HP Network Communicator causes blocking IE

Since the installation of an HP Envy D411c, an additional service, HP Network Communicator causes Internet Explorer to hang up, (i.e. does not connect to the Internet) after a period of inactivity.  The ony then plug on the Internet is to terminate the HP Network Communicator service via the Task Manager > processes tab which then interrupts envy of connectivity of the printer (or restarts the computer).

An important note he shat funcionality everything all the other wireless capable wireless enabled deivices (i.e. smartphone, Tablet PC, laptop) as well as another printer (HP Photosmart D7460) is still intact (with or without network Communicator) as that seems to exclude router related issues.

What could be the cause of the interruption and is there a resolution?

OS: Windows XP SP3 32-bit

IE: v8.0.6001.18702

Other printers: HP LaserJet 1220se, HP Photosmart D7460

Hi elcedar,

This problem occurs on a computer running Windows XP with driver HP (23 to 24.6 version) installed. Here are the steps to resolve this problem:

First step: change ink setting alerts

1. double-click on the icon of the product HP on the desktop or click Start, click programs principally made, click HP and then click your HP product.
2. in respect of Shopping resources, click estimated ink levels.
3. click on the Advanced Settings tab.
4. click on the box only show me ink alerts when I print, and then click Save near the change.
5 restart the computer. It is important that you restart the computer to solve the problem.

Second step: disable the computer analysis

1. click on Actions of Scanner and then click on manage the scan to the computer.
2. click the button disable.
3. Click to remove the check mark next to automatically start the Scan of the computer when I connect to Windows.
4. click on close to save the settings.

NOTE: to scan from the HP software or from the control panel of the product, reverse the previous steps to temporarily activate the analysis to the setting of the computer. After scanning, clear the new parameter.

http://goo.GL/fJ0u7

Tags: HP Printers

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