HP Envy M6 dx1205: spare battery want M6

My original battery appears to be dead.  I ran several tests using information I found on this forum.  (I have a 0% available, hip, does not support message on the battery in the status bar icon).  I ordered a replacement battery which was not OEM.  Battery is not recognized despite updating the BIOS but also checking uninstall battery under Device Manager. Return this battery.

I went through HP for a new OEM battery, only to be told to go to Impactcomputers.com for the purchase of replacement.  Still, I bought the battery recommended by HP; the company had only non - OEM, but this is where HP sent me.  This battery does not register either.

So for those who read, I have:

  • update BIOS
  • battery tested BIOS
  • tried to use a different power adapter
  • Replace the original flat HP battery to try
  • have tried all the stuff I can find on the internet and on this discussion forum.

I just need help.  I bought two new batteries and will neither recognized so that I can be powered by batteries.  I don't want a portable office.  So very frustrating not to find a battery.  I'm not buying a new laptop with a $50 battery.  It is a problem that can be easily fixed to HP.  Thus, HP, what is your suggestion?

Hi @4vbgirls ,.

Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. I looked in your question about your m6-1205dx HP ENVY Notebook and questions with the correct battery. Here is a link to your Manual 26, page and it shows that the original was a 62WHr of 6 cell 2.8 Ah lithium-ion battery 6 cells, with a part number 671731-001. If a new battery is not considered perhaps there is a problem with the motherboard and charge.

You will need to test in a repair center to ensure that what is a failure.

Thank you.

Tags: Notebooks

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