HP Officejet 8625: AirPrint broken after updating the printer itself

Our printer has worked successfully with multiple devices i two Macs and a pc.

My daughter has allowed the printer install an update of last week and it no longer works via the wireless network or via AirPrint (devices does not detect the printer, cannot connect mac).

If I plug it in with the USB cable, I can print with my Mac. The system is normally with most devices using AirPrint wireless to access the printer (my Mac included; "I think he uses theough Hello AirPrint).

I have reset the printer by default, it unplugged for a while, restarted several devices. It worked fine until the HP update.

Hello @spruitts,

Welcome to the forums of HP.

I understand that you have a problem printing with your Officejet 8625 after the firmware update.

I would like to help.

You cannot print wireless, but you can print via USB. It makes me feel like the question is associated.

I would just make some network problems, deciding that something is wrong with the printers firmware.

Try to go through the following documents.

Cannot print with a Mobile Apple device using Apple Airprint for the HP Officejet Pro 8610, 8620, 8630

HP printers - printer keeps no connection Wi - Fi

If you wish, you can always call our technical support at the 800-474-6836.

If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Tags: HP Printers

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