HP Officejet 6500 a: Printerhead is stuck in right position

Similar Questions

• OfficeJet 6500 e709: printer carriage stuck far right - no. paper jams

  Hello community,

  Recently my carriage of the printer on my HP Officejet 6500 E709n simply ceased to pass on the right side. I turn on my printer and he came with a message of paper jam.

  I checked and traveled all Paper Jam troubleshooting steps and the steps to move the printer, nothing helps.   said videos and done all suggested steop nothing helps.

  The last thing I printed has 3 addresses on envelopes. I have placed all three envelopes in the tray at the top of a stack of paper that was already there. The first envelope print, while the second has picked up two envelopes - but printed on the top - except, I noticed the corner of the return address, although entirely in tact, had a small spot of ink. I replaced the third envelope and it printed fine.

  Please, can someone help me solve this problem?

  @JohnnyBones, welcome to the forums!

  I read your post about the question of jam of transport that you are facing with the Officejet 6500 Wireless printer. I understand that you have already tried the recommended troubleshooting guides, I posted below, does not.

  The following suggestion I have would be to ask to HP directly to see about having the printer repaired or replaced. If the issue was fixable, the troubleshooting steps should have helped!

  1. One "original jam: clear jam and press OK"message for HP Officejet and Photosmart all-in-One Series Printer.
  2. "A 'carriage jam' or ' 0X610000F6" message for HP Officejet 6500 (E709a) and 6500 wireless (E709n and E709q) all-in-One printers

  Join our technical support to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  If you like my answer to your concern today, click on the thumb to the top below!

  Best wishes!

• Support for HP Officejet 6500 is stuck to the right

  My HP Officejet 6500 cartridge cradle is stuck to the right and won't spend. It also reports a paper jam, although there is no jam. I use Windows 7.

  I tried the tips in the videos of support, but it does not help.

  Please notify.

  Hello Kristen,

  Sorry for the late response - I see your message until now.

  I hope that you have already found a solution now, but in case you haven't:

  As I remember, I just searched the Web for HP authorized service providers.

  In my country (Israel), there were only 2, so it was not difficult to choose :-) and then I just called them.

  Moreover, in my case the repair cost about half the price of a new printer, a newer model, which comes with ink cartridges and arrives at your House. Because I needed the printer of emergency for commercial purposes, I chose to fix the damaged, but if I didn't need it right now, I would probably chose to order a new, rather to bother with going to the service provider with the printer, and then goes again to pick up the printer fixed.

  Hope that helps.

  Roy

• Jobs FRUSTRATED stuck in the queue on Officejet 6500 with IP printing

  

  I'm especially frustrated because I just typed in many details, and when I click on "Preview" my text disappeared. Thank you, HP!

  Like others, I have an Officejet 6500 E709n. Print a test page, the diagnosis, the HP printer utility page, I cannot print any document. "They simply wander in the queue with the message host ' 192.168.2.6 network ' is busy. retrying in 10 seconds... forever. Yes, I tried to delete and add the printer again and he gets found very well.

  I can print with USB.

  I can print with Hello (but which is slow, so I turned off)

  It's okay if my OS X 10.5.8 laptop is connected wirelessly or through ethernet.

  The printer is connected to the router Wireless Ethernet. At the present time, my mac is connected to the same router by ethernet. I just started the HP printer utility and printed page setup very well, showing the ink levels.

  I'm guessing that it is a problem of intellectual property, and that the HP printer utility uses a different protocol to connect to the printer. Yes?

  Fine, I can print from Windows 7 computer that is connected by ethernet on the same network. IP addresses are correctly reserved.

  Please, someone help. I have a forthcoming major surgery and won't be able to walk upstairs to the office, so I really want to be able to print wireless from below. I bet once wired print jobs, the wirelss go, too.

  Well well, thanks to the kind soul who wrote this:

  http://h30434.www3.HP.com/T5/Mac-printing-and-scanning/duplex-printing-with-HP-OfficeJet-6500-wireless/m-p/129735#M3716

  (useful text cited below)

  You can also modify an existing printer driver:

  (1) system preferences > Print & Fax

  2) click your printer

  3) click on the Options button & supplies

  4) click on the driver tab at the top

  (5) in 'print using... '. "drop-down, choose Select printer software...

  (6) locate HP OfficeJet Pro L7700 in the list

  I followed the instructions to turn my printer OfficeJet OfficeJet Pro L7700 6500n driver. Let the JetDirect Protocol.

  Now I can print when connected to the Ether - and I can print duplex. AND I can print wireless.

  To sum up: If your print jobs stuck in the queue to print on a HP OfficeJet 6500n, but you can ping the printer or you connect via the HP printer utility, the following workaround solution:

  Change the IP to JetDirect Protocol

  Change the 6500n to OfficeJet Pro L7700 OfficeJet printer driver.

  SOLVED.

• My officejet 6500 710 a will not be printed "printer e-mail address." Still stuck in the phase of 'connection '.

  My officejet 6500 710 a will not be printed "printer e-mail address." Still stuck in the phase of 'connection '.

  HP Pavilion D7, Windows 7, all parameters are good, network connected, all permit

  Hi ashkin1975,

  Please disconnect the power from the back of the printer for 30 seconds.  Plug in and turn on.

  From the front of the printer: configuration > network > network by default.  Now, in the same network menu, run the Wireless Setup Wizard.

• OfficeJet 6500: I printed a PDF very well. tried to print a second, but he's stuck.

  HP officejet 6500 E710n-z had no set of problems.  I have printed faxes, copied docs, printed Web page, print pdf document. Then tried to print a second pdf doc and the printer is locked - wouldn't print the document. I checked the Windows Control Panel, printers, and devices and I've seen two docs pdf waiting to print. I could delete the other, but not the first. It will not remove. I tried to delete the print job with no luck.  What should do?

  Hello

  The steps below will help to remove the print spooler. His writings for Vista but should work on WIndows 7 as well with a few names being different.

  1. click on start, go to control panel and then go to the printers.
  2. double-click on the icon of your printer.
  3. in the new screen click on the printer from Word in the upper left corner in game a check mark with 'use printer offline '.
  4. disconnect the device from the computer.
  5. click on the printer of new word in the upper left corner and choose "cancel all the print. Expect that to happen.
  6. If it does not, restart your computer and check if the printjob is finished now. If it happens to skip step 6.
  7. If the printjob disappeared reconnect your printer and click printer again in the upper left corner and remove the check mark with 'use printer offline '.
  8. try to print.

• HP Officejet 6500 a more impossible to connect to the server

  My HP Officejet 6500 a more printer was connected to my wireless network and was attached to the ePrint service; and I had an email address to send prints to my printer. But today, when I go to the ePrint, it shows that my printer is NOT connected to the SERVER!

  He invites me to go to the Setup menu option / Services Web Setup / email address Panel on the printer display. And, when I do that, it shows me: "you can connect the printer to the itenrnet through a proxy server and touch the ENTER PROXY button! I do not know what Proxy Server, he is asked? And when I get soemthing, it then asks a PORT number! Still, I don't know what is the Port! My printer is still connected to my home wireless network.

  Then I went back to HP ePrintCenter page and REMOVED my printer and then tried to ADD a printer, but, now, he asks me to "enter the printing Code.

  When I tried to enter the print code I had on the file, it says that the code was not valid; the codes are ONLY good for 24 hours, and I have to get a new printing code to return to the configuration of the printer menu steps described above!

  Looks like I'm stuck in a vicious circle.

  I would appreciate your help. Thank you.

  To correct the unable to connect to a web server error. I'd start by power cycling the router and the printer. If still we get the error that I will then try to put a static DNS server built-in web printer (EWS).

  To power cycle the router:

  1. unplug the router (most do not have a power button) and then put
  the printer off using the power button
  2. wait 30 seconds
  3 plug in the router, wait until it is completely upward and the operation.
  4 turn on printer
  5. after the printer is completely top and operational reattempt to connect to web services

  If after that, you still get the error message, I had put the static DNS. To do this:
  1 get the IP address of the printer, and then make a browser (IE, Chrome, any browser you want) and enter
  IP address of the printer in the address bar. This will bring up the SEWS
  2. search for the network titled tab and click on it
  3. then click on IPv4 in the left column, wired / wireless depend on the connection, if connected by Ethernet
  Choose wired, wireless select wireless
  4. when loading this page watch the second part entitled 'Configuration of the DNS addresses' change this radio
  Manual button and change the DNS preferred manual to 8.8.8.8 and manual to auxiliary DNS
  8.8.4.4 and then click on apply.
  5. pay particular attention the following screen which appears this message usually is a way to undo changes only
  made by clicking on the OK"" button. Avoid this by clicking another tab
  or just leave it until you close it.
  6 turn the printer of the cycle and then turn it back on
  7. once the printer is back on and retry operation, activate web
  services and reprint information page so that you can get a new code and add your printer back to ePrint Center. You will need to create a new e-mail address for the printer.

• OfficeJet 6500 stopped 709n of print, print e-mail messages but does not print silkscreen.

  I deleted and reinstalled the driver software, I run WIN7, but drive is not compatible. I have reset my wireless connection and all the test gives a good result. When I try printing an element, as a recipe that has a print button, printing is no beep, no impression is given. I have this printer for some time and it was working fine until, mysteriously, it stopped and gave to this problem. Nothing will in the queue, at the same time things went in the queue but never printed. Help, please!

  Hi CaptainSteve,

  I'm sorry to hear that you have problems with your Officejet 6500 E709n.

  I have included a link to the driver Windows 7 given that you indicated that your CD is not the driver for Windows 7. HP has a wizard called printer install wizard for Windows 7 and Windows 8.  It will search for the best driver for your printer and your computer, and you went through to install the appropriate driver.

  I have also included a document on what measures to take when print jobs are stuck in the queue in case of problems. HP also has a utility shooting known as the printing and scanning doctor.  It is a diagnostic tool and solves many problems of printing, scanning and connectivity.

  Driver and HP Officejet Full Feature software

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-77752-2&CC=US&DLC=en&LC=en&os=4063&Product=3795406&sw_lang=

  You have problems to find your Windows 7 or Windows 8 print driver? Try the HP printer installation wizard

  http://support.HP.com/us-en/document/c02691615

  Unable to print? Print jobs are stuck in the print queue

  http://support.HP.com/us-en/document/c02205477

  Try printing HP and Scan Doctor for Windows

  http://support.HP.com/us-en/document/c03275041

• HP officejet 6500 has more: press the button doesn't work is not on the right side

  Hi I tried to turn on my printer and it is stuck on maintenance mode and will not work my right from the touch pad is there a replacement for the touchpad or a way around the mainenance mode?

  Hello @jgrier1,

  Welcome to the forums of HP.

  I understand that your printer is stuck on maintenance mode and the touchpad is not responding.

  I would like to help.

  I'm sorry, but the display on the Officejet 6500 has more, is not a replaceable part by the user.

  Try to go through the document next to the touch screen.

  It also can you go beyond the question of maintenance mode.

  The touch screen is unresponsive

• OfficeJet 6500 a Plus: Paper Jam on Officejet 6500 has more ADF

  I analysis an article of newspaper & stuck to the ADF.  I tried to shoot, but half of it is still in the tray and I can't find a way to move it.

  Hello @MaryRuth144,

  Welcome to the Forums of HP Support!

  I would like to help you to solve the problem of paper jam that you are having with the document feeder on your HP Officejet 6500 a Plus e-All-in-One Printer today. I understand that a newspaper article that you scanned is still stuck in the paper feed mechanism. At this point, I would like you to follow the steps below to remove the paper without any damage to the machine.

  1 remove all paper drop the document feeder

  2. lift the document feeder cover

  

  3. pull any paper stuck on the reels

  4. close the document feeder cover

  5. lift the scanner cover

  

  6. lift the document feeder mechanism

  

  7. checked for any paper stuck in the paper feed mechanism. Check both entry and exit of the feeder for any paper stuck or torn.

  

  8 lower the document feeder mechanism

  9. close document feeder cover and then close the scanner cover.

  10. If it is not "Paper jam" message appears on your printer, please try a blank copy of the 1 page to check if your document feeder always advance the paper correctly.

  -Source

  To avoid paper jams in the future:

  • Support up to 35 sheets in the tray
  • Paper weight (16 to 20 pounds bond paper) from 60 to 75 g/m is supported
  • Supported paper formats: letter, letter without borders, Legal, A4, custom size of scale in 5 to 8.5 and 9.5 to 12 in long
  • Don't use paper that has clips or Staples
  • Don't use paper that is folded, torn, dusty, damp, wrinkled, curpled or paper not based dish
  • Don't use paper that is too thin, too thick or too bright

  Please reply to this message with the result of your troubleshooting. Good luck!

• OfficeJet 6500 has more all - all-in-one makes weird noises like strings for guitar was extirpated

  Operating system is Windows 7.  Bought 2 years ago.  Worked fine until about 2 months ago, when he started to make loud noises.  Will print still, she began to stop in the middle of print intermittently job.  DIY online resources say that it needs to be cleaned.  I hesitate to try to do this without instructions or other suggestions from HP or a member of the community who has solved this same problem.  Cannot find any printer repair shop that will serve an inkjet.   Any ideas?

  Hello my shadow,

  Welcome to the HP Forums! I understand your Officejet 6500 a fact of loud noises. Please follow these steps to try to solve your problem:

  Now, determine the noise is coming from can be difficult, and it could also be a number of reasons why.

  Make sure that the printer is connected to a live wall, not a surge protector. This step is required because it will check if you have the same problem.

  Sometimes paper stuck in the printer can make these noises or to transport back and forth.

  This document here, HP is the right section to double check there is no paper in the printer.

  Try to clean the rollers of paper of this HP document on The Noise is produced when you print.

  I would like to know how your progress.

• OfficeJet 6500 Wireless problem

  Using Snow Leopard and Officejet 6500. Bought this printer a few days before the upgrade and I am dead sure that before I upgraded to SL, was able to use the wi - fi and wireless printer simultaneously.

  However, after upgrading the printer displays separately as "hpsetup" in menu wifi to the bottom of the list and all it is necessary to print or scan, it must be manually, select hpsetup, expect that it connect to the printer and then perform the required functions. Of course, at the same time it disconnects from the internet.

  It's really annoying. HP Guys tell me that even with Leopard, the two could not be connected at the same time but I think that its got more to do with the fact that, HP has not been able to get a snow leopard updated the driver out. The driver that just came out is simply not doing the trick.

  Wanted to know if everyone shares the same view and the problem? From now on, really regretting buying this expensive new printer. The only reason to buy was the wireless capability and now that is causing a nuisance. Wish I had stuck with the wired stuff, at least I could make my two functions simultaneously. I know that I can do in this one too, but now my setup is such that I can't wire the laptop to the printer.

  You probably had the printer connected to your wi - fi before Snow Leopard.  Your computer's wireless card will not support multiple attachments.

  So, I would say that put your printer on your wireless network.  The best way to do this is on the front of the printer:

  1. network configuration > restore default network values

  2 Network Setup > Setup Wizard wireless (have your SSID and ready to enter password)

  Now, if you have the software of HP on your Mac before snow leopard, let's get rid of it:

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt, as well as Apple and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled, this is why we do not run this thing all the time)
  Click on continue and let it finish.

  Now run a software update.

  Then, remove and reinstall the printer in System Preferences, Print & Fax.

  You do not have the software now since Snow Leopard as well print & scan drivers built-in. scan from Preview apps or Image Capture. Scan from the front panel of the printer does not work yet.

• Cannot use the installer for Officejet 6500 all-in-one because of the resolution of the screen

  Hello

  I thought I could install my new Officejet 6500 as a printer network during the weekend, but apparently, HP had a different opinion...

  I use a netbook for my work as I travel a lot. Unfortunately, the screen resolution max available for these computers to wide screen is "limited" to 1024 x 576, which is less than the minimum required by the installation software (800 x 600), so I can't just install drivers and software. I tried to download the drivers from the HP support site, but ran into the same problem again.

  I'd appreciate any help I don't have a desktop or a laptop with a ratio of the 'normal' view and I'm stuck with a machine that is "useless"...

  Thanks a lot in advance!

  Yes. When you get to the window system requirements check, click the button cancel while now the keys Ctrl + Shift. It will bypass the sys. Req. check and continue with the installation. You may need to do this several times for the installation to continue.

• HP Officejet 6500 E709a series works only on some machines not shared.

  In my house, I have a "central" computer that I have attached the printer HP Officejet 6500 E709a Series.  It is Windows Vista.  I have 5 other computers in the House running different versions of Windows 7 (Home Premium or Ultimate) and they connect to the server via WiFi.

  The server can print pages to test very well.  Three of the five connect and print correctly.  But the other two - which, of course, are the two who absolutely * must * be able to print - unable to connect.  Different Assistants say they connect, but when I try to print a Test Page, it fails.

  I think it has something to do with the printer drivers installed on the network computers, but I can't find a way to remove these drivers, and then try again.  So, when I remove the printing device, and then add the computer just re-active again, the old drivers after.

  How can I remove the drivers for a fresh install (theoretically)?

  Don't forget... the printer works fine on the computer, to which it is attached.  Tellling so get the installation disc, etc., is the opposite of the useful.

  Thank you

  -Damian

  Thanks for the reply.  It really helped, but it was nice to have an answer.  =*)

  What I finally was this:

  1: I opened the Panel and went to printers.

  2: I removed the printer I tried to install.

  3: I clicked once on another printer.

  4: at the top, near the menu bar are a few other links.  I clicked on the print server properties

  5: a new window will appear.  I click on the tab drivers.

  6: here, I deleted the drivers of the old printer and the drivers for the new printer I tried to install.

  7: some of them wouldn't uninstall.  So I shrugged my shoulders and who agreed.

  8: I saved the changes, and then completely shut down my computer.

  9: I turned on my computer.

  10: I went to this area and checked again.  I tried again to remove the things that he wouldn't let me delete before.  A couple of times it worked.  (If so, I did the closing down / restart the process again).

  11: now, I went back to the Panel and printers.

  12: I clicked on the button Add a new printer.

  13: I followed the steps.

  14: this time, the correct drivers installed and the thing that worked!

  I hope that would help others who get stuck.

  -Damian

• need to find software to download HP Officejet 6500 more e-All-in-One-E710n-z a

  HP does not print. called apple support and deleted driver. now I'm unable to find the driver to download on iMac there.

  HP Officejet 6500 more e-All-in-One-E710n-z a

  Help, please

  Thanks marianne

  You need to access the support Web site HP and search for a driver for your printer, then download it from here.