HP Office Jet Pro 8600: Hp Office Jet Pro 8600 disconnects when I stopped

I just replaced my old laptop (Sony Vaio, Windows 7 64 bit) with a Lenovo Y 70 (8.1 to Windows 64-bit) and the printer goes offline when I shut down the computer.  EVERYTHING IS THE SAME except for the computers and the operating system.  Thus, we should not need to discuss cords, close the printer, etc.  He has worked with my Vaio (apart from the fact that when it loads, she wants to be in the first position of the ip address the router is rebooted), which was not a problem with my 8500, but it is with the 8600.  It continues to operate correctly with the Vaio.  In order to make it work with the Lenovo, I remove the printer and reinstall it which is a pain.  Something does not directly in the driver or settings.  Can you please help?  Thank you.

Hey @dlzimmie,

Welcome to the Forums of HP Support!

I understand that you are having problems offline when printing from your computer Windows 8.1 to your HP Officejet Pro 8600 e-all-in-one printer. I would like to help you to solve this problem today.

Now, Microsoft has recently released a fix for printing issues in Windows 8 and 8.1 Windows operating systems. They released the hotfix Microsoft identifies "Printer offline" and "Partial Printing' issues as a problem within their most recent operating system. Therefore, when first troubleshooting I have to click here to download and install the fix. "Once the Web site opens click the button for 'available hotfix download". Please follow the prompts on the screen to install the hotfix.

Once the patch has been installed successfully please test print to see if the printer offline problem has been resolved.

Please reply to this message with the result of your troubleshooting. Good luck!

Tags: HP Printers

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