HP laptop - 15-ay005np: keys on the keyboard Volume control does not

Volume down key (f7), increase in key (f8), key (f6) mute worked very well until I update windows 10, this week. What should I do to fix this?

Thank you

Hello

Try the following.

Download Realtek HD Audio Installer on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp75501-76000/sp75513.exe

When finished, press and hold the Windows key and press R

In the run window, type devmgmt.msc and press to enter.

In Device Manager, expand sound, video and game controllers.  Right click on the Realtek device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

When you are finished, download and reinstall the Chipset driver at the following link.

http://ftp.HP.com/pub/SoftPaq/sp75501-76000/sp75505.exe

When the reinstallation of Chipset has completed, restart the laptop.

When windows has reloaded, open your download folder, right click on the installer of Realtek and select "Run as Administrator" to launch the installation.  Once this done, reboot the laptop and let windows load completely for a few minutes before checking.

Kind regards

DP - K

Tags: Notebooks

Similar Questions

  • Keys on the keyboard volume control does not

    Hi, I bought hp pavilion g6-1105tx 4 days ago. Key to increase volume, decrease key and mute the button worked very well until I have updated by audio drivers from hp support assistant. they no longer work. How to solve this problem?

    Hello

    Try to download and install the latest version of the HP driver from the link below - this can be the same as that applied by HPSA, but try to reinstall it.

    FTP://ftp.HP.com/pub/SoftPaq/sp52501-53000/sp52790.exe

    Once the installation is complete, restart the laptop.

    If the above does not solve the problem, try reinstalling the buttons to quick launch the installer on the following link.

    FTP://ftp.HP.com/pub/SoftPaq/sp53001-53500/sp53135.exe

    Yet once, restart once the installation is complete.

    Kind regards

    DP - K

  • Volume F4 - F5 key on the keyboard for mac does not work on the microsoft side

    Volume F4 - F5 on the keyboard for mac key does not work... on the side of microsoft may not decrease or increase volume

    Hello

    ·         What do you mean by Microsoft Side?

    ·         Have you tried to update the latest audio drivers for the computer?

    ·         Were there any changes made on the computer before the show?

    Also I suggest you to contact the Apple support:

    http://www.Apple.com/support/Mac/

    See also: http://windows.microsoft.com/en-US/windows/help/no-sound-in-windows

  • El Capitan keyboard volume control does not

    I upgraded to El Capitan, and now, while volume on the keyboard controls display the volume on the screen change, they have absolutely no effect on the actual volume. I have to manually control the volume within the application (for example, QT).

    I am running OS X El Capitan 10.11.3 on a MacBook Pro for mid-2010, and the volume control on the activity of keyboard perfectly, be it with iTunes or QuickTime Player.

  • HP wireless keyboard from 2.4 GHz on the HP Pavilion Elite 083 Volume controls does not not in Windows 8

    I have a HP 2.4 GHz wireless keyboard on a desktop HP Pavilion Elite 083 UK:

    Model KG-08510 rev 1.1

    Product #ABU KZ256AA number

    Part number 505143-031

    .. Since the upgrade to Windows 8 Pro to Windows 7 Home Premium, I have problems with getting control of Volume +, - and disable keys on the keyboard to work reliably in Windows 8 Pro.

    In summary, the symptom is that when I start the PC from a start-up to cold which is a full power down of the State of the volume on the keyboard controls do not work.

    However, if I unplug and re - plug the USB wireless receiver that came the keyboard on the PC then on the keyboard volume controls begin to work again.

    I tried the following things to try to solve this problem:

    -Made a lot of new installation of Windows 8 i.e. reformatting the hard drive (no recovery) and fresh install Windows 8 on a blank hard drive.

    -Installation of Microsoft Windows all the updates available for the machine.

    -Manually install drivers wireless keyboard on the site of HP driver for my computer HP Pavilion Elite 083uk (this allows the screen display on to CapsLock and numlock which works reliably every time that I start).

    -Disable 'fast start up' in Windows 8 power settings

    -Using different USB ports on the back of the machine

    This question is re-producable each time and the keyboard volume buttons work fine even from boot cold when I was running Windows 7.

    I think that I have now found a solution / workaround to solve this case no matter who is interested.

    1. download and install the Microsoft "DevCon" tool that provides an interface to command line for Device Manager.

    Download and installation instructions are here:

    http://social.technet.Microsoft.com/wiki/contents/articles/182.how-to-obtain-the-current-version-of-device-console-utility-DevCon-exe.aspx

    2. create a Windows scheduled task with "highest privileges" that works on logon that issues the following command:

    DevCon restart 'HID\VID_03F0 & PID_0862 & REV_0105 & MI_01 & Col02'

    This restarts "HID-compliant consumer control device" that is listed in my device manager which is middle for the proper functioning of the volume control and mute buttons on the keyboard (keyboard functionality is via a separate driver which is not affected).

    NB. you need to replace ""HID\VID_03F0 & PID_0862 & REV_0105 & MI_01 & Col02"with whatever hardware ID is listed in the device for that Manager.»

    3. If the above does not work, then you must create a scheduled task to run a batch file with the following:

    DevCon disable 'HID\VID_03F0 & PID_0862 & REV_0105 & MI_01 & Col02'

    DevCon enable 'HID\VID_03F0 & PID_0862 & REV_0105 & MI_01 & Col02'

  • I have a toshiba laptop purchased recently. After the scheduled updates it does not recognize the wireless network. I have to do a system restore. is there a solution for this problem?

    I have a toshiba laptop purchased recently.  After the scheduled updates it does not recognize the wireless network. I have to do a system restore.  is there a solution for this problem?

    Hello

    Make sure you have the latest network adapter drivers fron toshiba

    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

    and if windows update is at the origin of the problem change how to get updates to uncover the problem update

    When you have found the issue, a right click on it then invited uac then hide

    read the information on the link below

    http://www.bleepingcomputer.com/tutorials/tutorial140.html

    Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

    Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

  • My speakers stopped working suddenly. the message I get is good card can be used, but the volume control does not appear and when I go into sounds and devices, everything is gray.

    My speakers suddenly stopped working. I went to audio and I received a message sound card may be in use. The volume control does not appear atr from the bottom of the screen and when I go into properties, everything is gray.

    Hi BarbaraEvanchik,

    ·         What is the brand and model of the computer?

    ·         Did you do changes on the computer before the show?

    Follow the steps in the article.

    How to troubleshoot sound problems in Windows XP

    For reference: no sound in Windows

  • The volume control does not work on my Tecra A9

    Hi all

    I just be reformatted my laptop and put all the drivers and have a slight problem my on the front volume control not working anymore.
    How to operate?
    Also when I go to Toshiba Assist on doctor connectivity the bluetoooth does not come to the top. How can I get this back up?

    Thanks Pob

    Hello

    Have you installed the operating system using the Toshiba Recovery disk?
    If not; do you have what OS installed?

    It is Win XP?
    If yes you must first reinstall the common Modules then the commands and utilities

  • The volume control does not work in the ASUS laptop with the keyboard

    Original title: my speaker works well but y I can't control the volume when I press Fn + F10 F11 or F12

    I juz bought the computer for 1 week... it's asus brand... now I nest click to control the volume, because my keyboard cannot control there is no problem for the keyboard...

    There are several versions of the laptop A53S. Go here:

    http://support.ASUS.com/download/ModelList.aspx?SLanguage=en&keyword=A53S&type=1

    Select your exact model, then downlpoad and install the drivers for the sound card. You must also download and install all drivers that you find relevant to your version of W7.

    You should get your features back.

    See you soon,.

    Jerry

  • After that the keyboard of recovery does not work properly

    some keys work and some do not. After I corrected it has stopped working. It's a toshiba laptop with a standard keyboard ps/2.


    and worst of all is that f8 and f9 is not working so I can't get back again

    Hello

    After perform you a recovery, you must install the latest updates of driver from the Web site of the manufacturer of the laptop computer for your model and operating system number.

    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

    Click on the "Download" tab at the top on the link above and follow the instructions.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    And with a Toshiba, you press 0 (ZERO) to START to begin the recovery.

    https://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/bulletinDetail.jsp?soID=2737864&PF=true

    "Press and hold the 0 (zero) on the keyboard key while turning on the computer."  Release it when the recovery warning screen is displayed. »

    See you soon.

  • command of the keyboard to move does not work

    The command of period and comma for FCPX on my iMac won't work. FCPX just beeps at me instead to shift the video before a picture or backward a frame. (for a comma) He works for the arrow, but for some reason some will not work with the key to the period and comma. I use an Apple keyboard without the numeric keypad.

    OCHA you post a screenshot. You cannot move a clip in the scenario unless the Position tool is active.

  • The keyboard and Vista does not work on a Satellite L30

    Hello!

    Sorry, but my English is not too good

    I want to cange the xp, Vista, but the keyboard is stupid.
    The fn with some buttons is not working, the fn with some buttons always on / if, I want to read this key not fn, need to press fn.
    It is very useless.

    I read that line without fn button, you will see how it is working:
    5 read th5s 35ne w5th64t fn b4tt6n, y64 w533 see h6w 5T 5s w6r2

    Please help me.
    Thanks for any help

    It's a Satellite L30, the vista's company.

    Hello

    Satellite L30 is Vista supported and if there is no hardware problem, Vista should work well on your phone.

    One thing I am interesting for: you have problems of keyboard used with OS Windows XP Home edition original? I hope write you just on the internal keyboard and not external.

  • The water on the keyboard and it does not work after that I cleaned

    Ispilled a bit of water on my keyboard lapyop and wipe immediately, but it's still not working what can I do

    Hi lizfs,

    Give, it drying time and see if that helps.  If not, chances are although the keyboard has gotten watered (pardon the pun) with some type of short circuit or something and must be replaced.  With laptops, the water passes also through the keyboard to the components below, then it may be fairer than.  Computers many do not like water.

    Try contacting the manufacturer of the computer for advice and assistance.  Most keyboards can be removed amd which may help to speed up the drying or show more obvious shorts or water that you missed.

    In the meantime, you can try to attach a USB keyboard to be able to use the computer.  If they can not will not help (and this test will narrow the magnitude of the problem, if this keyboard works or ID a broader issue, if it's not), then your only real choice is a local reputable computer repair shop (NOT Geek Squad or any like that) to see if something can be done.

    Good luck!

    Kosh

  • witness of the keyboard caps lock does not

    Hello

    the light on my shift key does not work. How can I make it work again?

    Thank you

    Rosie

    Hello

    ·          Have you tried it on another computer?

    Please refer to

    Troubleshoot keyboard: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-keyboard-problems

    If the caps function works, but the caps lock light is not lit, then you may need to contact the manufacturer to replace the device or for more help.

  • The volume control does not work in the laptop ASUS A56C by keypad

    I upgraded from Windows 8 for Windows 7 and now my F10, F11 & F12 function keys do not work. How to make a comeback?

    Russnip

    Updated win 8 for win 7?

    Most often when a device does not work, it is because the driver is damaged. Re-install a new copy should help

    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

Maybe you are looking for