Evy HP dv7 - 7323cl: camera and a Microphone has stopped working after the upgrade to Windows 10

Hello

1. I updated my OS from 8.1 for Windows 10. Since then my camera and microphone work stopped.

2. in addition, my model (HP Envy dv7 - 7323 cl) is a support drivers HP for windows 10? Because when I search for drivers on the Hp website and selecting my laptop model gives only two options to download the drivers for Windows 8 and 8.1.

I don't know if windows 7 is a good idea?

Thank you

Mazhar

Hello

I found the problem. It wasn't on any Windows 10 or any driver.  I recently replaced my laptop screen and everything by replacing the technician missed a small plug to be inserted into the socket near the area of Webcam. And this is responsible for the functionality of microphone and webcam.

Thank you!

Tags: Notebooks

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