HP Envy m7-j120dx screen issues.

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• M6 Cabriolet from HP envy x 360: screen lines

  Greetings,
  I just bought a new laptop. My last HP lasted me almost 6 years and is still running strong. My new, seems to have these spasms of random screen where a line will share across the screen like a cracked windshield, only for a split second but it is very repetative and will not disappear. Any help would be great, I'm not good with computers so break please, down to the level of stupid for me.

  Hi @zhicks16,

  Welcome to the HP Forum! It's a great place to find answers and advice! You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums. First time here? Learn how to publish and more. Which ad, please indicate your specific model and not only the series as HP produces many models in a series.  Computers laptops HP - how can I find my model number, serial number or product? What operating system do you use?

  I understand that this is a very recent purchase and he seems to have these spasms random screen where a line will split the screen like a cracked windshield, only for a fraction of a second, but it is very repetitive and doesn't go away. I'll assume that you run Windows 10.

  This happens when you run a particular program or with each of them?

  You did all your Windows updates?

  You run the HP Support Assistant to rt using the HP updates?

  If you connect an external monitor did the same thing?

  This link can also help with this question. HP Notebook PC - troubleshooting a computer laptop LCD screen issues (Windows 10, 8, 7)

  Please let me know the results.

  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem. "Think about scoring the post that solves your problem as" ","accept as Solution " to help other members of the community! To say thanks for the help, please click "Thumbs Up icon" below.

• HP envy m7-j120dx what ram, ssd drive will work for the upgrade.

  HP envy m7-j120dx. I would add a ssd and ram to the complete 16gig. any suggestions on what is my best bet for each of these products. No matter who else makes these? I looked online and can barely find anything about these except for comments.

  It's because it's so new. Here is the Service Manual:

  Manual

  Page 41-44. He held actually two hard drives.

  The memory is SO-DIMM DDR3L-1600. The 'L' is important. 1.35 volts not 1.5 volt.

  http://www.crucial.com/store/ListParts.aspx?model=envy%20TouchSmart%20m7-j120dx

  There is the memory you need at the highest and also a decent SSD. In order to give the best advice that I need to know your SSD budget. We can also help with migration/installation of the software. Keep the existing as a second disk drive and use the SSD for a boot drive. If you need the second cart/cable drive we can connect to that, too.

  If it's 'the Answer' please click on 'Accept as Solution' tp help others find it.

• Need help with the blue screen issue "NAVEXI5. SYS, PAGE_FAULT_IN_NONPAGED_AREA ".

  Original title: need help with the blue screen issue
  My computer turns saying a blue screen: a problem has been detected and windows were shut down to prevent damage. The problem seems to be caused by the following file: NAVEXI5. SYS PAGE_FAULT_IN_NONPAGED_AREA he seems to have a different error whenever he turns to a blue screen. Can someone help me please.

  Hello
  

  1. Since when are you facing this problem?
  2. you remember to make changes to the system?
  3. do you get an error with this error code?

  I suggest to unplug external devices such as printer, scanner, etc. that are plugged into the system, and then restart the system and check if the problem persists.

  Method 1.
  I suggest you to do a check disk from the recovery console and check if the problem is resolved. Follow the steps mentioned below.
  a. start into the recovery console using the XP CD. Follow the steps mentioned in the article below.
  Description of the Windows XP Recovery Console for advanced users
  http://support.Microsoft.com/kb/314058
  b. perform a disk check.
  How to perform disk error checking in Windows XP
  http://support.Microsoft.com/kb/315265

  Method 2.
  I suggest you to start with the XP CD and then do a system restore. Follow the steps mentioned in the article below.
  How do I recover from a corrupted registry that prevents Windows XP startup
  http://support.Microsoft.com/kb/307545

  I hope this helps.

• HP Envy 6z-1000 screen and bezel problem

  Hello

  I bought my HP Envy 6z-1000 in October 2012. Since almost two years, I managed to avoid a fall or scratch, and performed reasonably well - apart from overheating, the weird sticky key and this strange feature that whenever I stop, it seems to insist the program is on and I have to force to close...

  In any case, I just opened the lid of the laptop and heard a disturbing cracking-click sound. Somehow the lower right corner of the bezel take the case and screen together, right side of the hinge, jumped out. I can pop back together again between my fingers, but there not together, jumping out again whenever I open and close the lid.

  How this issue contain them? What should I do?

  Thank you

  Charles

  I just sent you a private message. If you are unsure how to check your messages from the forum, this post has instructions.

• Start-up and white screen issue after updating to v10.11.5?

  I can't say 100% that my problems are related to the last update, but I thought I'd ask.

  I've updated about 4 or 5 days ago, and although the questions did not begin immediately, they start after the update. It should be noted that I have never had issues like this before.

  Here are some of my questions on my MacBook Pro (17 inch, early 2011), 2.2 GHz Intel Core i7, 8 GB at 1333 MHz DDR3, Intel HD 3000 512 MB graphics card

  1. the monitor will sometimes go haywire and a strange split, screen where the mouse can go to the left side of the screen and reappear on the right side of the screen, because the office is now split into two

  2. computer crashes and the monitor starts flashing to show a blue zigzag striped background

  3 freeze during startup and never restart computer. Occasionally, it will start very well, but the computer locks upwards at some point while using

  4 computer at boot flashing out to a white screen then restart never

  Thanks for any help.

  Now I'm starting to think my problems are related to a single user, sign in. Only 2 people use the computer and my connection seems to be fine. No crashes or anything like that.

  The problems start when my wife logs in to his user account.

  Thought I would mention it.

  Any help/response would be appreciated.

• 24 IPS monitor envy: display of 24 issues looking

  I have a monitor of the Envy 24 IPS with display problems.  It seems "cloudy" and there is a line thick pronistique coming down in the middle.  I hung it on my iPad and had the same display issues.  Factory reset already have.  Any help appreciated.  I had the monitor, less than a year and it's been great until recently.

  Good to see that you will get a replacement.

• 17 3200 envy: Envy 17 3200 screen flickers and dies. External monitor works. (Video included)

  Hi, I bought my laptop about two years ago. A few days ago the screen suddenly dies, and at startup, it flashes several times with the correct display, but then turns off. The backlight seems to stay on. When I use an external monitor with HDMI port, the external monitor works fine, however, the laptop screen remains empty. Here's a video of what it looks like when I first boot the laptop: https://www.youtube.com/watch?v=mmro4P1NmyY & feature = youtu.be , how can I do to fix this problem? Thanks, Wes

  @Saichotic ,

  Hello and thanks for the display on the HP support forum.  It is somewhat a problem when it comes to laptops that comes up from time to time.

  The reason is there is a cable connected to the motherboard that goes back through the hinge area and connects to an inverter that powers the monitor.

  Once the cable wears out, but more often just to move General around get you a loos to the inverter or the motherboard connection.

  Here is a link to your Maintenance and service guide. You can use this to help pull the cable and inspect the connections.

  Maintenance and Service Guide

  Here is a video that will show you how essentially happen to things as well to test and check the cable.

  The HP Envy 17 laptop computer screen replacement procedure

  Now, if it of a little too difficult to manage, and believe me it took me a couple years before that I liked working on laptops is not a problem.  Contact HP support by phone for repair options.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Thanks for posting and have a great day.

• HP Envy 17 white screen

  Hello

  When I turn on my HP Envy 17 3070NR the screen is bright white.  I can connect to another screen.  I think that perhaps the cable Ribbon connecting the screen to the laptop is loose, based on this youtube:

  http://www.YouTube.com/watch?v=u3rlnuAfGzY

  There is also this youtube how to eliminate a similar screen:

  http://www.YouTube.com/watch?v=xeUs8ojYNwI

  However, I think that my model is slightly different.  I ago as manual service document to remove the screen somewhere?

  TIA,

  OLE

  Hello

  Thank you for your help.  I'll probably end up doing more harm than good in order to achieve the display cable, so I'll probably just use the machine as a "Macbook Mini".

  Thanks again,

  -Ole

• Y510P screen issue - stain dark corner

  Hey all,.

  Ordered and received a Lenovo Y510P a few days ago. Very happy with the performance, air, etc. However, I noticed the following thing that seems to keep annoying me.

  In the angle of direction, there is a kind of small dark spot when compared to the rest of the screen. A kind of inverted backlight bleeding. This is basically when you sit directly in front of the screen (angle of view). When I look straight at him, he's gone.

  However, it is noticeable on a light background (white). But as browsers like Chrome and IE have those bright horizons / bars, I keep getting annoyed by it, especially since it's a new purchase.

  Any recommendations on what to do or do I just have to accept it? I know that LCDs aren't 100% perfect, you will always have some kind of issues (backlight bleeding, visualization of angles etc.).

  Kind regards!

  I contacted the store and their response was;

  Flaws unacceptable, please send back and you will receive a new product.

  Excellent service!

• Upgrade of the HP ENVY 15-J101TU screen

  Hi I was just wondering if I can improve my current screen resolution of HD WXGA (1366 x 768) to full HD WUXGA (1920 x 1080)? They are currently on screens this resolution for this particular model while they are ineterchangeable? Is also my compatible with higher resolution graphics card?

  Hi @Jonny00

  Welcome to the Forums of HP Support!

  In response to your question, the parts and components listed in PC portable HP ENVY 15 and HP ENVY TouchSmart 15 Notebook PC Maintenance and Service of Guide are all components that are supported for this laptop, and if yes, you can install this Panel.

  Normally the resolutions available on a computer are the combination of the drivers caught in charge card and the screen and most often display is the limiting factor. Since it is an available part, all its resolutions would be supported by the drivers included on the support page for this laptop.

  I hope this helps.

• ENVY TouchSmart 15-j1521nr HP: HP ENVY TouchSmart 15 screen upgrade

  
  

  Hello @LuckyDayAgain,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I understand that you have a problem with the display and wanted to help you!

  Based on the following guide, here are all the compatible screen for your product replacements: HP ENVY TouchSmart 15 Notebook PC Maintenance and Service of Guide

  (Chapter 6, Page 54).

  15.6-inch (39,80 cm), BrightView, FHD, LED, entire TS touchscreen - 720550-001

  15.6-inch (39,80 cm), BrightView, HD, LED, entire TS touch screen - 720549-001

  15.6-inch (39,80 cm), BrightView, FHD, LED, set of touchscreen - 720552-001

  15.6-inch (39,80 cm), BrightView, HD, LED, set of touchscreen - 720551-001

  You can get the parts from here: HP parts store

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• ENVY 17 black screen

  I have ENVY 17 laptop that will not start.  The screen is black, although I hear the fan and hard drive.   No action display - no message installation, no logo.   I tried the following:

  -connected to an external monitor to check that the monitor is not bad.

  -give to each of the memory chips

  -exit the scratched disks and tested separately - each

  try-a the system reset by pressing the power button for 15 seconds

  Nothing positive in all this.  It seems that the motherboard must replace.  Can I do this?

  Thank you

  DGP

  dgplugge wrote:

  If the disks are out and Ultimate Boot USB shows no sign of life, I can image that it is the motherboard. I have eliminated the monitor using an external monitor. I have eliminated the possibility of a defective memory chip trying to start with a single. Of course, these two circuits can be bad. The replacement of the motherboard can be done at home?

  Looks like something on the ATV (maybe vga) is defective. If the vga works not just what external monitor will not work in all cases. My guess is a bad vga. The only thing you can do is to replace the ATV. How old is the lappy?

• Envy 17 multiple screen

  Hello

  I am not able to connect 3 monitors on my el 2090 HP envy

  I have the vga, hdmi and mini dislpaly port port out.

  My screens only have the VGA connection, so I bougth hadmi/vga and mini port reversed graphics cards.

  in thte moment I can only see the screens connected to the VGA and mini display port out.

  I have not connected to the hdmi output signal to the monoitor.

  Thank you

  Alby

  This is a great find! I even gave you a Bravo for catching that.

  I will give you information on how to upgrade the BIOS and graphics drivers:

  Please refer to this document for instructions on the updated BIOS

  Download and install this graphics driver: AMD HD Graphics Driver

  Once the latest version of the BIOS and graphics driver is installed, it is safe to follow the document that you have provided to set up multiple monitors.

  If you enjoy the information provided, please mark my posts with congratulations and accepted Solutions. It will help everyone on the Forums, especially those who have a similar problem in the future.

  Please let me know the results of your troubleshooting. Thank you!

  Mario

• HP Envy 17-j150st: screen LCD HP Envy 17 - j150st F8S65EA, part surfer brings no results

  I want to buy the new LCD for HP Envy 17 - j150st F8S65EA but part surfer brings no results, it is empty.

  

  Where can I find the screen part number without removing the screen?

  Hello

  Please try Manual #3 on the following link:

  http://support.HP.com/us-en/product/HP-envy-17-notebook-PC-series/5401174/model/6840252/manuals/

  HP ENVY 17 Notebook PC HP ENVY TouchSmart m7
  Laptop HP ENVY TouchSmart 17
  Notebook PC Maintenance and Service Guide

  Kind regards.