HP laptop could not connect to the WiFi network

My HP Pavillion G6 connects to the Wifi/Home network. It worked fine until recently. It can see the network but will not connect. My product number is C9M83PA #ABG. There running Windows 8.1. Very frustrating. Help, please

Problem has been fixed. It seems that HP and Windows 8.1 did not get along! After you connect the laptop to the internet via an ethernet cable, I was able to use the HP Wizard to download the updates. I then rebooted both the laptop AND the router and everything works.

Tags: Notebooks

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