)
    6. Once completed, (notifications cannot pop up) you will simply see the Virgin 'printers & Scanners', just close

    Remove the software from HP/Hewlett-Packard:
    1. go on 'Finder '.
    2. go in "Applications".
    3. Locate and open the folder "Hewlett-Packard".
    4. If you see an "Uninstall HP program" listed here then run the uninstall program, otherwise, go to step 8
    5. click on the continue"" button.
    6. Enter your password, and then click OK (if prompted)
    7. When you are finished, click "exit".
    8 remove the HP folder or Hewlett-Packard (if still listed after uninstall) drag the folder to the trash
    9. right click on the Recycle Bin in the dock, click on "Empty" - and then confirm to empty the trash

    Repair disk permissions
    1. in the Finder, click Applications
    2. open the Utilities folder
    3. double-click on the disk utility
    4. on the left side, click on the hard drive which has Yosemite 10.10 installed to highlight
    5. click on the "repair disk permissions" nearly half lower the window (time may vary to finish)
    6. what repairs completed, a message near the bottom window 'Fix full permissions', now you can close the disk utility
    7. click on the Apple in the upper left corner, click "Restart" to restart your Mac

    Manually the drivers of HP printer install v3.0
    1. this link will take you to the apples for v3.0 HP printer drivers download
    2. click on the button 'Download' (remember where your download is if your downloads are not on the dock)
    3. open the "HPPrinterDrviers3.0.dmg".
    4. double-click on the "HewlettPackardPrinterDrivers.pkg".
    5. click on the continue"" button.
    6. After reading the license agreement, click the continue"" button.
    7. click on the button "I agree" If you agree
    8. click on the drive that Yosemite 10.10 is installed on and click on continue
    9. click on the 'Install' button (this will install the drivers for HP to your Mac)
    10. Enter your password, and then click the button 'Install Software' (if prompted)
    11. click on the "Close" button when the message "installation succeeded."

    Add a printer to print the queue
    1. open System Preferences
    2. open Printers and scanners
    3. click on the symbol ' + '.
    4. click on "Add a printer or a Scanner..." »
    5. click on "HP Envy printer 4504.
    6. click on the drop down menu to "use:" and choose "HP Envy 4504 Series."
    7. click on the ' Add ' button.

    Try to print in color.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • HP envy 5530: does not print the entire page

    My printer only prints half a page, and the book would always jam. always stop the printing of each page in half and will not end the task. can someone help me or give me a reason to explain why this always happens. or is there someone who can help me to solve the problems. Thanks in advance.

    Hey @erin0312,

    Welcome to the Forum from HP Support.

    I see you have problems paper jam with your HP ENVY 5530 e-all-in-one printer. I would like to help.

    You are able to make a copy of the front of the printer without problem? If not, click here and work your way through the steps recommended in order HP. They deal directly with the issue of the material point of view. If Yes (you were able to make a copy of the façade without problem), print opportunities question is a software oriented. In this case, I recommend you try the following steps:

    • Uninstall your printer - click here for instructions.
    • Fix permissions of the disc on your Mac - click here for instructions.
    • Once you have finished running the utility above, restart your computer.
    • Finally, click here to reinstall your printer.

    Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

    Thanks for posting in the Forum from HP Support. Have a great day!

  • the return address on the envelope does not print 4500 all-in-one

    I am trying to print the return address on envelopes #10 and can't find the right place to put the envelope. I tried all locations to put envelopes and printer it crosses but does not print. I ran a cloth across and it. and when it prints I tried to put the envelope but the printer does not recognize an envelope. Any help will be appreciated.

    Hello

    I suggest you contact the manufacturer of the printer and they shud be in a better position to tell you what should be the right place.

     
  • I upgraded my dsl moden and now my fax does not work, dell all-in-one, keeps saying no device found

    my fax was working but I got my dsl moden improved and now I can't fax from my dell all-in-one monitor fax says device not found. I tried to reinstall moden using the disc, but it gave me an error code 53, not able to install, is the problem in the new moden or something current?

    Contact Dell for assistance with their equipment.  This does not sound like a Windows problem.

  • I have changed ink in my printer HP F380 and now it does not scan printing and does not copy the computer off

    Also, I did a restore and do not know if something needs to be installed or reopened.

    Hello

    ·                         try to uninstall and reinstall and use the latest printer drivers VISTA for your model of the manufacturer of the printer

    You can also track information to try to solve your problems of printer below

    read the printer correct that information the slot microsoft, including the 'fix - it' and the information of the links to the other

    Solve printer problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    and read this microsoft tutorial too

    Introduction

    This tutorial is designed to help you identify and fix the problem printer common windows problems, including print errors, or errors, and other issues that could prevent you from printing. This tutorial does not cover printing problems related to specific programs. Printing problems can be caused by cables that are not properly connected, corrupt, drivers, incompatible drivers, the printer settings, missing updates and problems with your printer.

    How to use this tutorial

    For best results, complete each step before move you on to the next. Try to print after each step before moving on to the next step.

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  • RonMon does not copy the .bin bias

    Nice day.

    I have a set of three 3750 x switch.  I need to update the version.  While trying to copy the .bin file to the usb to transfer to others, I somehow deleted all .bin files. (it is not logical for me!)   I finally got a .bin, with the updated file.  BUT I type in ronmon

    copy usbflash0:c3750 - ipbasek9 - mz.122 - 55.SE10.bin flash: c3750-ipbasek9 - mz.122 - 55.SE10.bin

    And it just hangs! the switch becomes inadmissible.

    The same thing happens when I type

    switch: boot usbflash0:c3750 - ipbasek9 - mz.122 - 55.SE10.bin

    For the record: I only have the SE10.bin the USB fileon, so there should not be conflict with files.  So, I'm beyond my base of knowledge and experience. And I can't get these things to work together.  No idea why this hang happen? And what I can do to fix this?

    In addition, that this error really means:

    ERR: Error in do_atl_int().
    ERR: IN dw0: 900000a 8 dw1: 08240000 dw2: dw3 00800100: 00000043 dw4: dw5 00000000: 00000000 dw6: dw7 00000000: 00000000
    ERR: fail status 2 usbd_bulk_transfer

    A search does not turn a lot and I'm getting this when I boot with the USB key into the switch. And I get that trying usbflash0 dir:

    Thanks for any help.

    Jenn

    Hello

    have you tried to reboot the switch a few times to pass the CHECKPOINT?

    How about you, try a different USB (FAT16).

  • My Dell 926 photo printer does not copy the pictures to the computer by analyzing more?

    My printer all in one Dell 926 - will not copy photos on computer by scanning for some reason that she used to work perfectly?

    Hello Michael Barden,

    1. which version of the operating system is installed on your computer?

    2 did you change on your computer before the show?

    3. what application you are using to scan photos?

    We need more information on the topic to provide you with the best solution.

  • Computer Windows XP does not recognize new all-in-one printer.

    Improved a HP Officejet 7300 all-in-in-one (USB) on a HP Officejet Pro 8600 more all-in-one (wireless), because I had a router (Linksys, Cisco 3000) last year. Summer wireless except for the printer so far. There are not 3 weeks has obtained new 8600 more. Plugged into my desktop computer (Windows XP), but could not understand how to connect my laptop (Windows 7) work. When I finally did, would not work my office! I had deleted my old 7300 in my computer list because I was going to move somewhere else. Whenever I try to add a printer, screen recognizes the new 8600, but after 3-7 tests, it stops and I get: "installing network without success. Printer could not be installed on the network. Click Retry to try to reinstall the printer on the network... "I'm at the end of my mind. The work of COMPUTER technician could not help me - told me to get a gun (he says he knows how to connect those). Right. I really like HP and want to make this work. I have to: reinstall my 7300 to uninstall when I 'install' the 8600 - once AGAIN? (Really?) Please tell me there's something I missed it's look me right in the face. I need to print from my work laptop, and I am currently using the 7300 with a USB connection. Maddening. Thank you.

    Since the static IP address, make sure that the computer has the IP address of the printer.

    This can be done by clicking Start > all programs > HP > Officejet 8600 The folder > IP update.

    This should detect the network printer and enter the new IP address.

    Also, make sure that the firmware is up to date.  This can be done through two methods, but I recommend the update to the computer.  Click here to download the update of the firmware.  If the printer is already updated, the update tool indicates this.  If it is not updated, it will update the printer.  This should be done from a computer that is able to communicate with the printer.

    If you want to update directly from the printer, you can do so by pressing the icon of web services (paper with rings behind it at the top) > settings > printer update > check for update now.  If an update is available, it will update.  If this isn't the case, it will indicate that no update is available.

    The new firmware can solve existing problems and help keep the printer works best.

  • Lightroom does not copy the catalog files after downloading window 10

    Has anyone out there had trouble with the files cannot be copied to the catalog? My catalog is on another internal drive and says "could not copy to backup.

    Get to the top by projection manual path.  seems fine now thanks to you all.

  • HP Envy M4 - does not recognize the Ethernet or USB controller

    I recently got a new HP Envy M4 and installed Windows 7 above.  I tried to install all the drivers on the support page HP, as well as any Intel acknowledged and stated that I needed, but the system is still not recognize Ethernet controller and the USB controller.  I have no idea where else to find appropriate drivers for these devices to make the system to identify and to work correctly.

    Why aren't these drivers on HP website?

    Hello

    Try a few steps

    go to your device manager > right clock on ethernet controller > go to properties > then details tag

    Select from the drop-down called Hardware ID is.

    and search for it on google or any search engine, you will get the right drivers...

    Here's print process filming!

    I hope this helps!

Maybe you are looking for

  • can not turn on suggestions in the area of the main window, work single bar

    to the down loaded new FF - Yahoo page has changed for Dummies - set FF as new home page - now suggestions only work on the search-bar can not find how to turn on suggestions in the search main window box - online help windows display blue f 2 boxes

  • Qosmio G30: How to install Qosmio player under Win XP?

    I bought Vista Ultimate inside a new G30. Many applications and devices does not work on Vista and I decide to do a migration to XP PRO. Windows work great but... How to install Qosmioplayer on XP PRO (TV buttons) and the rest of the work. I have sev

  • Presario c304nr does not recognize sata HP

    I repartitioned & sata HD format several times for my presario c304nr, it will not recognize the HD so I can't loa WinXP.Because the original HD is gone, there is no OS. Whay is the precedure support Windows XP in this laptop? poldracker

  • Driver fault

    Any disc that I insert in the drive dvd does not read my lap top, I discovered that the driver is not there and no update is not received, how do I fix?

  • After the restart of mac OS x lion, the scanner hp wireless officejet pro 8600 does not appear.

    The printer works properly from the computer with Wi - Fi. The copy of front button works correctly to print a copy of the document on the scanner. But when you run the HP Scan 3 application, the error message is displayed: scanner communication cann