HP g62: Blackscreen

Wirh problem as my laptop is that, sometimes, I can work with it without him entering blacksceeen. Sometimes I can work for hours without any problem. Other times in the middle of my work, he goes to blackscreen. I quickly attach an external monitor to conrinue w / my work and after half an hour or more on my laptoo screen lights up again. Sometimes the black screen goes up the departure. If shed you light on the screen while it is on the black screen, you could see the screen without a backlight. I tried the hard reset, but it did not work. What should do? They say there is something bad graphics card w / the and must be reballed, warmed up or replaced.

Hello @Ed_77,

Welcome to the Forums of HP Support!

I'm sorry to hear that you still have problems with the graphics card.  The graphics card should not be expandable, or replaceable, without replacing the entire system of Council.  Based on the following guide, here are all the cards compatible system, your product:

Laptop Compaq Presario CQ62 and HP G62 Notebook PC - Maintenance and Service Guide (Chapter 4, Page 76).

PCA UMA system board

Spare part number: 592808-001

PCA UMA system with modem and card reader Board

Spare part number: 592809-001

Map of system HD5430 discrete APC (only for model 1.0)

Spare part number: 592810-001

System card HD5430 discrete APC with modem and card reader (only for the model 1.0)

Spare part number: 592811-001

Map of system HD545V discrete PCA (only for model 1.0)

Spare part number: 611554-001

System card HD545V discrete PCA with card reader (only for the model 1.0)

Spare part number: 611555-001

Map of system HD5470 / 512 M discrete APC (only for model 1.1)

Spare part number: 616405-001

Map of system HD5470 / 512 M discrete APC with card reader (only for the model 1.1)

Spare part number: 616406-001

PCA HD5470 discrete system card / 1 G (only for model 1.1)

Spare part number: 616407-001

Map of system HD5470 / 1 G discrete PCA with card reader (only for the model 1.1)

Spare part number: 616408-001

Map of discrete system HD6370 / 512 M (only for model 1.2)

Spare part number: 632183-001

Map of system HD6370 / 512 M discrete with card reader (only for the model 1.2)

Spare part number: 632184-001

Map of discrete system HD6370 / 1 G (only for model 1.2)

Spare part number: 632185-001

Map of discrete system HD6370 / 1 G with card reader (only for the model 1.2)

Spare part number: 632186-001

You can find parts here: HP parts store

I hope this helps.

Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

Have a great weekend!

Tags: Notebooks

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