HP OfficeJet All In One 4635: HP officejet 4635 does not print

Bought a new HP Officejet 4635 all-in-one today.  Installation is complete, do not print anything.  Run wireless on Windows 8.1.  The Test results wireless network print, says no problem found.  Unable to print from the internet, word or excel (from Office 365).  Already reinstalled printer twice.  I don't get an error message, the work appears in the queue but then disappears without printing anything.  I don't have Norton or MacAfee.  Help! I already spent all day fighting with it.

HP provides a free tool called HP Print and Scan doctor to diagnose and troubleshoot printing and scanning.

Download and run printing HP and doctor Scan quickly and automatically perform several tasks of troubleshooting.

When you click this link, HP Print and Scan Doctor is downloaded using the download of your Internet browser capabilities.

Tags: HP Printers

Similar Questions

  • OfficeJet pro 8500 all-in-one: black and yellow ink does not print. brand new

    Can I return the cartridges that do not work? Or is there another solution?

    The document here can help solve the black and yellow print not on you Officejet 8500.  Black and yellow print does not correctly, I guess the Black/Yellow Printhead, which is a part of repalceable, but I suggest you to go through all the steps in this document in order.

  • HP Envy 7640 e-all-in-one Seri: HP Envy 7640 does not print

    Printer locked up - line said that the printer's paper (not) and it was offline (no). I unplugged, restarted the computer and the printer. Followed all the basic troubleshooting tips and stupidly the suggestion to reset all printers. Big mistake, now zero printers happen when I try to add. The search option does not either. Is it my computer? I don't think so. This is a NEW printer - printer only a dozen or so articles. Help, please!

    Welcome to the HP community @ellumare,

    I read on your desire 7640 does not although you receive an "Out of Paper" error, the printer showed as 'offline' and currently cannot add printer on your Mac with 10.7.

    Here's what I would recommend. Try troubleshooting the equipment first, because if there is a problem with the unit, this will lead to software problems and troubleshooting cycle can get tedious.

    1. power reset the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

    Turn on the printer.
    With the printer, unplug the power cord at the back of the unit.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord into the wall outlet.
    Reconnect the power cord to the back of the unit.
    If the printer does not by itself, press the Power button to turn it on.

    2. try to make a copy of the front of the printer. If the work of copies successfully, go to step 3, if the copies do not work, tell me what happens when you try to make them as there is most likely a hardware problem.

    3. from your Mac:

    1. Reset the printing system
    2. Repair disk permissions
    3. Restart the Mac.
    4. Click on this link to download and install the full features and software driver: HP ENVY 7640 e-all-in-One Printer series full feature software and drivers
    5. Print from text editing and other test applications and also try to scan from HP Scan/HP Utility.

    I hope this helps, and I hope to hear the result!

    Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  • Officejet 6310 does not print in color but Mac prints a color scan

    Officejet 6310 does not print in color but Mac prints a color scan

    Awesome!

    Thank you very much.

  • HP OfficeJet 4650: HP OfficeJet 4650 does not print web pages: print from Word etc very well. Using Firefox and Windows 7

    HP OfficeJet 4650 does not print web pages: print from Word etc very well.  Using Firefox and Windows 7

    Œuvres of chrome!  Does this mean I have to give up Firefox?

    Thank you!!!

  • My HP Officejet 4500 does not print Office documents or info online.

    My HP Officejet 4500 does not print Office documents or info online. goes through the process, but, not ink. Removed and reinstalled. Same thing. Don't know how to solve this problem

    Hello

    As OEM HP is responsible for the good operation of the printer and their
    drivers provided. Check with HP support, their documentation online and
    drivers and ask in their forums.

    Try printing HP and Scan Doctor for Windows
    http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03286146

    Good luck, you need to update or reinstall the latest driver.

    HP OfficeJet 4500 Series - Drivers<- select="" your="" printer and="" then="" your="" windows="">
    http://WWW8.HP.com/us/en/support-search.HTML?tab=1#/qryterm=OfficeJet%25204500&SearchType=s-002

    HP OfficeJet 4500 - support and troubleshooting<- select="" your="">
    http://WWW8.HP.com/us/en/support-search.HTML?tab=2#/qryterm=OfficeJet%25204500&SearchType=s-001

    HP support/troubleshooting & drivers
    http://welcome.HP.com/country/us/en/support.html

    Contact HP
    http://welcome.HP.com/country/us/en/contact_us.html

    HP forums
    http://h30434.www3.HP.com/PSG/

    =============================================

    The main issue is probably the drivers, but these can help:

    Add or remove a printer
    http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

    Solve printer problems (Vista)
    http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Solve printer problems (Vista)
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    Solve printer problems (Windows 7)
    http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Open the printer (Windows 7) Troubleshooter
    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Find the manufacturer's Web site
    http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

    Find and install printer drivers in Windows 7
    http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • OfficeJet 6000: OfficeJet 6000 does not print

    Replace the ink cartridges for Officejet 6000 would not print.  It prints the words Page Windows printer to test a test page of color with a printer icon in the upper right, then at the center of page 4 with a white fill boxes; yellow fill, blue fill and a red fill.  That's all.  I touched a "print test page" and the paper comes out blank, although that normally shake it like the print head moves back.

    Hello @Pistol_shooter, greetings!

    Thank you access the Forums from HP Support for extra support! I see that you are having problems printing using the Officejet 6000. I will do my best to help you with this problem.

    I suggest you first check the empty ink to ensure it is enough ink. Then proceed to clean the print head using the software installed on your computer. Since your computer desktop, double-click the printer icon, the printer wizard / solution Center will open. Go to settings and navigate to the cleaning of the printheads.

    I found a wonderful document that gives you instructions step by step to solve this problem. Please visit: http://hp.care/2dtFaXe

    Please let me know if that solves the problem. Good luck!

    See you soon

    Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

  • OfficeJet 8600 does not print faxes

    OfficeJet Pro 8600 more.  Windows 7.  Printer receives a fax but does not print.  Go to tools Fax and select fax reprint in memory.  How can I put it all simply print faxes as they come?

    You are welcome.  In fact, I thank you for your patience with me.  This looks like a simple décor, such as Fax To PC is turned on.  How the printer is connected (USB, Ethernet or wireless)?

    Do you get a fax notifications on your computer?  I created a digital Fax folder using the digital Fax Setup Wizard and it asks if you want to automatically print incoming faxes.  I will include a picture and let me know if this configuration page looks familiar.

    -Setting up digital fax HP to save received faxes to your computer- click on this link for more information about the digital fax to PC configuration.

    The best way to know if put you it in place is to go into your basic fax settings and select HP digital fax at the bottom of this menu.  If he tells you to complete the installation, then you have not done this.

    I think that maybe it's the feature prevents printing immediately your fax.  This will work only if you have set up the printer on a wireless network.

  • HP Officejet 6700 does not print

    I have a HP Officejet 6700 connected to my desktop HP w1858.  I can't the computer to send documents to print.  The printer icon has a yellow triangle with a! Select this option.  I tried to download a driver for HP printer, but it still does not print.  Windows does not list the HP Officejet 6700 (7100 & 6500 printers are listed).  Can I use a different printer model to obtain a class driver?

    Hi @katsus98040

    Welcome to the Forums of HP's Support.    I understand that you can't print from your printer Officejet 6700.

    I assume you see the exclamation icon is in your connected HP account.  Connected HP sometimes gives a false report that there is a problem not specified with the printer. HP has been able to reproduce the error.  If there was a genuine mistake, the message would point to the problem (low on ink, paper, etc). Unspecified error message does not prevent you to use ePrint.

    If I have understood you please let me know so that we can you top and printing.

  • HP officejet J4680 does not print to web

    I have an officejet J4680 which does not print web pages, it prints everything else as of the word, but it will not print from the internet. I have the windows operating system 7. If anyone knows why it's hapenning let me know, thanks

    I'm sorry you have a problem of internet printing.

    Try to open another browser and printer. (Firefox, Google Chrome, etc.).

    Alternatively, you can try to restart the computer and see if it works later.

  • OfficeJet HP 5510 all-in-One - door locked - ink cartridge does not open.

    Windows XP Service Pak 3, HP 5510 Officejet, printer, USB connection.

    Won't let me open the ink cartridge door.  So, I can not install new ink cartridges.   It started about 3 weeks after I deleted some other software.   When I touch the door to open it, I get this flashing Error Message - "Door open, door close print cartridge."   (but door is not open, it is locked closed).   .   Printer will print documents correct, my problem is that I can't load new ink cartridges.  I could probably force and break on it to open it, but am afraid my printer does not work after that.  I love it and want to continue using it.

    Three times, on different occasions, I crossed the steps on your website to reset the printer.  They did not solve it.  I opened the back of the printer and looked for any paper jams and tips or debri.   I took can air and exploded all over where I could, but nothing came out.  I don't have a paper jam, when this started.

    Is there a code pin or something to get out, the door somewhere?

    If I force rotating door and breaks, the printer works?

    Problem started on December 14, 2010.

    Thank you

    Hello Oldlady10,

    The 5510 JO has a Center door that goes through the top on both sides. It is possible that the door warped a bit in the middle and create a barrier that will not the door opens without a lot of strength.

    Solution: Hold the door with both hands as you open the door, then take both thumbs and press down on the top of the door to repel the distorted area and then lift the pen access door.

  • HP officejet 4630: HP officejet 4630 does not print

    My printer is not printing. When I try to print now come but it dose not print. I tried to print from 2 computers and same problem. Also tried turing the printer works but the problem persists.

    Hi @MichalP,

    Thanks for joining the Forums of HP Support for a solution to your printing problem.

    I understand that you use a HP Officejet 4630 e-all-in-one printer with a computer Mac OS X 10.11 El Capitan and the printer will not print even though it now says "Printing". I would like to help with that.

    You mentioned that you tried a second computer and it did the same thing. The second computer is a Mac as well?

    I would start by doing a Reset of the power on the printer. Maybe the printer is in an error state.

    It looks like the image that you tried to load didn't download successfully so I'm not able to see what it was.

    Please let me know if the power reset helped, or if you need further assistance. If you need to return, please indicate which operating system and uses the second computer.

    In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

    Thank you!

  • OfficeJet J6450 does not print shades of gray or black

    I have an Officejet J6450 all-in-one, and I'm on Mac OS 10.5.8 on PowerPC Mac. I have some problems, and I didn't know the answers elsewhere.

    1. the printer seems to "mix" the colors of the color cartridge to create black instead of use of the balck cartridge ink black. A color XL cartridge lasts barely more than one, even if I do small specific color printing. Almost all my impression is based on text, however, I print interent pages here and there. In these cases, same black text prints "colored." How can I ensure that the printer selects the black cartridge to print in black?

    2. I need to print the slides for the school. I got the impression of the 'gifts' and select 'black and white '. Despite this, the printer tries to make black the color cartridge and I often find myself with green or red prints. Not fatal, but it totally wastes my color cartridge. I tried naming the color of the text in the slides as 'black' instead of 'automatic', but this did not help. Yet once, how can I make sure that the printer uses black?

    3. should I have an installed working color cartridge to print in black? I can't install 2 black cartridges?

    Any suggestions are welcome. I can't believe how much ink the printer consumes. What a waste - not only my money, but for the environment. Time shop for something more effective and practical. I feel bad, even a gift this eater of ink to charity.

    THANK YOU in advance!

    Thank you!! I know I have enough cheap paper, but I think the selection of paper made the rounds. At least in PowerPoint. I printed that one page, but it seems dark enough for me. I'll write again if several pages do not work.

    How can I get the B & w Web to print pages?

    In addition, no idea if I use TWO black cartridges?

  • HP Officejet 4632: Does not print what is on the preview sheet

    4632 Officejet prints is more bar codes in an Excel worksheet. One day he did and the next day it didn't it prints the formula instead. I've tried it on other printers and it works very well. Help please.

    Hey @V_C1,

    Welcome to the Forums of HP Support!

    I understand that you are having problems printing of barcodes in Excel for the e-all-in-one printer HP Officejet 4632 as only prints the formula. However, I see that you are able to print barcodes to other printers. I would like to help you today to fix this code printing barcode. There is a chance that a driver conflict or linguistic conflict impression is that occurred between bar and your printer codes. Therefore, at the beginning troubleshooting I'll have load you another driver on your HP Officejet and test printing bar codes to confirm if the issue is resolved. Can I please you follow the steps below.

    Step 1: Adding a driver replacing:

    1. Click on the Start menu
    2. Select the devices and printers
    3. In the devices and printers folder right click on your HP Officejet 4632 and left click on printer properties.
    4. Left click on the Advanced tab
    5. Left-click on new driver
    6. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
    7. Select HP as the manufacturer on the left
    8. DeskJet 6980 select the printer on the right. If Deskjet 6980 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 6980.
    9. After selecting Deskjet 6980 hit Next to complete the wizard driver new
    10. Under the printer properties window, select "Apply", but don't hit not OK
    11. Select the general tab
    12. Rename your printer in HP Officejet 4632
    13. Click OK
    14. Finally, right click on your HP Officejet 4632 one more time and click on Printing Preferences
    15. Left click on the paper/quality tab
    16. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
    17. Press apply and OK

    Step 2: Configure the Auto-Duplex feature:

    1. Click on the Start menu
    2. Select the devices and printers
    3. Right click on your HP Officejet 4632 (Deskjet 6980)
    4. Left click on printer properties
    5. Click the device settings tab
    6. Under Installation Options click on the drop down menu "unit duplex (for printing on 2 sides)" and replace the "installed".
    7. Once the settings have been adjusted click apply and OK

    Now that the other pilot has been successfully added to please try to print a barcode in Excel to confirm if the problem is resolved.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • OfficeJet 4622 does not print

    Hello, you told me that the color ink was all that if and I replaced the black ink only, so it's new and complete the printer not printing/copying because there is still a little bit of color ink to print even if the settings have been changed to print in black only... is - this exact?

    Yes, the printer needs in every color and black ink to keep the printhead in health.  If the color ink is completely exhausted it must be replaced.

    HP and other printer manufacturers have technology another printer for different needs.  For ink jet printers:

    • Some have integrated into the ink cartridges print heads.  These printers can print generally with one or more of the colors completely empty, or even with color or black cartridges (but not both) removed. The 8040 a Officejet is an example.
    • Other printers have separate replaceable printheads and inks.  An example would be the printer Officejet 8600.  In these printers print head can be replaced if they are damaged by running the printhead with colors off.  Some of these printers allow printing with a color, the other will not.  If the printer is run without ink in one or several colours, the printer may be damaged, but the user may be able to recover without having to send to the printer for the service.
    • Other printers have permanent print heads.  To run only those without little ink in all colours would risk causing damage to the print head because of clogs, air ingested in the printhead or grilled printhead resistances of shooting. The Officejet 4622 is an example of this type of printer. For printers with fixed print heads that could require the service to get the printer to print properly again when the ink is finally replaced.

    The document described here how the ink is used.  The document is written for inkjet printers HP the same principles apply to printers inkjet from other manufacturers.

Maybe you are looking for