OfficeJet 6500: I printed a PDF very well. tried to print a second, but he's stuck.

HP officejet 6500 E710n-z had no set of problems.  I have printed faxes, copied docs, printed Web page, print pdf document. Then tried to print a second pdf doc and the printer is locked - wouldn't print the document. I checked the Windows Control Panel, printers, and devices and I've seen two docs pdf waiting to print. I could delete the other, but not the first. It will not remove. I tried to delete the print job with no luck.  What should do?

Hello

The steps below will help to remove the print spooler. His writings for Vista but should work on WIndows 7 as well with a few names being different.

1. click on start, go to control panel and then go to the printers.
2. double-click on the icon of your printer.
3. in the new screen click on the printer from Word in the upper left corner in game a check mark with 'use printer offline '.
4. disconnect the device from the computer.
5. click on the printer of new word in the upper left corner and choose "cancel all the print. Expect that to happen.
6. If it does not, restart your computer and check if the printjob is finished now. If it happens to skip step 6.
7. If the printjob disappeared reconnect your printer and click printer again in the upper left corner and remove the check mark with 'use printer offline '.
8. try to print.

Tags: HP Printers

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