HP Media Center PC 873n system recovery problems

Hello! I ask this question for a friend, so bear with me. He is running a HP Media Center PC 873n and is having a few problems with the recovery of the system (for the recovery computer factory settings).  He tells me that he is unable to start his computer.  When he presses F10 to start to begin the recovery process, he immediately asked to insert as a disk, which he has never had to do in the past.  Is there anything my friend can do to get through there and continue on the recovery of the system?  Or the explanations at all?

Thank you guys.  He really needs some help here.

The hard drive may be bad, or the recovery partition corrupted. Usually, if HP Recovery Manager cannot access the files on the partition recovery it will ask for the discs. It burns its set of recovery disks? If so he can try to start with them if they fail it will probably need a new hard drive.

Tags: HP Desktops

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