HP Officejet 4500 Wireless - cannot print

My HP Officejet 4500 will not print on my Windows 7. I tried to use the wireless feature, but it does not print, and when I connect the computer with the USB cable, it still does not print. I tried to restart the printer and the computer several times, and the only documents that will print come from Microscoft Word 2013. I'm constantly trying to print from Web sites online or in PDF format, but the status of these printers, error in reading or in progress.  My printer was working fine until my USB cable broke, but I replaced it and it still doesn't work properly. Is there something wrong my computer? Also, I have constantly removed my printer on my list of devices (Control Panel) and adding it again, but it still does not work properly.

Thank you very much for your help!

Hi Sammy_x3,

It's a lot of time to install.

I would recommend to cancel the installation and install the software HP Officejet full feature and driver.

Please let me know how it goes.

Tags: HP Printers

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