HP LaserJet 500 color MFP M575 and indexed PDF.

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• LaserJet 500 color MFP M575: Laser Jet MFP M575 500 - cannot print in color

  Hello

  I managed a MFP M575 located in a secure Terminal room. Thus, the printer is subject to many security requirements to lock the printer and has An interal encrypted hard drive to store all of the work on.

  I use a print server and the gpo to push the printer for all workstations. The print server is running on the server 2008R2 Win; all the workstations are Win7.

  For some reason, I can't print color to work - any preferences printer I use. You can select colors in the printer preferences, I do not force grayscale etc.

  I also tried bypassing the print server and using a direct mapping of TCP/IP to the printer. Same deal.

  I also tried using the web on the web interface Jet Direct printing functionality. Same deal.

  I can get the color when I run diagonistic reports directly from the printer as the test of color band and office level report.

  Here, I am perplexed...  I wonder if he has nothing to do with the encryption feature? I can't access the internet from the local network, the printer is turned on, then it makes it even more difficult to solve. The printer warranty is exceeded as well.

  I printed out the settings and configuring reports - I can any specific relay if necessary setting.

  Thanks in advance,

  Corey

  Did you check the color settings to restrict in the built-in Web server?

• LaserJet 500 color MFP M575: Reset forgotten password admin on web interface

  Greetings.

  I forgot the administrative password to log on the web interface.

  How can I get it back?

  Thanks in advance.

  If the password is lost, then you must reset the unit. Start with the normal restore to default settings of the control panel option.  If it does not then seek the cold steps or reset NVRAM and reset at this level then.  If an item is not already circulating with the steps, then you will find them in the maintenance manual.

• How to configure the settings of mail on HP Laserjet Enterprise 500 color MFP M575 printer/scanner?

  How to configure the settings of mail on HP Laserjet Enterprise 500 color MFP M575 printer/scanner?  The Office has 5 staff members each with ending with [email protected] for example e-mail addresses.  We have also created an email for option analysis as [email protected] (not sure if creating an e-mail address for the scan option is required).  We are not part of any domain, and there is no server in the office.  When you try to configure the email on the printer/scanner control panel it asks the host name.

  What host name that I can use?

  If you try to configure the browser by using the IP address of the printer, he asks as the SMTP server. The MS Outlook 2010 all our emails use mail.junior - albania.org incoming mail server and outgoing.  Other settings in MS Outlook 2010 are box My outgoing server (SMTP) requires authentication checked and use the same settings as my mail server entering selected.  On the Advanced tab: incoming server (Pop3): 110 (SSL encryption is not checked) and outgoing (SMTP) server: 465 use the type of encrypted connection (SSL) following.

  What server SMTP should I use in this case?

  I would appreciate your help in the configuration of the HP printer/Scanner for scanning and sending by electronic mail to the members of the office staff email addresses.

  Thank you...

  I'll link you to the product page with several documents which I hope will help you to configure your e-mail settings. Please look through them and see which ones fit your needs:

  Scan and send (e-mail, send to folder, digital sending, etc..)

  Here is another site that has some videos that will guide you through the entire upward (here I would try everything first )

  Simulations of MFP - digital send

  If these don't work, please let me know and I will continue to search it for you.

• Multifunction Color LaserJet Pro 500 570: laserjet pro 500 color mfp software installation error 570dn

  Whenever I try to install my new printer, LaserJet Pro 500 color MFP 570dn software I get an error at 80%.  I tried using the disc that came with the printer and download the full software directly from HP.  I also tried with my anti-virus and firewall disabled.  I am running Windows 7 64 bit.  This is a new computer.  I was able to install it successfully on my old computer with the same OS.  I spent hours trying to solve this problem.  Help, please!  Thank you!

  Most of the time this means that there is something on the computer to interfere with the load.  The disk will be a file called scrubber.exe.  Find and run the program to remove any trace of the software of previous attempts and see if that solved the problem.  You can check in the Add Remove programs on the computer to see if the software of the printer has loaded in the past and if so, remove it before running the routine of the scrubber.

• My HP LaserJet 100 color MFP M175nw Gets a 54.2 error message

  My HP LaserJet 100 color MFP M175nw Gets a message from 54.2 error, I thibk something stop them from turning. How to manually turn the toner cartridges to get out? the knob does not work.

  Hi mazz154,

  If any of the cartridges get stuck the carousel could not turn depending on how stuck cartridge is. To move the carousel you must have released brake and then find a place on the carousel to do turn to the next cartridge door. Just make sure that you do not touch the mag of the cartridges ink roller with your finger as the oil on your hands can damage the toner mag roller. If you are unable to follow the procedure described in my previous post due to a jam cartridges you will need to call technical support in 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  If your printer is no longer under warranty, you will need to review the document below.

  HP out of warranty of the Support Options for HP select consumer printers *.

  Let me know what you find?

• LaserJet 100 color MFP M175nw wifi connection problem

  A few days ago I bought the new router Cisco RV 120W and 100 HP Laserjet color MFP M175nw and

  Hi yarzig

  I understand that you are unable to configure the wireless to the printer.

  Make sure that the computer is on the right side of the network.

  Unplug the ethernet cable from the printer.

  Restore the default settings of the printer.

  Arrow to restore default settings, ok ok, right on the selection of the printer setup button, arrow right in the service menu.

  Print a configuration report to check that there are no IP address and name of your network. (SSID)

  Go to the install button (key) on the printer, arrow to the reports on the right, select config report.

  Now, connect the ethernet cable from the printer to the router.

  Wait about 1 minute and print the configuration page to get the IP address.

  If you have an IP address valid address for the printer, try and access the web server integrated.
  
  Type the IP address into the internet address bar explore.
  
  
  
  If it loads the page from the network printer then the printer is on the network.

  Now, we can configure the wireless connection.

  Click on the tab of networking, on the left, select Wireless, fill in the information. Apply the settings, once you get a response back, and then disconnect the ethernet cable from the printer.

  Should get a solid blue light on the printer.

  Now, run the Add Printer Wizard.

  If you use Windows 7, go to start, devices and printers, add printer, go through the wizard. Should find the printer and install the driver. If not, go to add printer, select local, select Create a new port, click on menu drop-down and select TCP\IP, next, type the IP address of the printer. Continue the wizard.

  Make sure the printer is online.

  Test it wireless and see if you can now print.

  If you need assistance please provide the following so I can help you
  
  better.

  What operating system do you use?
  
  Here is a document to your operating system Windows.

  Is it a laptop or desktop?

  Is the computer wireless or wired to the router?

  What configuration of network do you have? (Modem/router/2 routers/booster/airport/switch)

• HP LaserJet 200 color MFP m276: HP LaserJet 200 color MFP m276nw - scaning problem

  Dear gentlemen/ladies, Documents on the flatbed scanner / / UH m276 Color MFP HP LaserJet 200 cannot be scanned in the network folder, scanner, in my office by WiFi. He keeps giving the error message "username or password is incorrect. This user account and password are valid. "Please note that the wireless test is successful. A such problem, until the desktop computer (some bad sectors on the hard disk) has been repaired at the shop of the computer a week ago. However, I can use apps in my office to print and use the HP LJ200 M276 Scan to scan documents on the printer tray and save it in any folder remotely via WiFi. Please please advise solution/method that I can do to solve this new problem. Stephen

  Hi @U-Talents.

  Welcome to the Forums of HP Support! I read your post and see that you are not able to scan to network folder. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I have provided a document to configure the scan to network folder. Follow the steps, there is a section to create the folder and set up the sharing and security:Scan of the control panel (including Scan to Email, in PDF format, and to a network folder) for HP LaserJet Pro 200 Color MFP M276n and M276nw.

  This post is @wardell1, it can also help with this error message: try to configure the scan to network folder, name of user and password is incorrect. Do not take into account the model.

  I have also provided a @ShlomiLstation, on the same issue: scan to network folder fails.

  Try these documents to see if they help, and if there is anything else I can do, let me know. Thank you.

• HPLaserjet 100 color MFP M175a: hp laserjet 100 color mfp m175a suddenly very slow

  I have a printer HP LaserJet 100 color MFP M175a, which has always worked well (except when in cooling mode). All of a sudden he started printing very slowly: for example, last night I sent a document of 20 pages to print at about 21:00 and was still waiting for it to end at midnight!

  Nothing has been changed in the settings.

  What can I do to fix this?

  Thanks for letting me know NOG55.

  Have you tried another USB cable? Just to rule out it.

  Try and print a self-test on the printer hardware to see if it is a hardware or software problem.

  On the printer, select the Setup button, reports, report of Config.

  That print slow or fast?

  If you encounter this problem with printing of the hardware self-test also, update the firmware of the printer.

  Software & drivers. Select your operating system, click Next, click the link for the firmware.

  If you're just the printing of the computer problem, uninstall and reinstall the printer software.

  Thank you.

• LaserJet 500 color M551: Firmware upgrade - go directly or perform step-upgrade?

  I need to update the firmware on my printer (LaserJet 500 color M551). I'm new to support printers and it's the first printer, I need to update firmware on a client.  The firmware is version 2302908_435020. I need to upgrade to 2307851_000057.  There are about 4 or 5 versions between my current version and the latest version.

  Anyone know if I can go straight to the latest version or do I need to a stage-setting day?  I don't want to break anything if the versions break problem.

  Thank you.

  As far as I know:

  • Each version of firmware includes usually all fixes in previous versions of incremental firmware.
  • You can get the latest version of the firmware on the HP site - for your printer, it's the 2307851_000057 version you mentioned.

  I advise you to download and read the README file for this update of the firmware.

• 100 HP LaserJet color MFP M175: forgotten password on HP LaserJet 100 color MFP M175NW

  Hello

  I came to the community after a call to the heldpesk.

  My problem is the following. I have a HP LaserJet 100 color MFP M175nw which is configurable via web interface. The problem is that I don't remember not the password to access the web configuration.

  I called the HP helpline to ask for help, but because my printer is no longer under warranty, they can't give me support (or must I pay). The girl asks me to post in the forum, and that I will get an answer in this way.

  So I came to you and ask for help .

  Can someone help me how to do?

  Thank you very much

  Hi @catharn ,

  I see that you need to reset the printer. I'd love to help you.

  I can send you this information in a private message.
  In the forum next to your handle name simply click on the envelope to see.

  Good day!
  Thank you.

• HP laserjet 500 color edge to edge M551 / no bleeding / no margin / without borders

  I have a HP laserjet 500 color m551 but I can't figure out if I can print borderless or not.

  I found a setting in the called edge to edge printer which is turned off by default. I allowed him, but yet all of the prints have borders.

  I can't seem to find settings in print drivers (CLJ_M551_sw_win_driver - installer_13284.exe) where I can check without borders or edge to edge or something like that.

  I am running windows enterprise 10 and downloaded the latest PCL6 driver 21 November.

  any help would be appreciated.

  The real reason for the design is the fuser unit.  Since the paper width is 8.5 inches, there must be 'play' on each side of the fuser unit and toner to reach the edges of each leaf would contaminate the edges of the path of the fuser unit and the wire time cause jams or other image quality problems.  However if the user had to buy a large format color printer laser that handles paper up to 12 x 18, bleed will be possible on paper up to 11 x 17.  Letter-size paper will allow bleed because it feeds using the side of 11 inches from the leading edge.  Also inkjet printers will bleed because unlike toner for LaserJet inkjet printers use a liquid ink which dries and does not heat to join the book.  Some inkjet printers use heat to dry the ink faster, but it of a different technology and won't cause problems with bleed.

• LaserJet 100 color MFP M175nw: Laserjet 100 color MFP M175nw will not connect wireless - used to work properly

  OK - I'm out of here.

  I've owned a Laserjet 100 color MFP M175nw for awhile, and it worked perfectly.

  Installed the software for 2 computers at home and everything worked well.

  Last week, I changed the password to my router for the home network.

  The printer showed as "offline".  I couldn't change the status.

  After much trying I totally uninstalled the software, deleted the printers on my PC and reinstalled.

  I run the installer - tell him I want to go and so that it can detect my wireless network settings.  (I also tried the option where I have to enter the information manually). All else fails.

  Setup starts and then asks me to install the USB cable.  I do that and the installation program is going very slowly (I mean it crawls along) and wrote "Product has been detected", "Waiting for installation of the product at the end. Then I get a big red 'X' and it is said that it took too long to run and a fatal error occurrred or he tells me that it cannot find a product to install.  If I run the installer and say USB only, it works very well.  Ugh.

  When I press the button on the front panel wireless and it flashes only and that's all.

  Here's what I did - full power / turn off the PC and the router.  Updated the firmware of the printer used the new installer (all from the HP website).  Tried it on 2 different PC to ensure that it was not isolated.

  The USB cable is good because after the failure, I can print via USB (I lost a forest to print the test pages).  Same PC and OS for both when I bought the printer.

  Ironically, I spent several years in this DOCUMENT, so it's not familiar works for me, just very frustrating!

  Well, I finally had it - realized that the WIFI adapter on the PC had to have the new password entered.

  It was step 1.  Step 2 followed another post where I attached the printer directly via ethernet to the router cable, and once the IP address appears in the menu of the printer, I entered on my browser and the name of the router is entered, pw and managed to turn off the wireless printer on.  Then, by running the installer worked like a charm.  Woo-Hoo

• LaserJet 500 color M551 PCL6 - Toner level error

  I love my LaserJet 500 color M551 but I'm having a problem with the black toner level.  I went to spend the night to have a level of about 50-60% to 10%.  Literally from one day to the next.  I had just checked the levels during the night and the next day the black toner was low.  My use is very light.  According to the page using the number for the monochrome is 1 668.  Total is listed at 3 487.  According to the supplies Status Page 3 543 pages were printed with black and 2 154 ink with the 3, various tonic color.  The only chance 3 543 a to be healthy is if black was included in all color prints so total use of black toner without color would be in the area of 1,400 pages.   There is no way we printed 3 543 black pages and more 2 154 color pages.  We had this printer at 14 months.  We get a new pack of 500 pages about every 2 to 3 months.  At the absolute most, we printed 3 500 pages total.  Most of our impression is heavier on the color.  In fact, we have done a large number of color prints full page.  But given the way we print color is about where we might expect.  And when the black toner showed the 50-60% it was where we expected.

  So what happened? Why our drop of toner level to 10 percent from one day to the next?  I tried the cat with the support, but they did lose one hour of my time and absolutely nothing accomplished.  The service was terribly slow that it was as if a person has worked 3 or 4 cats at the same time.  So I tried it and vain.  The support representative suggested that I swap cartridges.  I don't have a spare those for Exchange.  It made absolutely no sense to me to buy a cartridge of 160-$180 if he could sit on a shelf for a year while waiting to get used.  I certainly don't want to buy and open a new toner cartridge just to know, nothing was wrong with the other.   So the line of background here is... someone has suggestions?  How will I know what is the real level of toner?  Is there a way to reset the levels?

  Better yet. Someone has this model of printer and a black toner empty known cardtridge?  If yes do you know the exact weight of a cartridge empty in ounces? I also want to compare this to the full weight of this model cartridge at 100%.  If I had these two weight I would be able to calculate the exact amount of toner remaining.

  Here, any help would be greatly appreciated.

  I have a simple solution to your problem: just keep printing.  There was problems with the guarantee of toner system where there are sudden jumps in reported toner level, like what comes to live.  Unfortunately, we do not have a foolproof system for reporting levels of toner, and there is no method for re - calculate and declare a correct level in your cartridge.  Toner templates does not rise, they count only down.  When you eventually replace the cartridge, it will start again at 100%.

  The good news is that you have not suddenly lost all life of the cartridge, it looks just like that.  Your printer will continue printing normally, and the toner level be at 10% for a long time.  When the black cartridge is in fact less than 10%, the pledge starts counting down again.  I'm sorry to see this problem coming up for visitors, but it does.  There is nothing wrong, except the black toner level reported.  I know this isn't a great answer, but it is the best I have.   I'm glad you like your printer - try to ignore the level of toner for awhile.

  Best regards

  Alan_R

• HP LaserJet 200 color MFP M276nw trouble after faxing

  My operating system is Mac OS 10 10.6.8 product # is CF a 145.  When I send a fax, it goes through, but then I get a 'call' short message and then I get a message 'connection' that don't die out.  If I hit Cancel, and then 'Cancel' message comes on but won't turn off.  I have a Panasonic 5.8 GHz Digital expandable wireless answering machine and 5 handsets that are connected to the base unit.  I have not connected the base unit to the printer.  That I should?  Help, please.  It's a 2 line phone system, but I'm now using only one line.

  Hey Lakewoman,

  I understand that you have a problem with sending a fax from HP LaserJet 200 Color MFP M276nw.

  Unplug the phone devices that you have plugged into the phone jack.
  Connect one end of the telephone cord provided in the box with the printer on line 1 port at the back of the printer.
  Make sure that you connect 1 end to the telephone outlet and other online 1 on printer
  Use only the telephone cable provided with the printer

  This document will help help.

  http://support.HP.com/us-en/document/c03363598

  Please do not hesitate to contact me if you have any other questions

  Thank you