HP Officejet 4630 does not connect to internet

I have a HP Officejet 4630 using a NETGEAR router.  All my devices on the network can see the printer and print to it.  When trying to get the printer contact HP via the internet, the screen of my printer comes with connection... and he's here.  When I enter the IP of your laptop and you select Web Services, I get the message

Web Services

Hey Egan,

Thank you for the update.  I appreciate it.

I've included screenshots of the process for your 4630 Officejet set an IP address manual and manual DNS servers.   Please start by disabling IPv6. The screenshots are to set the manual ip address for IPv4.

  1. Please enter the IP address of the printer in the address bar of your browser.

  2. Click on the network tab.  Please click on 'Network' in the menu on the left side.

  3. Please click on ' network (IP) address "in the menu on the left side.

  4. Please click the radial button next to "Manuel IP" then click on the button 'Suggest a manual IP Address'.  IP address manual, manual subnet mask and the Default Gateway manual must complete for you.  Please click the radial "manual DNS Server."  Please enter for the manual preferred DNS Server 8.8.8.8 and 8.8.4.4 for the Alternate DNS Server Manual.

  5. After entering the information please click 'apply '.

  6. You should now have a screen indicating the changes made have been updated successfully.

  7. You should be able to activate the web services now.

Tags: HP Printers

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