HP envy smart-touch j 15: display vertical line appeared in the Middle

How can I solve vertical line has appeared in the middle and color of windows seems also dimmed

Dear customer,

Welcome and thanks for posting your question on the Forum of Support HP

It seems that you are having problems with your laptop display. We will surely help you with this problem

1. Please check if the display screen / laptop showing lines even in BIOS or not

Note: Turn on the computer laptop and typing on the F10 key to access the BIOS

2. Please tilt the laptop display slowly to the back and the front, check and check

If the lines are visible to all the corners of the screen

3 Please connect an external monitor to your laptop and check if the lines appear even on the

external monitor

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on Thumbs Up white on the left to say thank you *.

Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you

GBL84

I'm not an employee of HP

Tags: Notebooks

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