HP G62-340US

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• HP G62 - 340US Black screen on power on, no corresponding led error code

  Hey all,.

  Having a problem with my laptop HP G62-340US. The computer will continue to feed on, but the screen does not light, but the caps lock light has a constant slow continuous flashing. The indicator light next to the charging port is orange, as the light next to the wireless button. (There is no NumLock on the keyboard of a light)

  I looked at the link to HP support for this issue, located here:

  http://support.HP.com/us-en/document/c01443366

  But was unable to find my specific situation. Any help or idea would be greatly appricieated.

  Thank you!

  Try to start the machine without the battery and connected to the power adapter. Try to boot the machine with a single chip memory installed (if you have two). Try changing the location of the chip memory if you don't have one. Do a hard reset by removing the battery, power adapter, pressing the power button for 1 minute, reconnect the battery and power adapter, and then try again. If this does not work, you will have a video chip problem that would require a reflow (I know this isn't your model, but it shows you what may be involved):

  http://www.YouTube.com/watch?feature=player_detailpage & v = bnkQNmKauEc #t = 4S

  Good shops use pistols temperature controlled at worst and stations Infra red reflow for more accurate results.  The video was just to give you an idea what may be wrong.

  http://www.YouTube.com/watch?feature=player_detailpage & v = wEVv7p - JDc #t = 8 S

• HP G62-340US: HP G62-340US

  Hello

  I have already ordered through HP backup diskettes and tried to recover my installation of Windows 7 by using the provided disks.

  Before this attempt at recovery facility, tried to use several iterations of Linux, so I formatted my HARD drive and recovery sector.

  The first disc seems to be fine and install correctly, but the 2nd is suspended from the installation of 12% and will not continue.

  If I try to boot without the inserted discs, I get the error: BOOTMGR is missing, press Ctrl + Alt + Delete to restart.

  In vain I tried reinstalling 3 times.

  Hi @PKuptz ,
  
  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!
  
  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP G62 - 340US Notebook and issues with fault of system recovery. Here is a linkto some troubleshooting tips.

  If this does not help, please use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  
  File number and phone number are displayed.
  
  They will be happy to help you immediately. Thank you.

• HP g62-340us: FIND THE DATE OF MANUFACTURE for a HP G62-340US?

  How to find the date of manufacture on my HP G62-340US

  Ken

  Hi, Ken

  This means that your laptop has built in 2011 (1) in the 2nd week of the calendar year (02) or January 2011.

• HP G62-340US: how to know if a HP G62-340US is a model 1.0 or 1.1?

  How will I know if the laptop is a model 1.0 or 1.1?

  Ken

  I didn't get into this so deep, but here we are. Yes, if you look at page 22 of the manual, some motherboards are only "for the 1.0 model" or "1.1 only.

  Manual

  G62-340US has an Athlon II P340 and ATI HD 4250 UMA video

  UMA video cards do not seem to be a model number. So I'd say the G62-340US is neither a 1.0 or 1.1

• HP G62-340US: it will be useful to upgrade my CPU?

  I recently bought 8 GB of RAM and an SSD of high quality for my 6 year old HP G62-340US, but the computer feels not as fast it should with these updates. I have an AMD 2.2 Ghz processor, but the CPU still seems to be maxing out, even at startup. This doesn't seem right, so I ask you:

  Is this old CPU slow down my computer?
  If this is the case, is it possible to upgrade my CPU to something newer and fastest?

  JGSaunders

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post on performance issues and wanted to help.

  To start, you can see if anything in this post help with performance problems: HP PCs - increase the performance system and maintenance of your computer (Windows 10) | HP® customer support

  IF that is not the case, then you are against some serious limitations.

  First of all, your PC did not come with preinstalled Win10, so I think that you have gone to Win10 of Win7, right?

  Sorry to be the bearer of bad news, but the problem, that you are facing is that Microsoft provides only pilots with the most basic features and what you really need for these features in laptops is the specialized drivers written for the specific material found in laptops - and unfortunately, there is no HP Win10 laptop driver.

  This means that your PC is probably NEVER going to be fully functional under Win10 because the pilots is needs for all features simply do not exist!

  Secondly, you have installed Win10 32 bit, so you wasted your money by buying this memory.  The 32-bit Windows operating system are limited by the policy of using only a little more than 3.2 GB of memory, regardless of the amount of memory you have in the machine.  There are hacks which allow you to use ALL your memory, but those who violate the license agreement with MS, so we does not allow to refer to them.

  -------------------------------------------------

  One possibility, if you want to go to the trouble, is to do a clean installation of Win10 by using media, created using this link: install Windows 10 using the tool of creation of media - Windows help

  Note that when you download and build install media, the default tool corresponding to what is already installed on your PC (as in home for the House, and 64-bit to 64 - bit).  While you CAN change these settings, are NOT.  If you do, the media that results will be different and will force you to enter a NEW product code.

  Once you have that media, you start from it and install Win10 on top of what you have now.  However, you will lose all settings, configurations, and applications in the process.  So reinstall applications, this is what is required if you go down this road.

  However, I did this on an HP DV6 laptop and since then he is working very well!

  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
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  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• Web Cam driver for HP G62-340US

  HI -.

  I have a HP G62-340US. series # CNF0527116. Window 7 Hm. Premium 64 bit.

  Just re-installed Windows. Went to the driver's side of HP for this laptop.

  NO DRIVER WEBCAM SHOWN HERE.

  Someone please post a link to the HP site where I can download this driver.

  Thank you

  Patrick

  Hi, Patrick:

  Normally you just install the cyberlink youcam software.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123546-1&cc=us&DLC=en&LC=en&OS=4063&product=5278311&sw_lang=

  If there is a device controller smbus appearing in Device Manager you must install the AMD Chipset drivers and reboot.  You want the first file on the Web page.

  http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2064

• HP g62-340us: install a new motherboard.

  I have a HP G62-340US I work for a friend and would like to get the best motherboard I can to make it as fast as possible and would like to know what would be the best motherboard to get. The product is #: XH066UA #ABA is the serial No.: [Personal Information deleted]. Do you have any suggestions?

  Ken

  Ken first if you are a disabled vet your screeen-compatible name we thank you for your service.

  Your model is G62-340US, which means that you have these specifications:

  http://support.HP.com/us-en/document/c02497777

  Regarding the manual which means you UMA graphics so the motherboard is:

  Map of system PCA UMA 592808-001

  The motherboard, it is what makes a model 1.0 or 1.1 or 1.2. However, you can install everything listed motherboards. But your processor will not work on all the boards. So if you try to install a rod is not compatible with your processor will need you a Board and a processor which I assume you want to avoid, although this vintage AMD processors are fairly inexpensive and you have a processor in the end very few options of this model.

  You have the P340 processor, which only works on 1.1 and 1.2 models. The best motherboard, that you can install using this processor would be:

  Map of discrete system HD6370 / 1 G with card reader (only for model 1.2) 632186-001

  This one is hard to find but here's for $109, which is not too bad:

  http://www.motherboardmall.com/HP-motherboard/HP-632186-001.htm

  If you want to discuss a better card mother/CPU combination post back

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• G62-340US: laptop freezes constantly

  HP G62 - 340US Laptop, 3 GB, AMD Athlon II PC340 Dual Core 2.20 GHz, Windows 7 64-bit (product #XH066UA #ABA)

  I just can't take more.  Since the first day, this laptop has been poor performance.  Hang in there too.  Takes forever to open a program or a browser.  Anytime you click anywhere, the blue spinssssssssssssss circle.

  How can I reformat to factory settings if I do not all discs?  I don't think this will fix the issue because it was so out of the box.  I tried so many different things to boost performance (updated touchpad driver, updating the bios, remove the starting applications, etc.) but it does not matter.  I was going to upgrade the RAM 8 GB / 3GB, but I don't think that it should be considered to prevent him from hanging.

  Just want to go back to factory settings and re - assess.

  Thank you.

  @Barbenae ,

  Hello and thanks for the display on the HP support forums.

  With a laptop computer hooked up here there's several reasons for this.

  Have you cleaned your laptop to reduce the accumulation of things on the heatsinks and fans for the laptop can be cooled?

  Have set you your system power settings?

  Did you run the diagnostics of hardware BIOS to see if it is a RAM problem or hard drive?

  If this is not the case, here are a few links to check.

  Test a hard drive from BIOS

  Laptops HP - diagnostic system (F2)

  PC HP hardware diagnostics

  Regarding the recovery of the system, there is a link on how to do so.

  Performing a recovery of HP (Windows 8) system

  I hope this helps you.

  Thanks again for posting and have a great day.

• How to remove the frame of the screen on HP G62-340US

  I have a broken screen I want to replace but I'm not sure how to remove the framing safely. There should be a few screws at the bottom, but I don't see any. There are plastic flat points where I thought I'd find screws. This model don't live on the bezel, so burst you just off the coast at the base? I watched a few videos on the internet, and each similar to mine model has screws on the bottom.

  HP G62-340US

  Edit: The plastic parts is proved be stickers. I used a sewing needle to take them off.

  Hello:

  If you have not read the help manual, I suggest you do so.

  Please refer to Chapter 4 for R & R procedures component.

  http://h10032.www1.HP.com/CTG/manual/c02641795.PDF

• Can I use the HP Director software (WinXP) on my laptop HP G62-340US (Win7) with HP PSC 1510xi?

  Can I use the HP Director software from my Office WinXP (HP Pavilion 325c) on my laptop HP G62-340US (Win7 64 bit)?

  If so, the version of the XP software will work on my Win7 64 bit system?

  I really liked the HP Director functions when I used it on my desk.

  Maybe... Can I use my discs backup or restore of my office to install more software HP Director on my laptop?

  I found my answer!  Director of HP has been replaced by the HP solutions Center - which I installed it and it works.  However, I prefer the interface on the HP Director than the Solution Center.

• Windows 7 HP G62-340US Notebook Recovery Fail

  Hello

  I searched a bit and couldn't find a solution to my problem, either on the forums or official guides.

  Recently I bought HP recovery disks system (because it wouldn't let me create my own):

  Startup recovery Manager does not allow me click on left - recovery option it is grayed out.

  How can I reset my computer to the conditions of the factory with the disks?

  I insert the disc recovery 1 (of 2), restarted unplugged everything except the power cord the computer (off, waited, then restarted), you can press F11 and consulted the at startup recovery manager - still no option to make the system recovery. I repeated this step several times.

  Windows 7 HP (64)
  G62-340US Notebook
  Series: CNF0502D9C

  Any tips?

  Hello

  Good to hear it is running

  About whether or not to use the drive, it is really a matter of personal preference - my personal opinion would not not use it just to keep the machine free of bloatware.

  In addition, if it lack of pilots (looking for the warning icons in Device Manager), they can be downloaded from your product on the link Page.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=4308554#N1691

  If there is no missing driver you don't know what to download, go to Device Manager, right click on the device problem, and select Properties.  Click on the Details tab, choose hardware ID in the drop-down list and post back with the details presented in the title of the value.

  Kind regards

  DP - K

• My G62-340US, I just had to replace the hard drive. My recovery disks appear to be compromised. Help

  On my G62-340US, I just had to replace the hard drive. I did 4 recovery disks when it was new. Now restore the recovery discs 3 ran, but will not be the 4th disk. The 4th information located anywhere without having to buy a new set? Where can I buy a single disc?

  Hello:

  As far as I know, you would have to buy a whole series of new.

  But, if you can read all 25 characters of the product key of W7 on the bottom of your laptop, I have a free solution to install a simplified version of W7 using the code the product key on your laptop.

  Here's how...

  Download the ISO file from W7 Home Premium 64 bit from the Microsoft link below.

  http://MSFT.digitalrivercontent.NET/win/X17-58997.ISO 2147483647 English Windows 7 Home Premium x 64 X 17 - 58997.iso

  Make sure that you got the file from xx GB 3. integers download, in rare circumstances, you get a full notification of download, but you do not receive the entire file to download.

  After you download the ISO file, you can burn it to a DVD using the ISO file burn option on your DVD burning program, or you can use this tool to transfer the ISO to a flash USB DVD or 4 GB drive.

  The tool also performs the bootable media.

  http://www.microsoftstore.com/store/msusa/HTML/pbPage.Help_Win7_usbdvd_dwnTool

  Then go to the care of your laptop and driver page for available software and drivers that you need.

  http://h10025.www1.HP.com/ewfrf/wc/product?cc=us&DLC=en&docName=c02497777&LC=en&product=4308554

• G62-340US: the best RAM and SSD together for an older G62?

  I want to improve my old and slow HP G62 with a new SSD and RAM and I have a few questions.

  First of all, I found two very similar RAM packs on Amazon and I don't know what is the difference or one that will work with my laptop?

  http://www.Amazon.com/crucial-PC3-8500-204-pin-CT2K4G3S1067M-CT2C4G3S1067M/DP/B008LTBJFM?ie=UTF8&key...

  http://www.Amazon.com/GP/product/B005LDLVAO/ref=cm_cd_asin_lnk

  Second, it is possible to install an SSD in the computer? And if that's the case, what is the recommended product?

  Thirdly, if I replace my hard drive with an SSD, should I buy another copy of the operating system or is at - it a way to save that?

  You want the package of upper memory which is the right speed and density of your laptop. The other memory is more recent and probably not compatible. The top of the page says memory is for a Mac that is not in itself a problem, but you may want to consider the memory recommended by HP:

  4 GB (for models 1.1 and 1.2 only) 599092-001

  http://www.Amazon.com/HP-VH641AT-4-GB-DDR3-PC3-10600/DP/B0030L3B8E/ref=sr_1_1?ie=UTF8&QID=1459805725&SR=8-1&keywords=599092-001

  Absolutely, you can install an SSD on the laptop. Assuming that your 10 Windows is activated you can do a full system image bootable Windows 10 or you can install clean media media creation tool again and the activation of just MS servers identify your computer and you will be activated again even if you change the hard drive.

  Let us know if you need help most.

  If it's 'the Answer' please click on 'Accept as SOlution' to help others find it.

• G62-340US: identify the revision number of the laptop (1.0, 1.1, 1.2)

  Hi all!

  Like many people here, I plan on upgrading my CPU to AMD bicoeur to an AMD quad-core processor. The problem is when I turn to my manual, it says that some processors are only for 1.0 and 1.1, 1.1, and 1.2, models etc.. What I found, we can identify their model by looking for their warranty date or their computers 'date of birth '; However, I have a computer that is restored to nine, so I don't know if this has changed the warranty, so HP updated the orignial parties when he left the 2nd factory, etc. My warranty (as shown in my BIOS) started on 07/07/11 and ends on 04/10/11. Can someone help me identify the revision of my model number?

  

  Hi @Apolinar4840,

  Thanks for the info requested and I am happy to help you!

  According to the manual, part number 616343-001, Chapter 4, page 85. the processor P340 is only for models 1.1.

  Compaq Presario CQ62 Notebook PC laptop HP G62 Notebook PC Maintenance and Service guide.

  Your must be version 1.1.

  Good luck!