Urgent: HP G62 nine Auto Shutdown

I bought brand new HP laptop G62 his job very well 3 or 4 times when I start the beginning of fan for sleep mode and never stops, then after a few minutes is shut down automatically without asking or are preparing to close an idea?

Several times a laptop overheating is directly related to the cooling of the processor. The main culprit is the fan. The fan draws in air from the bottom and it blows on the side. It will also suck in the hair, dust and other debris. Often this kind of thing is trapped by the heat sink and the wire time accumulates in a layer that stifles the cool air, go to the processor, making the fan to redouble their efforts.

What I recommend is to take a canned air and blow out vents in the side and the underside of the laptop. If after that you still have overheating problems and your laptop is under warranty, you can take your laptop to an authorized Service Center HP and ask them to clean the fan and the heat sink. You can check your warranty here:

http://www13.itrc.HP.com/service/ewarranty/warrantyResults.do?admit=109447627+1286541891570+28353475

If it is out of warranty, consider looking for the service manual for your specific model, in the manual it is patterns to disassemble the laptop. It is much easier that remove a motherboard, so don't feel intimidated by the idea of clean the fan. Also you can remove the heat sink and then remove the thermal grease and apply a new layer, which also helps reduce heat related issues.

I hope this helps. If you like my advice and it works for you, please thank me by clicking on the star of Kudos under my screen name, thank you!

Tags: Notebooks

Similar Questions

  • Free auto-off setting on multiple virtual machines

    Hello

    I have several machines, I want to set the "auto-off free" Annotation on IT.

    I tried this

    Set-Annotation -Entity "VMname" -CustomAttribute "Auto-shutdown Exempt" -Value ON
    
    which works fine on 1 machine
    
    

    I created a folder and moved the VMs and tried

    Set-Annotation -Entity "folder name" -CustomAttribute "Auto-shutdown Exempt" -Value ON 

    but it did not work.

    I think I need to use the

    Get-file 'xxxx '. Set Annotation - entity $host - CustomAttribute "-free auto-off" - value WE

    But what value goes after - entity?

    I don't want to list all the names of virtual machine

    Thanks in advance

    You can try:

    Get-file 'xxxx '. Get - VM | Set Annotation - CustomAttribute "-free auto-off" - value WE

    Best regards, Robert

  • Problem with my Hp G42

    Hi, I have a HP G42, processor i5 and 4 GB of RAM.

    I was faced with these 2 problems lately and I would like to know if there is anything I can do to solve it.

    1. the laptop like computer souds a turbojet is will take off ~ surprisinbly force.

    When I pressed the power button, the sounds of the spinning fan like her will broke his axel began. even without any program or software running.

    is has been a concern for me because I can't always ignore the sound, because most of the time I need to study in the library and sounds is a little worrying not only for me but also for the people in the room.

    2. just keep on thermal shutdown down, even I just watch youtube.

    as I said, it thermal closed clean, but after that I realize that it is overheating, so I broughted a metal framed cooler pad (think it is useful because it is manufactured in aluminium, head out quicker). but it turns out that, no effect at all. the heat-ing judgment becomes more common.

    I looked through the internet for the solution to this, and I know that I am not alone in these problems. I would like to know if there is some official way (they way provided by experts of the manufacturer) to solve this problem? as I'm already starting to lose faith in the laptop.

    Thanks for your time to read, and I hope to receive your reply as soon as possible.

    Kind regards

    Jason.

    Hi @JasonLai1991 ,

    Welcome to the HP Forums!

    It's a great place to find answers.

    You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and much more.

    I see your laptop is loud and has a problem of automatic closing.  This is usually an indication that the fan may need to be replaced or needs to be cleaned.

    Here is a link to an overheating and Auto Shutdown Troubleshooting questions to help you determine the cause.

    If a part if need replacement, here is a link to PC laptop Compaq Presario CQ42 and HP G42 Notebook PC Maintenance and Service of Guide. Please note Chapter 4 page 91, for the statement number and installation of the fan part are further down on the page.

    For your convenience, I am providing a link to Web of HP parts store ordering tool ordering.

    I hope this helps.

  • HP Pavilion DV6: at startup BIOS showing CPU fan has stopped working, but I checked the fan is in good condition

    Hello

    I bought my HP Pavilion dv6 laptop 2011 as it starts a is overheating, freezing windows with noisy fan sound etc... but now, on information in BIOS boot indicating that the CPU fan has stopped working so immediately, I checked that I couldn't hear any noise from fan and no symptoms as fan works so I disassembled my laptop and removed CPU cooler fan only. Simply with the help of the battery, I checked the CPU fan it is running perfectly alone. but it does not work with the laptop.

    Please help me and guide what is the cause of this problem and how to solve this problem.

    Gassab

    HI @Kartic

    Welcome to the HP Forums!

    This is a fantastic place to find answers and suggestions!
    You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

    How can I find my model number or product number?

    I understand that since you had the laptop he had an overheating problem with a loud fan noise that causes freeze it.

    Recently, you have received the message that the CPU fan has stopped working and you couldn't hear the rotation of the fan to the top.

    You have removed the fan and checked, but the fan works.  It is possible that the connection was not safe in Notepad.

    Here is a link to an overheating and Auto Shutdown problem troubleshooting.

    Have you checked for an update of the bios of your laptop. You have provided the series of laptop you have, but not the exact model, so I'm not able to check it for you.

    You can run the Wizard to help HPin order to facilitate this process.

    Like a bios update has the potential to cause damage, you can contact HP technical support using this procedure.

    Please contact our technical support at 800-474-6836. If you do not live in the United States / Canada region, please click on the link below to get a number of assistance for your region.

    World wide phone holder

    Here is a link to the guide to maintenance and Service Guide HP Pavilion dv6000 Notebook PC for your laptop.

    You can replace the thermal paste on the processor. Here is a link to a YouTube video on this process.

    How to apply thermal paste

    Good luck!

  • The screen brightness down after 2 minutes

    Still can not find a way to delay auto shutdown Pro.

    My iPad pro won't stay on for more than two. Guest without touching the screen

    Sorry, the question should read... Will not stay more than two minutes without touching the screen. Screen fades away first, then black out (standby),

    By touching the screen he brings complete operation if it is not passed to sleep.

    Is this a deliberate battery save installation with no way to remove this action or to set the time of appeasement, etc.. ?

  • laptop HP 2000 2202tu: fan runs is not on my computer hp laptop 2000 2202tu...

    Hello, my laptop computer fan was good until today morning and I stopped at noon, and everything was ok. But when he walks in the evening, it displays the error message - the system fan does not work and countdown from 15 seconds up to what the laptop gets auto shutdown. After that, I noticed that my fan is not spinning. As troubleshooting, I've updated my bios, do a system restore, uninstall paragon hard disk suite that I have installed the morning thinking it could be the cause of the problem. But of no use. Still the fan does not work. Can any body if you please help me in this regard that my laptop heats up a lot if I run it for 15 minutes. Grace.

    Hi @mkshrma

    I understand that your fan is not rotating, and this is a serious matter. Until it is resolved I would recommend that you do not use it, or if it is absolutely necessary, then use a cooling plate or something similar to the air force through it to help dissipate the heat.

    See the following document: reduction of heat inside the PC to avoid overheating

    In the cleaning process to look for something that can prevent the fan from spinning, debris, dust build up, or if the fan is just dead. You can use Service of 2000 HP and maintenance manual to help with the cleaning process and identify the relevant part number if it needs to be replaced. (see page 81 of 115 in the pdf)

    If the fan itself is dead, then you will need get a replacement or use a cooling plate.

    HP Notebook PC - HP certified spare parts order

    I hope this helps.

  • Fever?

    Hi, I have a laptop HP Pavilion 15-e030su Notebook PC - Windows 8.1 ( http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=bg&dlc=bg&sw_lang=&product=5451...  Was purchased 8 months ago. Took two days to give to these temperatures-temperatures CPU 51 ° C (124 ° F) CPU package 52 ° C (126 ° F) CPU AI carrots 52 ° C (126 ° F) CPU GT carrots 51 ° C (124 ° F) #1 CPU / Core #1 52 ° C (126 ° F) #1 CPU / Core #2 51 ° C (124 ° F) PCH led 61 ° C (142 ° F) HGST HTS541075A9E680 38 ° C (100 ° F) , voltage CPU Core 0,826 V battery 12.433 values V power values CPU package 3.93 W THE CPU cores 0.76 GT CPU Cores 0.00 CPU Uncore 3.16 battery W W W fee rate AC Line

    These are temperatures that are normal and if not what do I do?

    Hi sopot,.

    Welcome to the Forums of HP Support!

    I understand that your 15-e030su HP Pavilion Notebook PC seems to run hot. I'll try my best to help you with this.

    In this document to troubleshoot an overheating and Auto Shutdown question explains what to look for that can cause the overheating problem.

    If this does not resolve your problem, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click on the link to get help from your region number. Contact HP worldwide.

    I hope that this helps, please let me know how it goes.

    Take care and have a great day!

  • Compaq presario cq61-408sl: compaq presario cq61 bios bios upgrade f24 o Reinstall f15

    Hi I have a bug for pc power is not just a part of the bios, but when it warms up a bit ', then I need to try to update the bios and now currently ' F.15 version with a more "recently I thought that le.24.Chiedo f so you if you could give me the link to download this day thank you." My product is: compaq presario CQ61-408SL mother of model WN531EA code don't know ' where trova. Fatemi know thanks

    Hi @mario63_2

    Welcome to the HP Forums!

    This is a great place to find answers and information!

    You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

    I understand that you are looking for a bios update for your compaq presario CQ61-408SL. Your current version is F.15.  It is the recommended version for your laptop.

    Update the BIOS.

    Please note that caveat on the above document.

    I'm including these documents, I don't know whether you need it or not.

    An overheating and Auto Shutdown problem troubleshooting

    Reduce the heat inside the PC to avoid overheating

    Good luck!

  • Clock is wrong, each reset jumps to an incorrect value

    We are a charity running a hospital radio station. We have a couple of computers running Windows XP Pro SP3.

    For some reason, the time is wrong. This isn't a matter of simple time zone where it is exactly an hour off - read more.
    On a single machine, the time is out of 63 minutes, 29.4 seconds. Another is is only 10.3 seconds. But, we have "mission critical" application that requires time to be correct, such as the national news by satellite.
    Each computer is running as an administrator, we have no reason to restrict users. If we go to the date and time settings, and set the time manually, it shows in time for a split second, then returns to the previous setting. If we use Windows when the same thing happens, he maintains for a brief flash and then shows the incorrect time again.
    We tried to use Symmtime, an application that runs with happiness on the other PC that shows a digital clock and date, it updates via Internet and normally sets the clock to the right time - he does, for a second, then goes back again. Other computers on the same network, are not affected. Just those two. (Symmtime reports the value adjusted, which is where I took the exact amount of the error of)
    Time Windows is disabled, it is not that anything that is set to zero. I went through the local security settings - local policies/user rights assignment/change time system - which now includes "Everyone" - but still will not allow the time to be changed. We have changed zone up and down then back to GMT
    300022 KB suggested adding certain values, but is not clear - the values shown are spaces in names, only the registry keys. There is no information to tell if they are DWORD or anything, or what should be the value. After giving "everyone" access to change the time, I think that the article is redundant to our needs.
    Our technology tells me that the CMOS battery has been changed, what could have been a cause of time running slow but blocks do not access to change the time. Even with a dead battery, you can start a PC and set the date and time manually.
    The computers are connected to a working group, but not a domain, other computers in the same workgroup do not have the problem. DHCP is disabled, because we use the IP addresses defined on the network for purposes of port mapping.
    A separate computer in another place has been recently overhauled because of problems she was having with the mutilated software. He was stripped to a disk drive formatted hard and installed fresh Windows XP Pro SP3. This PC also has the same issue and the clock is 9.2 seconds out. Again, we cannot redefine the time, he changes a fair return on its own initiative. It is not on the network as it is in another office of 14 miles away.
    We tried stop W32Time process, even through a reset while he was arrested, but still can not change the time.
    We really do not know what may be the problem and how to fix it-any ideas?

    SOLVED

    This has driven us crazy for some time. Some of our PCs had the question, which excluded the many sources available such as a router or server time or something.
    We finally found that the problem is a piece of software called PC Auto Shutdown of http://www.drivermagician.com/autoshutdown/
    There is an option to check in here: ' prevent users change the time system.
    Unchecking the box unchecked the problem for us. Something so simple, and yet has eluded us for months! No one knew that the option was there.
  • PC HP Pavilion 11 × 360: Powerlight

    Hello... I was using my CV and I stopped him. Closing down appears and the screen black turned and the drive light stops (as usual) but the power light is not turning off. I pressed the button, but it shows no reaction and his comments there for half an hour. Help me please

    Hi @Maliha_Latif

    Thank you for your request!

    I understand that you were using your laptop when you have a message, it would close down and you have a black screen and the HDD light went.  However, is the power light remained on.

    Remember when you post to include your exact model to help us and not only of the series.

    How can I find my model number or product number?

    Here are two links that can help.

    HP laptops - use Hard Reset to solve software and hardware problems

    An overheating and Auto Shutdown problem troubleshooting

    You could also test hardware failures.  Screening of hardware failures (Windows 8)

    Good luck!

  • HP envy m6 will heat up too quickly

    my hp envy 1102tx m6 warms up very quickly. It gets very warmed up even if I'm using facebook or notepad. What should I do?

    Mariane,

    Welcome to the HP Forum.

    Maybe a bit of dirt.

    Start here:

    Reduce the heat inside the PC to avoid overheating

    There are other links in the first document for more information.

    ===========================================================================

    If you decide to update your BIOS, consider that, in almost all cases, the update was successful.  It is important to be prepared.

    • Make sure that ALL backups are up-to-date and complete - this means that everything you need to restore the system in case something goes wrong.
    • Understand that even when you do everything exactly right, you can end up with a bricked computer, that is an expensive paper weight.  Make sure you have at least your critical data on some form of external backup.
    • Unplug the USB drives and other useless material.  Keyboard and mouse can stay connected.
    • Always run power cable to update the BIOS, never on the laptop battery
    • Touch the system during the update is underway
    • Optional: Leave wireless ONbutton.  You could turn off the router to ensure that there is no interruption.

    Updated the BIOS

    ============================================================================

    If the problem worsens, see the following:

    Portable desktop computers - troubleshooting overheating and Auto Shutdown issues - Windows XP-Windows 8.x

    If repair is required:

    You can choose to make repairs on your own, or you can send the laptop to a home of reliable repair.  HP can make the repairs for you, if you choose.

    Your reference system:

    Laptop HP ENVY m6-1102tx support

    Guide to maintenance and Service m6 HP Envy

    Contact HP

    Support Portal worldwide

    Contact telephone support HP - USA-

    Guarantee required - us. and Canada

    USA - contact HP / / Self-Help-Email - Chat

    Click on the Thumbs-Up Kudos to testify and say thank you.

    When the answer is a good patch or solution to your Question, click accept as Solution !

    Although I strive to reflect best practices of HP, I do not work for HP.

  • Problem with the HP Envy 17 CPU/GPU?

    Hello, I bought this Hp Envy 17 in Hong Kong last summer, around July or August.

    http://h20386.www2.HP.com/HongKongStore/BundleDetail.aspx?pdetail=P322497&

    I mainly used for editing video and games. People frequently say oveheats, so that, I think. About 2 weeks ago I could still run my thin, especially Train Simulator 2014 Games, I use bandicam for the registration of sequences. I was able to get up to 120 fps, I lock to 30 fps when recording. A few days later if I could barely 30 when registering, and my overall fps dropped to 50. So I uninstalled the game and installed again, and Bandicam. Now I have even worse fps, I barely 27 at the no registration NO. I checked the forums and many people say that this computer is overheating, so I was wondering if it has something to do with overheating CPU or GPU or something. I don't really know what the problem is and I want to correct the situation as soon as possible.

    Thank you

    Tintin

    Hey Lee,

    Welcome to the HP Forums!

    You have the best experience in the HP forum, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

    Thanks for your post, I will do my best to help.

    I understand that your laptop is overheating. Here is a link to help you with an overheating and Auto Shutdown problem troubleshooting.

    You can run diagnotics to test the hardware failure. Screening of hardware failures (Windows 8).

    If it is not resolved, the laptop is less 1 year then old, it is still in warranty. You can contact HP support for assistance. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. The HP Technical Support site map

  • Overheating with Dv7-7238nr problem

    Hello

    I wonder about the issues I'm having with my pc.

    The hp coolsense does not seem to make any difference in my laptop

    more heating problems.  I checked the forum topics that could help, but none seem to really work.

    My laptop came originally with windows 8 installed but I reinstalled another OS several times now, and I'm

    currently using Windows 7.  When I reinstalled I also reinstalled the coolsense driver for my computer.  He used to work

    very well, but now it doesn't make a difference.  My fan is running whenever I'm playing games, and it warms up very quickly.

    The main problem is when I'm playing games, but I suffer from performance problems when you play because of this.

    Any help is appreciated.

    Hello StuG,

    Thanks for posting on the HP Forums!

    I understand that the computer has problems problems with CoolSense and overheating. I'll do what I can to help you!

    First of all, I'll give you a generic document on HP CoolSense. It goes into details on the different versions, you can try and how to troubleshoot program aspects. For more information, here's the document: HP CoolSense technology

    Then, I want to assure you that all basic troubleshooting is performed to solve your problem of overheating. The following documents contain all the troubleshooting steps necessary to cover all aspects of the question:

    Reduce the heat inside the PC to avoid overheating

    An overheating and Auto Shutdown problem troubleshooting

    As a last suggestions, I think you need to return the computer for Windows 8. I suggest this because this computer has no Windows 7 drivers. After you have installed the incorrect drivers can cause the computer to overheat. Here is the website which refers to what drivers are available: ENVY HP dv7-7238nr Notebook PC drivers

    I believe that these steps will help out you. Whatever it is, please provide your results. Thanks again for the display on the HP Forums. Have a great day!

    Mario

  • Laptop computer G60 does not start

    I'm having some trouble starting by G60 Notebook.  The system runs Windows 7, but since it does not start I don't know if the system is a 32-bit or a 64-bit.  What seems to be the case, it's that he's trying to start and simply itself turns off.  For this, this little trick after having tried to boot Windows "normally".   I ran the diagnostic tests for memory and disk and both indicate that memory and disk are in agreement.

    I now get a cannot find the BOOTMGR.  I tried to recover the BOOTMGR using the recovery partiion, but what I will meet with the first issue of the computer itself put it off before it can perform the restore.  I do not have the disks for the OS, so if it's the secret I have to order a set.

    Your help is appreciated.

    Hi @LarryN

    Thank you for your request, I will do my best to help you.

    I understand when you try to start Windows normally, it turns off automatically.  You were able to test the hard drive and memory and all the two passed.

    Here is a link to an overheating and Auto Shutdown Troubleshooting questions that can help.

    Here's another if this isn't the issue. Troubleshooting of Error Messages on a Blue Screen may occur at the start or start

    You can also try booting in safe mode. Enter SafeMode (Windows 7)

    Select repair your computer.

    If the problem still persists repeat the process above, but select Safe mode with command prompt and follow the instructions to open the system recovery options.

    Again choose command line

    Enter the following information to the /rebuildbcd bootrec command prompt and press ENTER.

    Once this completed successfully try to start Windows normally.

    If you still have a question I suggest make a recovery in the factory

    Performing a recovery of system HP (Windows 7)

    While the recovery, there is an option to backup your personal files to avoid data loss.  If you do not already have one, now is a great time.

    Restore files that have been supported to the top using HP Recovery Manager (Windows 7)

    At any time you can contact HP support for assistance.

    Please contact our technical support at 800-474-6836. If you do not live in the United States / Canada region, please click on the link below to get a number of assistance for your region.

    World wide phone holder

    Good luck!

  • HP Pavilion 2016tx g6: laptop computer stuck on the home screen

    Today, I installed Windows 8.1 pro oem activated in my hp laptop. After completing the configuration of my began laptop freeze. I didn't install all alone application.laptop escalates much too and the fan runs faster than usual. Its very difficult to handle the laptop in such a condition. Please help me

    Thanks in advance

    Hi @basilutd ,

    Thank you for your query.

    I understand that after the upgrade of your laptop for Windows 8.1 pro your laptop is overheating.

    When I checked the driver page for your laptop on Windows 7 there are two bios updates.  Haves you updated the bios.

    Here is a link to the drivers and software Notebook Pavilion g6-2016tx where you can get them.

    HP Notebook PC - updated BIOS

    As an update of the bios has a potential to cause damage, I suggest to contact HP support by using this procedure.

    Here is a link to HP desktop computers and laptops - troubleshooting an overheating and Auto Shutdown problem which can also help.

    Please make sure that you have installed all updates recommended for your laptop driver and did all your Windows updates.

    Good luck!

Maybe you are looking for