OfficeJet 6500 e709: printer carriage stuck far right - no. paper jams

Similar Questions

• HP Officejet 6500 a: Printerhead is stuck in right position

  This morning, my printer gave the message of 0x61011bea (paperjam);  After having checked the entire machine I got no paper in the printer. The only thing I can not check it if there is no paper left in the printerhead for the printerhead is stuck in its starting position. Even after using considerable force, it won't move in a central position. Even after resetting the printer and cut power, it will not move.

  Can anyone give me some suggestions how to slice? Because the printer is already 4 years in use, I won't let it be repaired because of the costs.

  yours scincerely,

  B.

  Hi @Bouke,

  Welcome to the Forums of HP Support!

  I see you're transport is stuck in the right position on your HP Officejet 6500 a printer. I will definitely do my best to help you.

  What you describe, it seems that the transport is not mobile correctly, this guide will help you determine if you have a hardware problem.

  "I would like to try the steps in this guide, 'traffic Jam' or ' 0X610000F6" message for HP Officejet 6500 a e-all-in-One Printer Series.

  NOTE: If the printer does not print not a test page, there is a problem with the printer hardware. Continue to the next solution.

   

• OfficeJet 6500 e709: prints w / scale on the left margin and does not print right side of the page

  Prints with a wide margin and does not print the last 2 "or 3" on the right side of the page. This occurs even when the value of the left margin to little or none.

  HP trouble shoot said there is nothing wrong and test page prints fine.  Then back to the problem so try to print.

  HI @philg2,

  I see your thoughts produce a wide margin left and right of the page is cut off. What program are you printing from, and this occurs when you print from all programs or just a particular program?

  I see your post that this is not happening when you print a test page, so I think the problem is somehow related to the driver or program that you use. Let's start with the HP print and Scan Doctor is a free utility (tool) that allows to quickly resolve problems printing, scanning and connectivity, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  Thanks, I look forward to hearing back on your part.

• OfficeJet 6500 - the cartridge cradle cannot not move/no paper jam

  Hello!

  The screen keeps stating that there is a paper jam and there is no. In addition, the transport is moved all the way to the right. I tried to manually move, but it didn't budge. He's trying to move, but can't. I followed all the troubleshooting without a bit of luck. Help!

  Hi Kauilani,

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• can I use hp officejet 6500 e709 for vistat installation disc to install the printer on a windows7 system

  Can I use a vista for my hp officejet 6500 e709 installation disc to install the printer on a PC windows7

  rhagerty1 wrote:
  

  Can I use a vista for my hp officejet 6500 e709 installation disc to install the printer on a PC windows7

  Hello

  Normally should be ok (as mentioned by Microsoft), but you can go to this website to download the driver & application for your printer under Windows 7.

  Kind regards.

• I want to be able to print to my HP Officejet 6500 E709 since my Ipad Air Wireless - I can do?

  I have the HP Officejet 6500 E709 above wireless and a HP G70-460US Notebook PC running on my wireless network.  I would like to print to this printer from my Ipad Air through the wireless network.  I have loaded the HPePrint app on my Ipad and the Ipad sees the printer but when I try to print to this I get the message "no printer found.  I can get it to work or printer is too old?

  Yes. This printer does support AirPrint.

• "I have a hp officejet 6500 e709 - black ink does not print." I have replaced the ink cartridge...

  "I have a HP Officejet 6500 E709 - black ink does not print." I have replaced the ink cartridge... clean the print heads and contacts... and nothing seems to work. All other colours print fine. HELP ME PLEASE.

  Before you buy a new set of PHA, you could try following the instructions on this post for a more aggressive cleaning Interior http://h30434.www3.hp.com/t5/Other-Printing-Questions/Photosmart-Premium-c309a-Black-prints-out-green-on-photo-paper/m-p/449245/highlight/true#M28673

  Try this first and post back to tell how you got.

• HOW TO OBTAIN THE DEVICE DRIVER FOR "HP OFFICEJET 6500 E709 SERIES PRINTER?

  MY COMPUTER WOULD LIKE TO ADVISE THAT MY PRINTER DOESN'T HAVE THE INSTALLED DEVICE DRIVER?   PHYLLIS MASON

  Hello

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Try printing HP and Scan Doctor for Windows
  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03286146

  Good luck, you need to update or reinstall the latest driver.

  HP OfficeJet 6500 E709 - drivers<-- select="" model="" and="" then="" you="">
  Windows
  http://WWW8.HP.com/us/en/support-search.HTML?tab=1#/qryterm=OfficeJet%206500%20E709&search_searchtype=s-002

  HP 6500 E709 - Support & Troubleshooting
  http://WWW8.HP.com/us/en/support-search.HTML?tab=2#/qryterm=OfficeJet%206500%20E709&search_searchtype=s-001

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Solve printer problems (Windows 7)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Open the printer (Windows 7) Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• OfficeJet 6500 E709 spooler goes down

  Hello

  I use the OfficeJet 6500 E709 in a VDI environment, you use the driver full features. The printer works fine on the host (Windows 7 x 64) PC, but crashes the spooler try to print from a VDI session. I contacted the seller, but they said that there is a problem with the printer driver. I captured the spooler dumps and found the following information.

  

  I tried the full functionality, basic and professional drivers IT. is there another model printer driver that I can try to use that can solve the problem with this printer in my VDI environment?

  Thank you.

  Hello-

  I think you should try the "Deskjet 990c: driver

  To use a different print driver for printers HP with Windows 7:
  1. click on the start menu.
  2 click devices and printers.
  3. right click on your printer.
  4. Select printer properties.
  5. click on the Advanced tab.
  6. click on new driver.
  7. click on next.

  Click on "Windows Update" (may take a few minutes lo load)
  8. Select HP in the first list.
  9. use the Deskjet 990c printer driver.
  10. click Next.
  11. click on finish.
  12. click on apply.
  13. click OK to close the window.

  Now, try to print.

• OfficeJet 6500 a print is more black

  It seems that I too was victim of the issue of "change the cartridge and cannot print.
  
  I changed the black cartridge, cleaned the heads several times and nothing.
  Print many pages of test - color... Black work does not work.
  
  I confirmed that the cartridge is properly ventilated.  I even checked to see if the filter to print screen

  head was clean (it was).   I don't really want to order a new printhead, if this isn't the issue and I don't want to

  to run out and buy a new printer.

  Worked perfectly to what I lack of ink this morning... help!

  Hi @crash218,

  Welcome to the HP Forums!

  I see that your HP Officejet 6500 a print is darker. I'm sorry to hear that, but happy to help!

  Please consult this guide, the printer prints blank Page or does not print black or color ink for the HP Officejet 6500 is e-all-in-One Printer Series.

  If this does not resolve the problem, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  I hope this helps!

• My Officejet 6500 E709a printer won't scan, it says "no opt. NUM.

  My Officejet 6500 E709a printer won't scan, it says "no opt. NUM.   I am trying to reinstall it but it says that the operating system is not correct. What to do?

  Hello

  Windows forums - Hardware & drivers-French / English

  http://answers.Microsoft.com/fr-FR/Windows/Forum/Hardware?tab=all&TM=1360356493819

  Don

• MY HP OFFICEJET 6500 has PRINTS IN COLOR WHEN I SELECT BLACK &amp; WHITE

  MY HP OFFICEJET 6500 ONLY PRINTS IN COLOR A. I USE CHROME BROWSER & WHEN I HIT CTRL-P WINDOWS PRINTING HAPPENS & I SELECT "PRINT IN BLACK & WHITE". PAGE SE SO COLORLESS TURNS, I CAN PRESS THE IMPRESSION OF CHROME, BUT MY PRINT PRINTER IS IN COLOR. HOW CAN IT BE CORRECTED SO THAT I HAVE THE ABILITY TO PRINT IN B & W.

  Hi AZGUY47,

  I'm happy that has managed to solve the problem for you, most of the time. Individual programs sometimes do not hold settings, if it is not set in the driver itself. If you have time, you can certainly try to check the updates of Chrome or uninstall/reinstall Chrome as well.

  If you feel that my previous post was a solution, would you be able to mark as one acceptable Solution to others with the same question can more easily find this post?

  Hope this helps, have a great weekend!

• OfficeJet 6500 only prints the top of the page

  Have a problem with getting my Officejet 6500 to print the entire page.  Top of the body impression seems to be running on the top of the page, as if the paper was not inserted enough away early in the cycle of printing.  Became "paper mismatch" error message briefly, but that does not appear now.  To check the installation of the printer for proper paper size (8.5 "x 11").  Was printing normally until recently.  Uninstalled and reinstalled HP web page software.  Any suggestions?

  Problem seems to be resolved!

  The printing Assembly that fits into the back of the unit was not completely seated.  There is no warning generated unit that the Assembly was not in place, just erratic behavior and various messages like "out of paper" and jamming of paper.  I recommend that if you are having similar problems, that you check carefully that the back print Assembly is properly inserted into the machine.

  Kind regards

  sciencediver

• OfficeJet 6500 has printed a full page of black streaks when copying

  My HP Officejet 6500 a prints a black page ridged when the copy of the glass or ADF. I cleaned the glass and ADF and got the same result. I can print the docs okay, it's just when I try to copy when I have the problem.

  That's the bad news, I didn't want to hear. The warranty expired 3 months ago.  (

• OfficeJet 6500 not print pdf files.

  I had this problem for a while and really need help.  My officejet 6500 not print pdf files. It gives me just a little "beep", gushes out a piece of paper and that's it!  Prints everything else very well.  Removed and installed Adobe updated software, but that did not help.

  I found that a McAfee application has been interfering and causes the error.  Removal of this application solves the problem.