HP Envy TouchSmart 23 SE AIO: cd went from the Bay

Help!  The CD tray is on the side of my computer screen.  I put the CD and closed the tray, but the CD down inside the computer. The tray opens and closes with any problem, but my CD is lost inside the computer.  How to get the CD?

UH-Oh, welcome to the forum.

Your handshake says it all! You'll have to open the case to get the CD.  I don't think it's any other way to get there.  If you run a search using the complete model of the computer there may be a video on Youtube to help you.  In the future, you should make sure that you have the CD on the spindle, so it's not a coward.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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