HP Envy Sleekbook 1180-ca - hinge.

Dear HP's Support team!

I am therefore pleased to inform you that everything is ok. HP Viet Nam was free assistance to replaced a new screen for me. Despite the fact that they have some understanding, but when I spoke with the Service Operation Manager in Vietnam I was clear. And he agreed to support free for me, only one case in Viet Nam.

Thank you all, in particular is team followed HP Support and support for me in any case. Thanks Hewlett - Packard Vietnam and Service Operation Manager in Viet Nam.

Hewlett-Packard will always be the brand I think.

Have a great day!

I just sent you a private message. If you are unsure how to check your messages on the forum this post, has instructions.

Tags: Notebooks

Similar Questions

  • HP ENVY Sleekbook 4-1000en: upgrading memory on ENVY 4-1000en

    Hello

    Since I have some basic computer knowledge, but I want to be sure before you go for it, I need your advice.

    I have a HP ENVY Sleekbook 4-1000en and I have recently upgraded to HDD and the OS.

    I think the upgrade of RAM have, as far as I know that you need 2 memories of the same type, so I guess I can't buy an another 4 GB right?

    Do I need 2 x 4 GB of DDR3 memory, of the same type to make it work? For example they would work very well

    http://www.corsair.com/en/vengeance-8gb-high-performance-sodimm-memory-upgrade-kit-cmsx8gx3m2a1600c9 ?

    Finally the upgrade memory requires any other configuration after plugin in? Is a format for example?

    Thanks for your time.

    Hello

    The following link shows the specifications of your computer:

    http://support.HP.com/us-en/document/c03362810

    It has 4 GB of RAM now. The question is 4 GB in a dwelling or in the two slots (2 + 2).

    b in the case of a home, you can just buy another 4GB with SAME part/characteristics of the EXISTING RAM and install in the second slot.

    (b) if in 2 slots (IE 2 + 2), then throw them both and buy 2 new sticks 4 GB each. Agin use even care.

    You don't need to format RAM. Moreover, we have only to format HDD/SSD but not RAM. And Yes, push in the two slots must be same same specs even marks to be able to get all the benefits.

    Kind regards.

  • HP ENVY Sleekbook 6-1126sa - Mute LED does not

    Name of the product and operating system

    • HP ENVY Sleekbook has 6-1126
    • Windows 8.1

    Description of the problem

    • LED MUTE does not work/display
    • Nothing has changed I'm aware

    Hello

    Try the following.

    Download IDT Audio Installer on the link below and save it in your downloads folder.

    http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58502.exe

    One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

    When you are finished, close the laptop by holding down the SHIFT key when you click Shutdown to stop temporarily a boot hybrid.

    Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

    Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  When this has completed, restart the laptop.

    Kind regards

    DP - K

  • Windows 7 drivers for HP ENVY Sleekbook 6-1126sa

    Hello

    I have a HP ENVY Sleekbook 6-1126sa.  I need to have Windows 7 (not Windows 8). I installed Windows 7 (no UEFI). It's pretty simple. Now I find there is no Windows 7 drivers on the HP support site. HP support site advises to use Windows updates to update drivers or visit the manufacturer's Web site. Problem is I need an Internet connection to run Windows Update but cannot find the Ralink Wireless drivers. Looking for Ralink manufacturers website I find http://www.ralinktech.com/en/ (which States that the Ralink site merged with the Web of MediaTek site and one for pilots redirects to http://www.mediatek.com/_en/07_downloads/01_windows.php). Maybe somebody has an idea which driver I'm supposed to use? Updates of Windows actually work?

    Does anyone know if HP intend to provide Windows 7 for HP ENVY Sleekbook 6-1126sa laptop drivers (and indeed any other portable newly acquired)?

    Kind regards

    Keith

    Hello

    With perseverance and a bit of research I managed finally to find the remaining Windows 7 drivers (for all unknown devices).

    For anyone who needs to install Windows 7 on a HP ENVY Sleekbook 6-1126sa, follow is where I found the remaining device drivers:

    1.) Bluetooth controller:

    http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?lang=en & CC = US & sp4ts. OID = 5229457 & swItem = ob_110019_1

    Ethernet controller 2) :

    http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1 & PNid = 13 & PFid = 5 & Level = 5 & Conn = 4 & DownTypeID = 3 & getdown = false

    3 + 4) Both Bus SM & USB 3 controller:

    http://support.AMD.com/en-us/download/chipset?OS=Windows 7

    A device of 5th (simply listed as PCI device) had become available after they have been installed. That ends up being:

    5 Realtek card reader.) :

    http://www.Realtek.cz/Realtek-download.php?Realtek=RTS5286 & System = 1

    Hope this helps someone.

    See you soon,.

    Keith

  • Activate the AHCI in Windows 8 / BIOS - HP Envy Sleekbook 6 - 1153eo

    Greetings,

    My computer:

    HP Envy Sleekbook 6 - 1153eo

    Windows 8 Pro

    AHCI is currently disabled on my computer and I want to get the best performance out of it. It can be enabled easily through the windows registry, but to get this to work I need to be sure that the AHCI is currently enabled in the BIOS as well. When I enter the BIOS it's not just all advanced options available, only the time and date and other bases. How can I know weather or not that AHCI is enabled in the BIOS? How can I access the advanced options in the BIOS to turn on the AHCI (if it is not already turned on, that is)?

    Thank you.

    Kind regards

    th0d

    Hello:

    The BIOS of HP notebooks of consumption made in recent years is already set to AHCI, and it cannot be changed to any other setting.

    In some models that offer two hard drives, the default value of the BIOS can be on the RAID.

    Computers to only HP business notebooks have a BIOS setting to change the controller in AHCI or IDE mode.

    Go to Device Manager and expand the IDE ATA/ATAPI controllers section and you should see a speed control that is listed as a SATA AHCI controller.

    In the case of AMD laptops, it can just be tagged as a SATA controller.

  • HP ENVY Sleekbook 6-1110us: Memory Upgrade - vs 1333 MHz 1600 MHz

    Hello

    I plan to upgrade RAM my laptop 4GB to 16GB (2 x 8 GB). I went through the manual and noticed that the laptop comes with two slots for memory module:

    i. support of DDR3 - 1600 MHz single channel

    II support. DDR3 - 1333 MHz single channel (DDR3-1600 downgrade to 1333)

    I understand that memory cards should "mirror" each other in order to maintain the balance of system, they must be identical in terms of memory and performance.

    My question is this:

    Should a. I buy 2 memory cards that run at 1600 MHz? I understand the second module slot, which runs at 1333 MHz, to downgrade the two cards to this specification. Or,

    Should b. I buy 2 memory cards that run at 1333 MHz? Which would be compatible with the first slot which will at1600MHz?

    Thanks in advance for your help. Impatience on your part.

    Concerning

    Hello

    Data sheet: http://support.hp.com/us-en/product/HP-ENVY-Sleekbook-6-1100/5296036/model/5318899/document/c03506040/

    Upgrade memory requires major disassembly in your model. It will void the warranty if you break something in the process. Ask the help of local tech if you are out of warranty and are not sure how to.

    Manual: http://h10032.www1.hp.com/ctg/Manual/c03282148

    You can buy 2 sticks of exactly the same configuration, speed, possibly brand - DDR3 1600 MHz, SODIMM SDRAM PC3-12800. Unfortunately sticks will only work on single channel even if both are of the same capacity (8 GB in two slots), so no dual channel thrust intended for your model.

    You know the configuration, the speed of the stick currently installed by running this tool: http://www.cpuid.com/softwares/cpu-z.html

    The speed indicated in the application currently is the possible speed through the two slots of memory.

    Concerning

    Visruth

  • Is it possible to install the backlit keyboard on HP Envy Sleekbook 1014nr?

    HP Envy Sleekbook 1014nr

    Windows 8

    I want to upgrade my laptop with a backlit keyboard over there. Either by myself or send to hp to install. What would be the cost for both options?

    Thank you.

    teeunitedstates wrote:

    I looked online for the spare wheel part number is 687099-001 for the black backlit keyboard. Only problem is that I can't. Even on Hp PartSurfer. If you happen to find it please, bind it to me! I looked on Ebay anything.

    Thank you

    It takes a while when spare parts are available for laptops new or recent. I found a renovated on www.com-com.co.uk.

  • Update of HP ENVY Sleekbook 4 - 1047tx of ram 1600 MHz DDR3 at 1333 MHz

    Nice day!

    I have a HP ENVY Sleekbook 4-1047tx (click for form) and I want to upgrade the RAM 8 GB, as you can see current memory is 4 GB of DDR3 memory at 1600 MHz... Can I use 4 GB DD3 1333 MHz on it? Is it safe? What could be the long term effect?

    franzkie93 wrote:

    Nice day!

    I have a HP ENVY Sleekbook 4-1047tx (click for form) and I want to upgrade the RAM 8 GB, as you can see current memory is 4 GB of DDR3 memory at 1600 MHz... Can I use 4 GB DD3 1333 MHz on it? Is it safe? What could be the long term effect?

    As a general rule, long term, its not recommended to mix different frequencies & CASE, RAM together.

    But if you ask if they work together at all, they will all be two race to lower speed - no problem whatsoever in this area.

    Fortunately, your system manual lists the frequencies 1600 times & 1333 & if you put two Rams they will work in single channel type - no dual channel supports listed in the guide.  Here is your Manual (Page 1).

    The performance issue that could have landed because they are different, it's that they are running in single channel which is slower mode. But your system do not already support channel.

    So all of your ram is now 1333 but it will work very well in single channel mode.

    Download CPU - Z to see what makes your ram and ram it is. The part listed for 4 GB of RAM is in your manual.

  • HP Envy Sleekbook

    HP Envy Sleekbook AMD Quad - Core A10 APU with AMD Radeon graphics card...    64 bit...   Windows 8

    I got a notice that I could download Windows update 8.1.  I did it without any problem.

    I have 2 questions conserning 8.1 Windows update.

    I now have a phantom message in the lower right screen that indicates:

    Windows 8.1

    Secure boot is not configured properly

    Build 9600

    Is this a problem that Secure Boot is not configured correctly?

    What can I do to fix this?

    Is it possible to uninstall Windows 8.1 update and return to Windows 8?  Or would it be more problems?

    In ADDITION, it changed the way I have to connect to the computer.  I had the tech at the store put it where I don't have to login everytime I start the computer.  I'm the only person who uses this computer and I don't want to have to log in each time.

    Please visit the following link to resolve the meesage from SecureBoot:

    http://Windows.Microsoft.com/en-us/Windows-8/secure-boot-watermark

    See the Web link below for automatic logon in Windows:

    http://TechNet.Microsoft.com/en-us/Sysinternals/bb963905.aspx

    http://www.YouTube.com/watch?v=aCxjgWwdsi8

    Written instructions:
    1. go in the Windows start screen.
    2. press the key Windows and Q on the keyboard.
    3. type 'netplwiz' and click on the result.
    4. uncheck the
    5. Enter the password twice.
    6. restart the computer.

  • HP envy 6 - 1010sv: left hinge broke, about to break

    Hello!

    I have the 6-1010sv envy and the left hinge broke. From what I've read in the forums, this is a very common problem.

    Right now I'm looking for my repair options.

    I called the phone number, I found in the forums and they said since it is a guarantee out product I could not send to Hp (?) and suggested to visit a store (Bestbuy) for technical support. (BTW Best buy does not offer this kind of support...)

    In addition, my laptop was bought from the Greece and they suggested to contact hp Greece for more options (!). The thing is that I live in the USA and I don't understand why I can't have tech support here in the United States.

    Does anyone know how can I fix my laptop? Centres of local authorized repair maybe?

    A local authorized maintainer should be exactly what need you. Use the following web page to find one near you.

    http://WWW8.HP.com/us/en/store-Finder/find.do?BS=SR4&type=authorized

  • HP Envy Sleekbook 6-1019NR: HP Envy Sleekbook 6-1019NR brick HELP!

    RE: HP Envy Sleekbook 6-1019NR brick HELP!

    Hello guys,.

    Seems to my laptop was bricked during the BIOS update.
    I searched the web for hours, looking for a solution with no result.
    I hope I can get help here.
    Thanks in advance.

    INFORMATION SYSTEM (At the time of update/being in bricks)
    Model : HP Envy Sleekbook 6-1019NR
    Start-up : internal hard drive as primary
    OS : newly installed Windows 7 Ultimate 64 bit
    Pilot : all drivers have been updated from the HP website.
    Note : hard disk has been whipped clean (formatted) everything (including the HP files pre-installed) and repartitioned in to a single partition since day 1.  Even with all the changes to the hardrive, it worked fine.

    State of PLAY (After the BIOS SP60727. EXE update from the HP website)
    1. laptop powers
    2. the light stays on
    3 Caplock light has two long flashes
    4. fan works
    5. the screen remains off (no display of any kind at any time when laptop is turned on)

    USB TESTING (Another HP laptop in good health during the tests, battery and power cord were not disconnected)
    Model : HP Envy 14-2000
    Boot : USB as primary
    OS : newly installed Windows 7 Ultimate 64 bit
    Pilot : all drivers have been updated from the HP website.
    Note : hard disk has been whipped clean (formatted) everything (including the HP files pre-installed) and repartitioned in to a single partition since day 1.  Even with all the changes to the hardrive, everything works fine.
    1. bootable USB BACK was made with "HP USB Disk Storage Format Tool"
    2. downloaded "" SP60715. "» "EXE" from the HP Web site (even as it is installed)
    3. using 7 - Zip, file '03385.fd' has been extracted from "" SP60715. "» EXE ".
    4. '03385.fd' file has been saved to USB
    5 USB is connected to the laptop
    6. when turned on without having any pressure on the buttons, BACK loading with '03385.fd' in the folder root when the "DIR" command was used.
    7 and now the 'Windows' + 'B' button > switch on/off

    screen stays off

    power light stays on

    WiFi stays on (orange)

    Caps lock flashes in the meantime a flashing continuously

    USB flashing in an interval long continuous flashing

    Laptop was in this State for 30 + minutes with out any changes

    Has been turned off manually, USB has been removed, power has been repressed manually.

    (Fingers crossed that I don't have just F #& K another computer LAPTOP)

    Laptop started right windows, looked just as before the test system.

    Could not say if this trial did nothing at all, but I guess if reinstalling the BIOS has been made successfully, this is what it should be?

    USB FINAL PREPARATION
    1. bootable USB BACK was made with "HP USB Disk Storage Format Tool"
    2. downloaded "" SP60727. "» "EXE" from the HP Web site
    http://support.HP.com/us-en/drivers/selfservice/HP-envy-Sleekbook-6-1000/5269347/model/5286450#Z7_30...
    3. using 7 - Zip, "018DE. BIN file"was extracted from" "SP60727."» EXE ".
    4."018DE. BIN "file to USB

    WHICH HAS BEEN TESTED
    Note : battery and power cord was unplugged, power duraining in now the power button for 30 + dry before plugging the power cord was made every time for all of the following
    1. the CCMOS reset unplug and plug back the CMOS battery for 5 + mins
    2. the cord connecting > keeping 'Windows' + 'B' button > switch on/off
    3. 'Windows' + 'B' holding down > connecting the power supply cord > turn
    4 while now the 'Windows' + 'B' button > plugging the power cord > power on/off (hold the power button down for 5 seconds)
    5 connected USB bootable BACK > keeping 'Windows' + 'B' button > plugging the power cord > turn
    6 connected USB bootable BACK > keeping 'Windows' + 'B' button > plugging the power cord > power on/off (hold the power button down for 5 seconds)

    I missed or not doing something correctly?

    ====================================

    Update 1511031825

    I've done some research more and right now, that's how I've got.

    1 USB has been named as HP_TOOLS

    2 within the USB, directories must be performed as Hewlett-Packard/BIOS/current

    3. in the "Assets" folder, I have files '018DE.bin' and '018DE.sig '.  These files were backup of the original HP HP_TOOLS within this portable partition before I deleted.

    RESULT : Laptop load screen of the BIOS update, but the update will fail with the note saying "BIOS recovery system has no" 'could not open the BIOS image file.

    Any ieads on that?

    I did some research more and was able to put the pieces together to get this problem solved my self.

    Laptop is now running.  Yay!

  • HP ENVY Sleekbook 4-1101tu no configuration windown 7 and 8 of windown

    HP ENVY Sleekbook 4-1101tu need to install windown 7 and windofiwn 8, help?

    I creat uefi usb no drive load.

    no record of the leagy startup load

    don't boot uefi drive load

    Help me!!!

    HP ENVY SLEEKBOOK 4 already have a Windown 8 rights of author, I want to install Windown 7 with 8 of Windown, I use USB boot UEFI to do but not to find a player to choose and use leagy are alternative, have in a way which does not make use guide how to do that is, thank you

  • A buzzing and crackling sound w / HP ENVY Sleekbook 4 Beats Audio

    Product name: HP ENVY Sleekbook 4 PC
    Product number: C2K72UA #ABA
    64-bit Windows 8

    I've had this laptop for only a month, and it was going well until a few weeks ago, when he started to make this hum whenever I listen to the music or watching youtube videos. He emits a hum sound and accuses the audio for a second.

    The sound was rare at first, but then lately my laptop did the sound hum frequently to the point where I just put the audio mute.

    I did the HP Support Assistant, and everything is up-to-date.

    I also reinstalled my driver.
    My audio drivers are:
    High Denfinition Audio CODEC IDT (I reinstalled it)
    Intel(r) Audio display

    I also hear the hum when I plug my headphones too.

    This may sound weird and you would never think to make a link between a hum and a wifi card driver, but the original poster marked this resolved, and said the driver solved wireless installation. The post is linked below.

    http://goo.GL/FEXqp

    Locate the driver for your card wifi here. You can find on which driver you need by pressing the Windows key + x simultaneously and selecting menu display the network adapters in Device Manager.

  • HP ENVY Sleekbook 6-1058er: HP ENVY Sleekbook 6-1058er - 10 windows drivers

    Hello!

    I had windows installed 10 (64-bit) on my HP ENVY Sleekbook 6-1058er, but as I see windows does not provide the complete set of drivers (it does not find driver chipset until what I install).
    also I cannot find drivers on the site of HP http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-6-Sleekbook/5269347/model/5276483
    It says "drivers Windows 10 may be available via Windows Update"

    Could someone tell where I can download the drivers?

    Thank you in advance!

    Hi @evgdobr,

    Welcome to the HP Forum!

    It is a wonderful location to converse with the community, get help and advice. You have a rewarding experience, I would include the following link for your perusal and reference.  First time here? Learn how to publish and more

    I understand that you upgraded to window 10 and when you checked the page software and drivers for your laptop, you have discovered that HP did not provide drivers and they may or may not be available through Windows update.   Here is a link to products HP - where can I find drivers Windows 10 and software for my model? to help you acquire drivers.

    HP has not tested Windows 10 on your model of laptop, so does not supply the drivers. At any point before moving on to Windows 10?   HP Notebook PC - upgrade to Windows 10.

    This is a great question other clients may also wonder; Please click the "accept as Solution"   if you think that this message has helped you, or could help others. You can say thank you easily by clicking on the ""Thumbs Up '   below! "

  • HP ENVY Sleekbook 6 PC win 7 64 3 usb drivers

    I downgraded HP ENVY Sleekbook 6 PC of windows 8 for windows 7 64 bit.

    I have all the drivers except for the 3 USB AMD controller

    Any suggestions?

    He now works thanks. I asked to check new hardware from the Device Manager and it again came up with an error message indicating that it could not find a driver, then it started working when I plugged a mouse into usb dead already struggling.
    No error now shown in Device Manager.
    Thank you

    Alfred

Maybe you are looking for

  • Envy 14 - k012tx: running games leading sudden delay in the process of game speed with excess heat

    When running games like NFS MW12 or NFS Rivals. After a few minutes of gameplay, System heat excessively leading thus to slow down the movement of the game with weird sounds of the game. As sometimes happens when running Adobe Photoshop, as well as a

  • How do I disenroll from beta version update channel?

    I agreed to be a 'beta version update channel' person long ago when I was rarely using Firefox. Now, two things have changed:I am limited to 5G per month (upward and download).I switch to Firefox as my default browser. Someone told me that I have to

  • Satellite M30-852, Pixel failure and warranty

    Hi, I just bought a M30-852. But at home, I realized that the TFT display has a pixel of Type III failure which shows itself as a constant red dot to the right of the screen. The question is how can I measure the failure he excels at ISO? It is very

  • Satallite L40 - B - white screen at startup

    Hello. First of all I don't know what happened or I don't know what happened to my Satallite L40 - B yesterday I had to go to school for the control of our thesis and my laptop does not open. BUT the power button is on the light and the charger says

  • Exit code of CreateProcess for WinRar different in SP2/SP3 and 7

    Hi all I am new to windows programming and wrote a small utility with mingw, which will unrar a package. The code is as below Description: When the sub program is run, the results are as follows XPSP2 32-bit and Windows 7 "Détarer" operation: success