HP laptop / printer and SimplePass
We bought a laptop (dv7-6c95dx) HP earlier this year and setup an admin account us planes used for loging about 6 months with a password that is not difficult to forget. Windows 7, 64-bit
Yesterday, we bought a printer HP (HP 7510) and the installation of all the s/o from the installation disc it activated the HP Simplepass asking to slide my finger on the biometric scanner which I was not aware that there was on our laptop. I spent my finger, thinking that it was the part of the installation process of the printer because it was linked to the accessory e-print/web access and he recorded my fingerprint.
The next morning, we cannot open a session with our password and can only connect with my finger. I tried to disable the biometric device via the control panel where he asks the administrator account password. and for some reason, this password is not being accepted as in the case of initial commissioning. What I find frustrating, is that I could read a fingerprint in without the s/w check the admin password, but I can't remove the fingerprint without the password. I believe that HP Simplepass corrupt our admin password because I was able to make withity connection before installing the past Simple HP s/w.
How to solve this?
The solution presented here requires that we can actually log on to the windows user account - we cannot - we are locked and there is only a single user installed.
No question - I saved the user of the files using a live Linux CD and feformatted and reinstalled Windows 7 OS and avvoided install all applications on the HP irrational. Works very well so far.
I also disabled the useless biometric device.
Tags: Notebooks
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