HP Officejet 6500 Paper Out status on the computer but the paper loaded and test page prints

Similar Questions

• HP2710 print jobs stuck in the queue even if test page prints

  I have a HP Photosmart 2710 all-in-one printer attached via the USB port of a laptop ASUS G73Jw running under Windows 7 64-bit. The printer worked fine with a Toshiba laptop running Windows XP 32-bit only. But now cling all the documents in the queue if thay are Word, pdf or Notepad. I tried everything I could find on the HP forums. I downloaded the last software update. I ran the diagnostics HPPDU utility. After that I ran this utility test page prints fine, but nothing else gets stuck in the queue. I obeyed different instructions to disconnect and reconnect the printer, do a reboot etc after running the diagnostic utility. I tried other 'solutions' various users have suggested, including disabling bidirectional printing, restarting the spooler service and directly without the print spooler. Nothing works.

  Given that I can print a test page I doubt that it is a mechanical problem. I suspect some sort of driver incompatibility. Because I downloaded the driver more once in frustration I think there could be pieces of drivers still present, although I can't view them with the uninstall command or the Device Manager. In fact, I can't find any file with any HP device software. Maybe it's because the driver is downloaded directly from Windows 7 when you do a Plug-and-Play.

  There are a large number of driver files under everything in the printer properties. But I don't know which driver files should be there.

  I'm about to trash this printer unless someone has an idea what to do.

  Help!

  It could cause a conflict if the printer is stuck which occupies the port because it could block all communication with anything that is not this printer.  It may be something wrong with the way that ASUS manages virtual USB drivers, but I have not heard anything.  You might try to give them a call if you're really curious, just to see if they know anything.

• What is the USE for a TEST PAGE/printer status REPORT

  Did you read post or forums and a tech wants to see you if you can print a test page or the printer status report?

  It is a test to make sure that a function of the printer works properly. Sometimes you can't print from your printer and everything is blocked and you think it's the printer. If you can print this test page, then most likely it will be a software problem or a connection problem.

  The information contained in a test page can diagnose a problem with the printer or to consider including information about the printer. Test pages can be printed using the print or the computer control panel.

  The page test print function prints a page with several print cartridge models and a numbered list, containing specific information about the printer.

  I hope that is useful to the community.

  Thanks for reading.

• After download, box that says 'you have chosen to open' 'gray out' after selecting the button browse and full page is frozen / crashed. PC reboot needed.

  Hi Firefox
  After I finished downloading a file, see the Mozilla download page.
  I right click on the download to open it and the box "you have chosen to open" appears in the lower right of the screen with the "radio button", already selected for "open with...
  So far, all this is perfectly normal.
  However if I click on the "Browse" button to make a choice then the title at the top of the box, closing "Cross" and the "OK" button all gone gray and are unusable.
  In addition, all the page Firefox is frozen / crashed and cannot be closed.
  I have no other option but to reboot the PC.
  I tried various suggestions I found on your forums, including the removal of cookies, disable hardware acceleration, and I uninstalled and reinstalled Firefox 12.
  I looked at your "troubleshooting information" and it does not show a graphic driver problem. However, my driver is the latest driver nVidia for my GeForce FX5200 card and it worked fine with firefox 12.

  WebGL RendererBlocked for your version of the graphics driver. Try to update your driver graphics version 257.21 or newer.
  GPU accelerated Windows0. Blocked for your version of the graphics driver. Try to update your driver graphics version 257.21 or newer.

  Here are the specs of my computer:

  MSI K8N Neo motherboard (N1996 MS-7030 VER: 1),
  an AMD Athlon (tm) 64 processor 3200 + (Socket 754)
  3 GB of RAM.
  At present, it has a NVIDIA GeForce FX 5200 graphics card.
  The system runs Windows XP Professional 32-bit with SP3 and all the drivers are up to date.

  I have used Firefox for many years and not that another browser would never use!
  I did have a problem until now. I hope you can help me.

  Kind regards
  Chris

  Follow the suggestions mentioned in the following articles:

  • What to do if you are unable to download or save files
  • Firefox crashes or does not - how to fix

  Check and tell if its working.

• OfficeJet 6500 e709: prints w / scale on the left margin and does not print right side of the page

  Prints with a wide margin and does not print the last 2 "or 3" on the right side of the page. This occurs even when the value of the left margin to little or none.

  HP trouble shoot said there is nothing wrong and test page prints fine.  Then back to the problem so try to print.

  HI @philg2,

  I see your thoughts produce a wide margin left and right of the page is cut off. What program are you printing from, and this occurs when you print from all programs or just a particular program?

  I see your post that this is not happening when you print a test page, so I think the problem is somehow related to the driver or program that you use. Let's start with the HP print and Scan Doctor is a free utility (tool) that allows to quickly resolve problems printing, scanning and connectivity, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  Thanks, I look forward to hearing back on your part.

• OfficeJet 6500 icon does not have the software to start

  I have windows 7 on a hard drive and windows 8 on the other disk.

  I downloaded the latest software and driver for printer Officejet 6500 E710n-z.

  I installed 3 times and each time everything installs successfully but when I click on incontinence on my destop, the software does not work.

  Yet, I can print to the printer and its in my printer folder.  I can scan with the scan icon, but the main icon that starts the program does not work on windows 7 or windows 8.

  The main icon gives all the choices I want to do with the printer.

  The same link has steps to perform the patch manually as well

  I work for HP!

• Will there be another windows coming out soon with the floppy drives and DVD players.

  Will there be another Windows coming out soon with the floppy drives and DVD players.

  Hello

  Disks: I don't think so. I always keep 25 floppy disks for Windows 95, should be a few thousand disks for Windows 10. Very, very, very expensive to store files and transport.

  Of DVD: would soon come out, new machines will have 10 Windows (who knows) pre-installed or downloaded. You can always find Windows 10 DVD in some countries where users will still have to use dial-up Modem.

  Hope it makes sense.

• OfficeJet 6700 test page prints, but not Word or other documents

  I reinstalled my OfficeJet 6700 for my MacBook Pro (OS 10.6) wireless printing when the printer's IP address has changed.  I used the HP installation for re disc - install the printer.  Since then, I can't print Word, pdf, documents etc.  The print job just sits in the queue with the message: "connected to the printer...". ».  I am able to send a test page, however.  I can print wireless from other computers in the House (on Windows).  Can I print using my address hpeprint.com.  Any suggestions?  Thank you!

  Well Yes, we will define an IP address (not variable) from the printer:

  We will set an IP address of the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') 250
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the gateway.
  -Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS. It's Google DNS. You can choose a different external DNS if you wish.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  Finally, restore the print system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and then beside the dropdown 'Use', select the model of the printer (not AirPrint). Wait for the 'Add' button becomes available. Until it clicks.

• I have a problem of access to the Outlook account and other pages because appears "certificate error" what's happened with these certificates?

  I have a problem of access to the Outlook account and other pages because appears "certificate error" what's happened with these certificates? Help please.

  There are two main reasons for the mistakes of certificate:

  1. Your computer's time is not set correctly.  Check your time year/month/day/hour/minute/timezone/light of day.  Right-click on the clock in your taskbar and select "set Date/time" and make sure you are ready approximately 5 minutes of real time (don't forget time zone and DST).
  2. The second reason is that Windows XP is not very good for updating root certificates.  Go to the following site:
        <>http://support.Microsoft.com/kb/931125 >
     and go down to the section:
     'Update Package root (designed for Windows XP only)'
     There is a link, you can use to download a update for your root certificates package.  Download this package and double-click it to update.

  HTH,

  JW

• When I start the system, I get the message "failed to load Launcher dll" I hit OK and the system load and seems to work.

  I am under Windows Vista Home and when I start the system, I get the message "failed to load Launcher dll" I hit OK and the system load and seems to work. I'm afraid that something is not correct, what do you recommend? The two available Service Packs have been installed.

  Discussions were merged.

  Deleted duplicate.

  Original title: failure of the Dll

  The error seems to be a common problem with Dell laptops:

  http://en.community.Dell.com/search/#q=Lanucher%20dll&sort=rating%20desc&defaultAskForumId=0&pi1680537405=1

  It seems that apoint.exe gives the error that indicates that the problem is with the Alps touchpad driver.

  Try to uninstall the Alps touchpad driver and then install the latest version available from Dell for your laptop:

  http://www.Dell.com/support/home/ca/en/cabsdt1/product-support/product/Inspiron-1545/drivers

• Can I paste the same Code of Google Analytics on the desktop, Tablet and phone pages on my site, or create a new property for each?

  Can I paste the same Code of Google Analytics on the desktop, Tablet and phone pages on my site, or create a new property for each?

  I generated the code and created the property in GA I placed the code in the HTML < head > page properties metadata of my MUSE desktop file.  I am past the same code in the same place for the page of the Tablet and phone or do we get new code?

  I'm assuming that the code is the same for all pages of the Web site as long as they are within the same domain?

  I'm trying to confirm.

  Thank you!

  Yes, you will need this same code applied to all pages you want to track. Simplest is to add to your Master Pages rather than individual pages.

• Add a button to the results of a test page in Captivate 6...

  I work in Captivate 6 and I don't seem to be able to add a button to the results of a test page.  Add a button, it is not an option.  I need to insert the Javascript code in the button to return to our learning management system.  Help, please!

  Hello

  You can insert the smart shape and use it as a button.

  After inserting the smart shape, that mark 'employment as button' in the properties.

  Thank you.

• OfficeJet 6500 a more connected to the MacBook is not found by the HP utility, although it prints

  I recently upgraded to a Photosmart C5280 All-in-one to an Officejet 6500 has more for use with my MacBook.  The installation process was much more difficult that it should have been, particularly wireless configuration stage (the input field to get the WEP code was not active).  Since the installation of the printer that I use a USB connection to print and scan - I prefer to print using a wireless connection, but this feature seems to not work, even if the onboard display indicates that the printer has connected successfully to our local wireless network.

  I installed the widget dashboard and it detects the levels ink correctly, but when I click on the button of the device to maintain on the widget the HP utility warns me that it is unable to detect the printer, even if the printer is offline, and I can print them out and scan using the USB connection.

  I am also unable to print double-sided, which is an important feature, I want to be able to use.  No double sided button "print" or the checkbox appears in the print menu with all the applications that I usually use (for example: Adobe Acrobat, MS Word, MS Excel, MS PowerPoint).

  OK, OK - progress!

  We will restore the print system:

  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• HP Officejet 6500 - E709n: power adapter for the HP Officejet 6500 - E709n wireless all-in-one printer

  I need a new power adapter for my HP Office 6500 - E709n.  Does it matter if I buy an adapter for a model E709a?  Will it work on the E709n?  The power adapter E709a looks identical in the photos.  Thank you.

  Hello

  In fact, they use the same adapter as shown:

  http://support.HP.com/au-en/document/c01636617

  Note: Make sure the 2 sections

  Models all in one HP Officejet 6500

  and

  Power specifications

  Kind regards.

• OfficeJet 6500 a: Officejet 6500 a will not recognize the network password

  I did a print wireless for years with my Officejet 6500 a and Windows 7.  I have a new computer with Windows 10 and a new router with the new network.  The printer detects the network, but he repeats to me that the password is not valid.  I used the password successfully for my phone and iPad.

  @literaturelover

  Some things to check are:

  If you have not yet done, (re) install the software feature complete for the printer:

  File name: OJ6500_E710a-f_1315 - 1.exe