HP laptop running windows vista family premium does not recognize my HTC Fuze smartphone when I connect it wil a usb connection.

HP laptop running windows vista family premium does not recognize my HTC Fuze smartphone when I connect it wil a usb connection. I don't quite know what I changed. It allows to work so that I could sync to pc for outlook, etc. Also when I go to the link on the computer to display the drives and devices it does not show the connection. I use window mobile device centery. It says not connected. Thanks for your help.

When I connect the HTC Fuze phone to the computer, it comes up with a window of synchronization and the phone starts to load.

Sync Center says not connected and nothing is happening on the computer.

When I bring mobile glass Center thing it doesn't say not connected to the smartphone.

I don't see the phone of the link computer to which is connected to the hp laptop.

the USB port works with my printer.

What should I try next?   Thanks for your help.

Hi Bill,

You can try the following steps and check:

Method 1:

Connect the HTC Fuze to the computer, and then run the fixit and see if that makes a difference.

Automatically, he diagnoses and fixes problems with the hardware. (USB) Keyboard and mouse are not detected by the Manager of devices or when they do not work.

Method 2:

If method 1 may not then try the following:

If you are running Windows Vista 32 - bit, then Uninstall and reinstall the same.

Microsoft Windows Mobile Device Center 6.1 for Windows Vista (32-bit)

http://www.Microsoft.com/en-in/Download/details.aspx?ID=14

If the problem persists, please contact HTC.

Please post with the State of the question.

Tags: Windows

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