HP G6 2240-sh gpu drivers does not properly

Dear HP,

I bought a HP Pavilion G6 - 2240sh C6C63EA 3 months ago. I am quite satisfied with the performance of every day, but I always had problems with the display drivers. I have Windows 8 X 64 pro and a Windows X 64 pro also 8.1.

First I used it with Windows 8 with the latest drivers, which was available December 2013. Then I formatted my HARD drive (after a nasty virus) and clean then installed Windows 8.1 X 64 pro, so that the latest operating system. Since then, I have problems.

There is no problem with the Intel HD4000, but the Radeon 7670 m did not work properly. I tried several drivers on the HP support site, the most recent is: AMD HD 1020-1022.

When I pass any application (with a right click on graphics cards to office/switch) to use the Radeon it hangs or does simply not. VLC crashes always, Wolf Among Us does not even start.

With the Intel card everything works, games included. My system says every time you start upward: "driver load.mm has just stopped working" (, so the there is a problem with the Radeon driver).

I got fed up with this, formatted my HARD drive and then reinstalled Windows X 64 pro 8.1. Now, the system does not display this error: "load.mm driver has stopped working", however still applications do not work. It's the same as it was. But when I want to install the latest graphics driver Intel high definition (HD) it says: 'this machine does not meet the minimum requirements. I installed the latest .net also, but the error is the same.

I found a guide here in this forum. I need to install the drivers in a specific way:

1 Intel Chipset Installation Utility and driver, then restart

2 Intel Management Engine Interface (MEI), then reboot,

3. high-definition (HD) Intel Graphics Driver

but at this point, I'm working in the same problem: "this machine does not meet the minimum requirements.

In the Device Manager the Intel HD 4000 driver is present and functional.

After that, I installed the Radeon driver. At startup, there is no problem, but when I go to use the radeon card of the problem previously. For example: VLC crashes, the games do not work.

In summary: I normally use the intel VGA, but I can't use my Radeon card.

After that, I tried the same process with Windows 8 X 64 pro, but the problem is the same. I even used former official HP Intel vga drivers, the message is the same: 'this machine does not meet the minimum requirements.

I even tried the latest generic Intel driver. After you change manually the driver in Device Manager, driver setup intel a run and after a reboot the driver intel worked properly. However the Radeon driver still did not work. I can't even install a gereneric official AMD driver.

Please help me to solve my problem. I am full of ideas. I would like to play games and watch movies BD with my Radeon card, but it does nothing like it.

Thank you very much for your answer.

However, I was able to solve the problem. I formatted the HARD drive again then install Windows 8 x 64 pro, then chipset inf, intel mei, then driver intel vga (he couldn't install again). After that, I installed all the drivers for windows 8 HP 2240sh and installed all windows updates. After each driver installation, I restarted the computer.

Now it seems that everything is fine with my Radeon card, can I use it with games, video players and all, load.mm problem does not appear. The Intel card is also correct. Media Center is present in the Panel Intel and work (9.17.10.2849).

The reason that I don't know, since I have tried to use these two drivers (what driver versions are different):

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-111605-1&CC=Hu&DLC=Hu&LC=Hu&OS=4132&product=5319684&sw_lang=

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124655-1&CC=Hu&DLC=Hu&LC=Hu&OS=4158&product=5319684&sw_lang=

Windows Update didn't download driver Intel (only realtek and synaptics)... This is strange.

Best regards

PS: I uninstalled the Radeon drivers, restarted the computer then used the tool that that you pointed out. He installed the generic AMD driver and it worked, but I could not switch graphics cards because the menu doesn't show after right click on the desktop. So I uninstalled, then used the official HP driver which works very well now.

Tags: Notebooks

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