HP laptop G72: dvd has stopped working on my laptop with windows 10 hp G72
When I insert a dvd the drive seems to be reading, however it does nothing beyond.
Thanks a lot for your comments, but I still have trouble getting this dvd to work as it should. Product number: XG988UA #ABA.
The dvd was working before and as near as I remember it didn't work since the installation of Windows 10. I went through the process, because you detailed to reinstall by the Manager for devices with few positive results. After inserting disc the display shows the "legal warning to copy years etc. but don't can't play. In fact there is no play button is displayed. Others are there as advance fast volume and so on, but that's all. Yes, several discs have been attempted with similar results. (This is not a Blue Ray system. "It's a basic dvd Setup.)
I don't have any idea on how to install "windows media center" and use it to activate my dvd player.
Tags: Notebooks
Similar Questions
-
My DVD has stopped working "cannot read DVDs Please decrease the current resolution.
Original title: DVD
My DVD has stopped working - error that says: cannot read DVDs Please decrease the current resolution and ensure that the connection of display type is taken care... Help!
Hello
What program you're using to play the DVD? Mention the name of the program?Try to play the DVD with Windows Media Player , and let me know if you get an error message.Play a CD or DVD in Windows Media PlayerResponse with more information to help you. -
"Audio Windows has stopped working" and "host process for windows services stopped working.
Hello. I recently had to reinstall windows vista on my computer. Everything works well except that I continue to have problems with the audio. When I play youtube videos or to make Skype calls, that the sound disappears and I get the message "Windows Audio has stopped working" immediately followed by the message "host process for windows services stopped working." I remember having this problem in the past, every time that I had to restore the operating system, but I don't remember what I did to remedy. I went to the history of my problem and it's certainly a problem with Windows Audio. What can I do?
Hello
- The problem only affects Skype and Youtube videos?
- The sound works fine on the computer in other circumstances?
- You reinstall the audio drivers after reinstalling Windows?
Try the methods provided and see if it helps to solve the problem.
Method 1:
Check out the link and follow the steps.Method 2:
You can also visit this link and follow the steps in the article.
Tips for solving common audio problems
http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-sound-problems -
Original title: Phantom appearance of reference of Kaspersky Anti-virus in my system.
I get a problem report "Kaspersky Anti-virus has stopped working properly." and "to resolve this problem, run the update automatic tool provided with I have never installed this program, and it does not appear in my list of installed programs, in fact I never heard before that." Why do I get this message? What should I do about it? (My security program is Panda Global Protection 2012, if by chance it has something to do with it.)
I did a full restore, but the error has occurred three times today. I know that Kaspersky is not on my computer and has never been. I think it's a virus. http://imgur.com/vjcgF
-
34957172.exe has stopped working and was closed. Windows error message
Since the installation of Service Pack 2 for Vista, I receive the following error message that causes my computer to freeze - "34957172.exe has stopped working and was closed. A problem with the application to stop functioning properly. Windows will notify you if a solution is available. "How can I solve this problem
Hi SherriTeille,
(1) what is you receive the exact error message?
(2) when exactly you get the error message?
Method 1: If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833
Method 2: Put the computer to boot and then check if the problem persists
Follow step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.
Continue with the remaining steps to pin-point on the third party service.
After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.
Important: n ' forget not to put the computer to a normal startup follow step 7 in the link
-
System information:
OS: Windows 7 Professional 64 bit installation factory
Antivirus: Windows Defender Antivirus (automatic update)
All the updates of windows installed
Question:
After trying to display several images in a row using "Windows Photo Viewer", I get the following error message:
"COM Surrogate has stopped working. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. »
Solution attempt:
Guest ran from the administrator account (start / all the Programs/Accessories/do right click on command prompt / click on "run as administrator / click on 'continue, yes'") and run the command: SFC/Scannow.
Result:
Start scanning system. This process will take time.
Pghase verification of start of system scan.
Audit 100% competition.
Resorce Windows protection found corrupt files but was unable to fix some of them.
details are provided in convertible bonds. Journal windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log
-------------------------
What should I do now?
Thank you!
Hi cedric,
Thanks for posting the query on Microsoft Community.
I appreciate your efforts and your time.
I suggest you to try the clean boot and check if it helps.
This will eliminate the conflicts of software that occur when you install a program or an update or when you run a program in Windows. It starts Windows by using a minimal set of drivers and startup programs.
How to perform a clean boot in Windows: http://support.microsoft.com/kb/929135Note: After troubleshooting, consult this "How to reset the computer to start normally after a boot minimum troubleshooting" section in the link above.
If the problem persists, try the below mentioned steps that can help you in the matter of fixing:
a. click on start.b. right-click on computerand select Properties.c. click on Advanced system settings, click the Advanced tab.d. in the performance section, click on settings.e. Select the "data execution Protection" tab and then click on the option "turn on DEP for all programs and services except those I select".f. click on the Add button and look for to C:\Windows\System32\dllhost.exeg. click Open, click OK in the warning message.(h) click apply and OK.I hope this helps to solve the issue. If the problem persists, get back to us. We will be happy to help you.
-
"Licensing has stopped working" for CS 3 for window 10 Home
Experience this problem when I want to use Illustrator, Photoshop, and DreamWeaver.
Running Windows 10 home
Creative Suite 3
Had tried and download the LicenseRecovery109 given the solution to solve this problem. Install it and run it. But still get this error. Need help.
I also tried a few other phase using adobe customer. But still unable to solve.
Thanks for any comment on this issue. I appreciate all help.
May be similar to this message "licensing for this product has stopped working", Photoshop CS3. Impossible to reinstall.
I have not seen a real solution to the delivery of very old programs with Win10
-
I lost my CD/DVD and Media Center has stopped. I can not down load and I was prevented to loging on internet by something. I have the windows open I do not know how to close and I was losing some toolbars and pictures I've saved. I have Norton and Spy and repair and nothing is detected. My lights flicker and when typing I have to click off the screen in order to start typing again. What can be done.
As long you run norton anti-virus, your PC is restarted and repeatedly press F8 and then choose Safe mode and priming it and run full scan.
You can also try to contact norton support:
http://www.Symantec.com/support/index.jsp
You also try to run following tools:
-
"Windows Explorer has stopped working" - when I close any window
When I close any window despite the installation of service pack 2 for windows vista home and windows Explorer 9? for weeks? McAffe is up-to-date and supported through bellsouth.
Hello
Use the clean boot method to see if that can help you to discover the cause of the people.
What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems). You said that McAfee and that could be part of the issue.----------------------------------------------------
Follow these steps:
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.htmlA quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
--------------------------------------------------------------------Tools that should help you:
Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspxAutoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspxThere are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.htmlThere are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.htmlWindow Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.aspMany excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/===========================================
Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx===========================================
Refer to these discussions because many more excellent advice however don't forget to check your antivirus
programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
first.Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-usPerformance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3Hope these helps.
-
Windows Media Center has stopped working (after the great October Windows Update).
In October, there was a Windows update that broke my Media Center (and THXaudio.exe) I was able to restore and put off the various updates until I recently needed to shut down the computer for a clean material out. Even though I had several valid restore points before the updates available, I was not able to use the system restore (says a file is missing) and also not able to restore all the features.
First of all, I tried different patches of problem I already found online: I used the "sfc/scannow" and it always shows the files that need fixing (but he can't fix them). I tried the system restore (and broke). Deleting the database file does not apply. I even "turned off" WMC and not turned back on - no chance.
Here is the text of the two errors:
Description:
Stopped workingSignature of the problem:
Problem event name: APPCRASH
Application name: ehshell.exe
Application version: 6.1.7600.16385
Application timestamp: 4a5bd053
Fault Module name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16385
Timestamp of Module error: 4a5bdfe0
Exception code: e0434f4d
Exception offset: 000000000000aa7d
OS version: 6.1.7600.2.0.0.256.48
Locale ID: 1033Description:
Stopped workingSignature of the problem:
Problem event name: CLR20r3
Signature of the problem 01: thxaudio.exe
Signature of the problem 02: 1.0.6.0
Signature of the problem 03: 4a9f80d2
Signature of the problem 04: Microsoft.VisualBasic
Signature of the problem 05: 8.0.0.0
Signature of the 06 problem: 4a277ad7
Signature of the problem 07: 5 c
Signature of the 08:0 problem
Signature of the problem 09: System.BadImageFormatException
OS version: 6.1.7600.2.0.0.256.48
Locale ID: 1033If necessary, I can post the cbs.log file results.
UPDATE:
I did an upgrade "on the spot" my DVD of Windows 7 and everything is back to normal.
Now, I also have 63 'updated important"weed through, one at a time, to see who can be installed safely, and who eventually was my setup.
-
HDMI has stopped working after the upgrade to windows 8 Pro
Hi all
After upgrading my laptop to Windows 7 Ultimate for Windows 8 Pro (upgrade of the place) my HDMI output not working anymore.I use a nvidia Geforce 8200 M G graphics card, went to their website and downloaded the drivers of windows 8, but this did not help.Is what is happening when I plug the HDMI cable, the laptop screen goes black and there is no output to the TV I am trying to connect to. However, when you remove the HDMI cable, the laptop screen does not return to normal, but still rather dark. I tried pressing+ P, but it does not help, and ultimately, I can't get the laptop screen showing something by a full reboot. Someone has a bright idea?Thank you!SOLVED (for me at least)
I had the same problem after I upgraded my Acer Aspire 5745PG from Windows 7 to Windows 8. My second monitor via HDMI would not be recognized.
Here's how I solved it: went to the website of the manufacturer (Acer in my case) and downloaded the NVIDIA for Windows 7 driver and installed it. Installation was a little buggy. I had to restore my computer to an earlier point, twice (make sure that you create a restore point before you start just in case where; google if you don't know how).
In the end, the installation was successful. I plugged in my HDMI cable and second screen has increased as before I upgraded.IMPORTANT: Do NOT download the driver from the website of the manufacturer of the graphics card (NVIDIA, AMD, Intel,...). Go to the Web site (HP, Acer, Dell, etc.) of the manufacturer of your PC and find the. I tried the driver from NVIDIA that I have a NVIDIA Geforce Graphics card and it would not install. If you find that several display drivers for your specific PC model on the manufacturer's website you can try then one by one. I found 3 NVIDIA for my Acer 5745P. The second was the right thing.
Good luck everybody!
-
create use Cup Office to work, but now it has stopped working after I upgraded to Windows 7
It worked fine on my last PC (H/P Vista Home premium) but I bought a new PC with windows 7 and I can't make it work! I tried the "resolved" solution listed in the help section, but this won't work for me. I already know how to reduce the screen and make a "drag and drop" on my homepage, but I really prefer the Cup Office 'create' adds on.
thank you, lige perry
These extensions should always work.
-
Original title: what is the number of the download version 03/03/2011 for Visual C++ 2010SP1 x 64 Redistributable? It is newer than the 10.0.30319(x64)?
Roxio Creator 2012 stopped running and comes up with an error in the Visual C++ Runtime library.
Hello
1. What is the exact full error message?
2 is specific to the program the issue?
3. you remember changes to the computer before the show?
When was the update of Visual C++ 2010 installed and you can check the version in which it is most recent according to the installed update.Method 1:Install the latest version of Microsoft Visual C++ (x 64-bit) available at the following link.Method 2:If the problem is specific to the program perform repair installation of Roxio for the following steps.(i) by clicking on the Start button, click Control Panel, clicking programs, and then clicking programs and features, open programs and features.(II) select the program Roxio and then to change or repair a program, click on change or repair. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.In addition, if the problem persists after the question in the following link -
The message bed "problem with the network adapter or access point. Is there anyway to solve this because convenience store could not.
Hello
1 did you change on your computer before this problem?
2. What is the brand and model of your computer?
Follow the suggestions and see if it helps.
Method 1
You can follow the procedure in the article.
Windows wireless and wired network connection problems
Method 2
Check to see if the problem exists in the boot.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After a troubleshooting follow step 7: reset the computer to start as usual
See also:
Setting up a wireless network
http://Windows.Microsoft.com/en-us/Windows7/setting-up-a-wireless-network
How can I troubleshoot network card?
http://Windows.Microsoft.com/en-us/Windows7/how-do-I-fix-network-adapter-problems
Use Network Troubleshooter event logs to solve network problems
-
Hello
1. I updated my OS from 8.1 for Windows 10. Since then my camera and microphone work stopped.
2. in addition, my model (HP Envy dv7 - 7323 cl) is a support drivers HP for windows 10? Because when I search for drivers on the Hp website and selecting my laptop model gives only two options to download the drivers for Windows 8 and 8.1.I don't know if windows 7 is a good idea?
Thank you
Mazhar
Hello
I found the problem. It wasn't on any Windows 10 or any driver. I recently replaced my laptop screen and everything by replacing the technician missed a small plug to be inserted into the socket near the area of Webcam. And this is responsible for the functionality of microphone and webcam.
Thank you!
Maybe you are looking for
-
figures of the Halo video game are gray
only changed servers
-
Windows Internet Explorer is not responding
My Windows Internet Explorer keeps freezing and keep saying does not, you do drag, slow but mainly just to keep gel
-
Microsoft PAINT - how can I amplify a drawing are in paint, to increase the concentration of pixels?
-
HY!I have a HP48GII, but I don't know how to change the format of the angle of for example: 49.50 to 49 ° 30'.Please help if you know.
-
How can I get rid of Bell Sympatico, it supports the home of MSN web page.
Original title: How can I get rid of Bell Sympatico How can I get rid of Bell Sympatico. She resumes the MSN home page after I log into Hotmail. I do not agree with Bell, and I WOULDN'T wish it on my computer. PLEASE HELP ME WITH THISLinda Eaton