HP G62 - black screen on power on

Hello

Having a problem with my laptop HP G62. The computer will continue to feed on, the screen does not light, but the light on the power button flashes. The indicator light next to the charging port is red, just like the light next to the button wireless.

Thank you

Anahit Serobyan

Hello AnahitSerobyan,

Thanks for posting on the HP Forums!

I understand that the computer does not start correctly and remains a black screen. I apologize for the late reply, but I will do my best to help you! To resolve this problem, try the procedure described in this document from HP: Troubleshooting screen displays black with no. Error Messages at startup or start-up

The document lists the useful steps begins with reset the product. More specific measures are explained according to your problem. I think that this troubleshooting will solve the problem. If this isn't the case, I would contact HP support by phone for help. You can use this Web site for information about how to contact HP properly, based on your region: Contact HP worldwide

Please let me know if you have any questions or concerns. Thanks for posting on the HP Forums. Have a great day!

Mario

Tags: Notebooks

Similar Questions

  • Satellite L655 - black screen when power on

    My Satellite L655 became black last night... now when I go to turn it on, it goes through the movements but only a black screen after booting in safe mode.

    Any suggestions?

    Stand by. Why safe mode?
    What happen exactly when you press the power button / stop?
    See Toshiba welcome screen? If Yes, what will happen after that?

    Try please enter the BIOS, the default settings and try again?

  • HP Compaq has a black screen at power up... The BIOS Corruption failure?

    I have a Compaq Presario CQ61 product: VM9496Q2X model: CQ61-319WM series: [edited by moderator serial number], which has a black screen when I turn on.  The wifi button stays red and the caps lock flashes twice.  I think that it indicates a BIOS curruption faliure.  I tried to reset by unplugging and removing the battery and holding the power for 30 seconds button.  I tried the f8 key and esc repeatly to power upward. I also tried pressing the windows and the B key and the power key, but nothing has worked.  Any help would be greatly appreciated!

    I'm very disappointed with the lack of response of an HP Service Technician.  I ended up taking my laptop to a computer repair shop.  My problem is that the graphics card has become dessoudée of the motherboard.  They have rearranged my motherboard and it works fine.  fix $ 79.00.

  • Black screen after power is plugged

    I have a samsung series 3 laptop AMD A10 running. Model number is NP355V5C-A03CA. The power adapter can charge the battery. Now that the battery is fully charged charged to 100% with the power adapter is plugged in, the screen goes black. There will be no response no matter what buttons I pressed. Then, if I unplug the power adapter, the laptop will be new to the login page of the user (windows 8). Then I plug the power adapter once again, the same problems occur with the black screen.

    Can someone help me on it? Appreciated.

    Tony

    Hi Tony,.

    Since black screen occurs when you plug in the adapter, the usual culprit might be the power supply. I recommend you contact the Samsung Support for assistance.

    http://www.Samsung.com/us/support/contact

    Answer please if you have any questions.

  • VM shows black screen after power on

    My server is a 2003 SP 2, 1 hard drive with 2 partitions C (40 GB actual) and E (500GBactual). I have recently re proposed that a box in a vSphere 5.5 with a 1 TB of space. I used the converter 5.0.1 on the physical area.

    My initial P2V took more than 4 days! I tried the hotfix increases performance of cloning , but there is no change, to make a long story short I started it this weekend. Came Monday and he was done. I turned on the virtual machine and it works correctly, but I got a black screen, no cursor, nothing.

    The only thing that came out then Setup the initial P2V was I tried to activate the 'sync' function, but could not, sysprep files were missing. I don't know if it's related or not? I thought down ranking to 5.1 and start again but I figure I have ask first.

    Any help would be appreciated.

    Just to update... I converted one of the partitions (program files) and tried to restart the virtual machine. I got the same result. I read somewhere that change the logical SCSI's Bus type at LSI logic could be the problem. I changed the setting and tried again - same result. Then I went back to the logic of Bus and he fed up, and it worked! Don't ask how or why to buy the virtual machine correctly.

    Don't know if anyone has had this happen? Thanks again for all the help!

  • HP G62 - 340US Black screen on power on, no corresponding led error code

    Hey all,.

    Having a problem with my laptop HP G62-340US. The computer will continue to feed on, but the screen does not light, but the caps lock light has a constant slow continuous flashing. The indicator light next to the charging port is orange, as the light next to the wireless button. (There is no NumLock on the keyboard of a light)

    I looked at the link to HP support for this issue, located here:

    http://support.HP.com/us-en/document/c01443366

    But was unable to find my specific situation. Any help or idea would be greatly appricieated.

    Thank you!

    Try to start the machine without the battery and connected to the power adapter. Try to boot the machine with a single chip memory installed (if you have two). Try changing the location of the chip memory if you don't have one. Do a hard reset by removing the battery, power adapter, pressing the power button for 1 minute, reconnect the battery and power adapter, and then try again. If this does not work, you will have a video chip problem that would require a reflow (I know this isn't your model, but it shows you what may be involved):

    http://www.YouTube.com/watch?feature=player_detailpage & v = bnkQNmKauEc #t = 4S

    Good shops use pistols temperature controlled at worst and stations Infra red reflow for more accurate results.  The video was just to give you an idea what may be wrong.

    http://www.YouTube.com/watch?feature=player_detailpage & v = wEVv7p - JDc #t = 8 S

  • Black screen, but powe and fan

    For shiva nb200 XP won't start. Push the power and the power of the battery and plug lights come one like the fact the fan, but nothing on the screen. Will not answer all the functions F. Reprenaient apart and put together and nothing helped. Think I've done the CMOS thing but honestly don't know if I'm doing things. So to recap, push on the power symbol power lights fan turns on but screen remains black, computer stays on until the power is eventually but never boots. F functions don't work not done a drain of power and took all of this out, nothing works. It is a hardware failure which is not?

    Hello

    I suggest you to follow the steps in this article and check if it helps:

    http://support.Microsoft.com/kb/308041

    It will be useful.

  • Inspiron 1520 black screen at power on

    Hello, I have a problem with my laptop Inspiron 1520. When I turn it on the screen just stays black. LEDs are flashing and the fan starts. But then nothing happens. No dell logo. No splash screen. I plugged it to an external monitor, but there is also no signal. I did the test screen by pressing D and turning the power on and I can see the colors on the LCD but it is very dark and when it restarts it is completely black. I don't think it's to start completely to windows because I can't activate num or scroll caps. Nothing happens when I press the buttons. I also started with by pressing fn and after a minute or two, I hear as a result of beeps: * chime chime chime * beep-beep-beep-beep - beep beep pause pause and repeat. I got the graphic card replaced not even 2 years warranty and I think it might be broken again? Please tell me if I could try more and what I should do next. Thanks in advance, Ingo

    It seems that the system completes POST but do not start Windows since you are not able to allow caps num or scroll and also while the diagnostics (Fn + power button) you hear the beeps (which suggests the diagnosis was running on the bottom) running.

    But on the LCD BIST test (pressing D and power) you see the color screens (but dark) LCD screen should be fine and it could be a problem with the video card. I'm afraid that without the screen, that we will not be able to check further and you may need to check the installation by a local technician.

  • Envy 15-j144na: indefinate black screen when you turn on

    I need help I have a laptop of hp envy 15-j144na

    the power led lights up when I press the power on button. the f12 key led stays orange. the caps lock white button will blink twice every four seconds. the screen never lights up.

    When I turn on, I hear the drive power upward.

    I tried to take out the battery and unplug AC and then pressing the power button / stop for 15 seconds then fix ac and power on.

    I tried to remove the battery and memory and power cable. then put it all back together and tension.

    I tried to hold the windows key and the b key and pressing power for a second, but it is not the bios update.

    I tried to connect an external monitor, but it does not show anything

    When I power the laptop on the bios does not appear if I press f2 or DEL or esc.

    before that, windows is checked 10 crashed when using bittorrent and then reset and black screen now power on.

    any ideas?

    I left my laptop this weekend, and he had the same symptoms.

    I swapped the hard drive to another hard drive.

    The new hard drive has windows 7 and the bios reported that he was unable to start. It was different because I could see something on the screen at least BIOS.

    Then I plugged my hard drive laptop screen and back to work and it started windows.

    I don't know why the laptop now works. Very strange. I have never seen this on any previous laptops or desktop computers.

  • Black screen and no action on Satellite A315-S2615 HDD

    Hello

    First of all, let me thank all of you who give input. It's my last hope.

    Background: I had an A315-S2615 (I think, it's at home and I'm typing this at work so I'm not 100% sure of the model #) for 11 months, when the problem started. I hit the power button, the light by the power button, the laptop could start, but freeze at the "Toshiba" screen I push and hold the power button to turn off, then try again. This time, the light turns on but the screen remains black. I noticed that the hard drive light is not ongoing enforcement or the other.

    I went on the website of Toshiba and found a local service provider since I was in year 1. They put in a new motherboard and it worked great... which is 1 month. Now I am outside the 1 year wrnty and I'm screwed. Service provider said that they do not guarantee their work when it was made in a Toshiba warranty. Toshiba says I should have sent to them to fix the first time and perhaps that they could do something, but since I went to their authorized service provider, they will do nothing (BULL! Then why they have authorized service providers!).

    Again, I hit the power button, by the power button lights up, but no hard drive light flashes and not screen. I've built computers, so I have a small idea of what it takes to solve problems, but laptops are again for me. Here's what I tried...

    1. with and without battery. When it is plugged in, the led for the plug lights. When the battery is in, the light to the plug and the battery charger, so it seems to be powered and normal quality.
    2 disc? Bought an external hard drive enclosure and hooked it to another computer. He reads very well.
    3 memory? I had two modules of memory in it. I tried with one, then the other, then both. Nothing. I don't think that the two would go bad at the same time.
    4 tried to connect an external monitor. Nothing. (Still once, hard drive is not spinning, so I don't think that's it).
    5 disassemble the laptop looking for bad connections. Didn't notice anything like that, but it's a general analysis since I'm not too familiar with laptops.

    So I'm down to the motherboard and chip, right? I'm guessing that chip as the motherboard is only 1 month. Thoughts?

    I have search the forums countless of a response to "black screen", "no power", "white screen", etc. A lot of questions, not all solutions. I hope that someone knows the solution to this problem.

    Once again, any help is greatly appreciated. Otherwise, I have on a laptop that only lasted that 11 months (I wasn't expecting this from a Toshiba).

    Thank you very much!!!

    Andy

    I just noticed that there is a Europe forum. Not sure how I ended up here. Either way, I hope someone can help.

    Thank you
    Andy

    Hello

    If your computer laptop doesn t turn on... I knew a solution that works sometimes;
    -Remove the battery from the laptop and unplug the AC adapter
    -wait for several minutes (~ 30 min)
    -Connect the AC adapter power to the top of the laptop

    If this will not help and your laptop will not power you must certainly aid from ASP.

    Your notebook series belongs to the models of Toshiba laptops us and I think that the ASP in the United States should be helpful.

  • Satelite L300D - black screen on startup

    Hi people,

    Any help would be greatly appreciated.

    I have a Toshiba Satelite L300D-11V. I don't know what is happening, but now whenever I try to power I just get a black screen, a power led and a no. HDD activity.

    What I've read I think I need to Flash the Bios, but I seem to be struggling with this.

    Everyone flashed sucesfully? Any tips?

    To me, it looks like screw at the top of the BIOS?
    Have you tried to update the BIOS last days?

  • Black screen, message - no hard disk found, hum. Can't seem to open the page, need to help trip.

    Laptop has a black screen. Power outtage yesterday while off. Message arrives hard drive not found. Sounds like the hamster on a wheel. Need recovery of info and override info.

    Hello

    Looks like you need support as there must be some serious problems. Check in the settings (BIOS/CMOS)
    as you start - usually F2 - to see if the disc is recognized and is 1st in the boot order.

    Not good news, I'm afraid,

    Good luck.

    Rob - bicycle - Mark Twain said it is good.

  • HP G62 U.S.-340, black screen and flashing caps lock.

    HP G62 U.S.-340, black screen and flashing caps lock when I turn it on, and some time it lights up as it should. I tried draining the power of the unit to reset and it wasn't any help. Can you help me please?

    Hi @mikeyh25

    Thank you for your request, I will do my best to help!

    I understand that when you start your laptop, you get a black screen with no error message, but you see the flashing lock light.

    Here is a link to help you.  The computer does not start and the lights blink or the computer will beep.

    Good luck!

  • Problem of black screen in G62-361TX everytime I try to play videos online

    The problem is that my laptop screen goes black when I watch videos online (YouTube videos), but the laptop seems to be on (the WIFI and the Bluetooth lights next to the power button do not turn off). I restart my computer (hold the power button to turn off).

    Same problem when I play HD MP4 video on windows media player. But WMP reads the other normal videos without any problem.

    Problem with Windows media player was there from the date of purchase, I used to see the error message like "display driver stopped responding and successfully recovered" also not black screen at all, for the past 3 weeks I have the problem in the visualization of the YouTube video. Now no error message at all, that I can see a black screen.

    I have Windows 7 Ultimate (64 bit) and the drivers are up to date.

    When I search in the support forum, I have a suggestion, so I removed the battery pack and power cord, then I hold button power for 60 seconds, then I started my laptop. This time, it seemed as resolved, but the problem occurred after 3 days.

    Please help me get this problem is resolved.

    SSA

    OMG! I couldn't believe it!

    I've updated my BIOS for later and after a long wait, has solved a lot of problems.

    Here is the link: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-92552-1&lc=en&dlc=en&cc=us&os=4063&product=4296702&sw_lang=

    I hope this will help many owners G62-361TX.

    Wish you all the best!

  • HP Z620 - Geforce 970 black screen of death - power issues?

    I have a 970 GF who requires a 8 pin and a pcie 6pin as the Z820 than 2x6pin supports, I used an adpater 6-> 8

    I read somewhere that the 6-pin HP Z620 will deliver more 150W then which is the rated power for a 8 pin

    now I have the problem that in some games that Black on my screen will start and I can still hear some sounds, but basically, I need to reset the PC then

    In these games it happens all of the time for example GTA V

    other games is very well

    I already found the problem and the solution

    This is not a GF970 issue sound display a question of my HP envy32 media

    I guess when there is no signal over a short period that it is pass to other off-line entries

    I have disabled the automatic switching

    solution for my black screen was just reselct hdmi on media view or turn the display off media / it

Maybe you are looking for

  • Select the parts of a clip in a project in iMovie?

    I used to be able to do this, very easy, but when I opened my iMovie last night I wasn't able to select parts.  Now, it seems to select the clip and I don't want to do that. Is there something I need to change in my preferences - or changed iMovie an

  • Short hard drive DST fail – HP ENVY m6-1155eo Notebook PC

    Hello I'm laptops: HP ENVY m6-1155eo Notebook PC, I use Windows 8.1 64-bitMy hard drive is causing my computer to freeze and a lot of blocking problem, which makes my computer unusable because I use it for audio work and a LIVE audio work. So I check

  • When you save MHTML files, I get the icon of IE instead of Mozilla.

    When using Mozilla/Firefox, I can't save new files MHTML with Firefox icon icon - the seems to be the same as "text icon. Also, I can't use the "open with" to change the existing icons IE MHTML files to the Firefox icon. Some icons of FF are correct,

  • Recovery of HARD drive taking half of my hard drive space?

    My computer has two separate drives. C: drive with 74.3 GB of space and E: drive that was 73.2 GB of space. I did not burn the recovery disk but who is on this drive e. when I burn it will free up space on this drive and I'll have the 140 GB that I t

  • Locate the screw example on different Windows computers

    I get an error when I try to run screws on different Windows machines, due to the different parts of a built-in Subvi.  More specifically, I have a few screws that call create_ramp.vi, which is in... \LabVIEW 2011\examples\analysis\intpxmpl. LLB.  On