OfficeJet HP 5510 all-in-One - door locked - ink cartridge does not open.
Windows XP Service Pak 3, HP 5510 Officejet, printer, USB connection.
Won't let me open the ink cartridge door. So, I can not install new ink cartridges. It started about 3 weeks after I deleted some other software. When I touch the door to open it, I get this flashing Error Message - "Door open, door close print cartridge." (but door is not open, it is locked closed). . Printer will print documents correct, my problem is that I can't load new ink cartridges. I could probably force and break on it to open it, but am afraid my printer does not work after that. I love it and want to continue using it.
Three times, on different occasions, I crossed the steps on your website to reset the printer. They did not solve it. I opened the back of the printer and looked for any paper jams and tips or debri. I took can air and exploded all over where I could, but nothing came out. I don't have a paper jam, when this started.
Is there a code pin or something to get out, the door somewhere?
If I force rotating door and breaks, the printer works?
Problem started on December 14, 2010.
The 5510 JO has a Center door that goes through the top on both sides. It is possible that the door warped a bit in the middle and create a barrier that will not the door opens without a lot of strength.
Solution: Hold the door with both hands as you open the door, then take both thumbs and press down on the top of the door to repel the distorted area and then lift the pen access door.
Tags: HP Printers
This problem began in late December 2015. HP Solution Center worked fine until then.
Now the printer works well, but the HP Solution Center does not open, so can not scan to computer or check ink levels. Tried to uninstall the KB3132372 update [as suggested in this forum] and then everything works.
However, the update (KB3132372) maintains the re-setup and hit the Centre of HP solutions again.
Is there something wrong with the KB update that disrupts the HP driver?
Is that what I can do through a permanent solution? (other than uninstalling KB3132372 immediately prior to scanning)
Thank you. Problem solved. I admit I was a little uncomfortable uninstall security updates - but everything is OK now.
I'm having the "HP Deskjet Ink Advantage 2515 all-in-One Printer" for more than a year now.
I was previously using Windows 7 Ultimate and there is no problem.
I did a clean install of Windows 7 SP1 Ultimate and then installed the HP software.
The printer function works perfectly.
The only problem is that the software of the Scanner itself does not open.
Measures taken to correct.
(1) uninstalled the drivers and the HP printing software. Rebooted the system and did a clean installation of the printer software and drivers who stood on the site of HP.
(2) Ran "HP print and Scan Doctor", it says "Windows (WIA) Scan Error".
Don't know what that means. Please help to guide how to correctly do the work of the Scanner Software.
Thank you best regards &,.
I see you have some analytical problems after doing a clean install of Windows 7 SP1 Ultimate. I would like to help you today.
The WIA drivers are part of the Windows operating system.
Run this made it Microsoft tool to see if it will solve this problem.
I tabled this document, just to make sure they are the same ones you had checked.
This document is to check the services of Windows Image Acquisition (WIA).
Do not take into account the title.
Proceed to Solution 3: check the Windows Image Acquisition (WIA) services.
Temporarily, run Antivirus software and try to scan the image.
If the problem persists, download and try to repair the WIA drivers. If you don't feel able to do these steps, you can contact the computer manufacturer or Microsoft to solve the error WIA.
Back up the registry first.
Please let me know the results.
My K850 printer is not printing cyan. According to the Toolbox of the K850, cartridge series cyan was 75%, and the health of the print head has been fair. The cyan cartridge was beyond its expiration date I replaced it. The new cartridge does not better than the old cartridge print. Before I spend another $40.00 + did someone has something to suggest?
Although the cleaning of the print head has helped a little, it did not help, so I bought a new cyan print head. When I installed the new print head, the printer automatically aligned to the printhead and now cyan works very well. Unfortunately, the alignment process pointed out flaws in magenta and Yellow Printhead. Now everytime that I print anything the printer goes through a continuous systematic alignment printhead to try to correct the magenta and Yellow Printhead, waste of paper and ink, until I cancel all print jobs. New cleaning of the printheads and the contacts did not help. In the end, no matter what is the status of print head in the tool box, replacing the print heads is the only solution that worked.
Printer locked up - line said that the printer's paper (not) and it was offline (no). I unplugged, restarted the computer and the printer. Followed all the basic troubleshooting tips and stupidly the suggestion to reset all printers. Big mistake, now zero printers happen when I try to add. The search option does not either. Is it my computer? I don't think so. This is a NEW printer - printer only a dozen or so articles. Help, please!
Welcome to the HP community @ellumare,
I read on your desire 7640 does not although you receive an "Out of Paper" error, the printer showed as 'offline' and currently cannot add printer on your Mac with 10.7.
Here's what I would recommend. Try troubleshooting the equipment first, because if there is a problem with the unit, this will lead to software problems and troubleshooting cycle can get tedious.
1. power reset the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.
Turn on the printer.
With the printer, unplug the power cord at the back of the unit.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord into the wall outlet.
Reconnect the power cord to the back of the unit.
If the printer does not by itself, press the Power button to turn it on.
2. try to make a copy of the front of the printer. If the work of copies successfully, go to step 3, if the copies do not work, tell me what happens when you try to make them as there is most likely a hardware problem.
3. from your Mac:
- Reset the printing system
- Repair disk permissions
- Restart the Mac.
- Click on this link to download and install the full features and software driver: HP ENVY 7640 e-all-in-One Printer series full feature software and drivers
- Print from text editing and other test applications and also try to scan from HP Scan/HP Utility.
I hope this helps, and I hope to hear the result!
Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.
I need advice to fix this... My printer (HP Officejet 6210 all-in-One Printer) that I bought in Europe does not accept the cartridges sold US. The printer identifies the cartridge 94 as incompatible. On the site of HP 94 cartridge is listed as being compatible with this printer (the original cartridge is 338). It seems that I need a new printer? It still works perfectly. Should I try other types of cartridges?
You will need to Contact HP to ask a "regionalization Reset." Do not charge for this, it is covered under the warranty of the cartridge. You will need to have access to your computer and printer then on line with HP. You will also need to have a set of cartridges for the new region, once completed reset cartridges of region of origin no longer works.
I have a HP Photosmart C5280 All-in-one printer. I am able to print and scan through the software on my pc, but the buttons and the screen on my printer does not work. The screen is dead and nothing happens if I press the buttons. I lift the lid (the m crept about to change ink) for the printer start work before I can print. Please give advice on how I can solve this
Welcome to the HP community @Anthony1707,
I read your post on display problems you are facing your Photosmart C5280 and wanted to drop. My suggestion would be to try the steps that are in the article link below to see if they can help. If the problem persists, I think that somewhere there is an internal failure, and could then recommend contact HP directly to see what your next printer options. I'll leave their contact details below for you also.
Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!
I hope this helps you!
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number appear
EGR: GIS. No error message in the control panel is READY, printed the test. Don't print your computer. 6220 with windows 7/64 bit HP computer. = network WI Fi of tiscali. the printer is connected with a cable to the computer. I also tried with the doctor. Please help me understand where I went wrong; I installed the last type of software and drivers available. Thank you, cordially Costanzo
Photosmart All In One B010a stampa di prova 02: computer dal non stampa
EGR: GIS. Message error nel pannello di controllo pulito PRONTA di Nessun, ha the prova stampato. Stampa NON to dal computer. HP computer a window 6220 con 7 64-bit. Rete is tiscali WI Fi. stampante e collegata con computer of al it cavo. Ho tried anche con doctor. Per favore save a just dove ho sbagliato. Ho da the Ultimo tipo di software e driver available. Grazie, Web Saluti Costanzo
try to connect the printer to your laptop with USB connection.
OS: XP Home. installation of printers HP psc 1210v all-in-one & software... turned out perfect - no error detected or reported. everything works except the shortcut on the desktop "HP Director", & "HP Director" thru Start > all programs > HP > HP PSC 1200 Series > "HP Photo and imaging Director." tried everything I could think of: HP Diagnostics, repair, troubleshooting, uninstalling/reinstalling, google search, etc. - nothing works. can happen there - printer works just fine, as do other programs HP installed - but it's just driving me crazy. I have custom - build computers, [it is my 5th], like a hobby - and I have never had a problem, [hardware or software], that I couldn't solve - so far. This one has me really stumped. printer & software suite is out of warranty - HP support is completely useless now. would really appreciate to solve this problem help. Thanks in advance.
Please try to install the following hotfix:
After compleing installation, restart the PC and check any change.
I have a new HP Compaq 6300 Pro all-in-one desktop PC. It came with Windows 7 32 bit preinstalled, but I wanted to Win 7 64 bit so I had to do a clean install and therefore lost all my drivers.
I was able to get most of the drivers I need HP driver download page for my specific model, but the touch screen under the screen no longer works. It certainly worked until I changed the operating system. To clarify, this is a sign of close contact under the screen that allows you to mute sound, change the volume or change the brightness. The control panel items are invisible until you touch it, how the options - this feature still works. They light up, but do nothing for the levels of noise or the brightness.
I don't know much about the drivers, but this seems to be a driver for me problem. Does anyone have any ideas on how I could get the touch screen works again, because it is an interesting possibility, I'd like to be able to use.
Thanks in advance.
Hey, no one has responded to my request, but just Serendipity led me to the solution, so I'll post it here in case someone else has the same problem.
In his search for information about installing additional RAM memory, I found myself in the correct name of the touch screen, I had a problem with: capacitive controls, aka buttons capsense. Once I got the correct term was a few seconds before I got the solution, see:
According to the HP support page, the little softPaq provided "patches a question wherein Capsense buttons (mute, Mic, theft and theft down) of your computer do not work after manually installing a version of Windows", reinsert the necessary registry key.
The softPaq (sp60481.exe) worked well for Windows 7 64 bit on my HP Compaq Pro 6300 all-in-one and I am very happy to have this cool touchscreen works again.
I was wondering if all are made that way today. I'm not going Canon, Lexmark or Brother.
I need a new MFP/all-in-one because Kodak sells more of their ink anywhere, nor any that's it fill here. I hardly ever print, and when I do, it's usually just copy something. (So my chances of having a dry ink is very, very, very high).
If anyone can recommend a good laser/copier printer which is wireless and cheap replace toner, who would also be nice. I was watching the M1217nfw as such, but Toner 69 USD replacements are a little high in price for me.
I'm not good to fill my own of toner or ink, so please do not suggest that.
You are right. The cartridge # 61 has a built-in print head.
For the MFC that you inquired, click here to have the look of MFC that could interest you.
Photosmart all-in-one came without the startup ink cartridges and will not start with regular size cartridge.
If your printer is delivered without cartridge to start, you will need to contact technical support. The technical support number is 800-474-6836
The tray Extender out on my HP ENVY 114 e-all-in-one printer is not open or close when I print. Currently it remains open all the time so it's not the amount. It started when I had a paper jamb because transport has not opened.
New impressive @Barkingloon
If you have a moment, please click the button of "acceptable Solution" on my last message (Message 2), for others in the community can find thread too in case they run into the same problem.
Have a wonderful Monday
Range of all-in-one printers, HP Photosmart 7510The function scan of my 7510 new does not recognize my computer as part of the network. (He said that the scanner can not find the computer) It prints fine from the computer, however. HP ran diagnostics and cannot find the problem in their system. Suggested that I try to find a solution to the millisecond. I was unable to find a solution yet. Can anyone help?
HelloI suggest try to connect your printer to the computer and check if the scanner works.
I have upgraded to Windows 10 and have since had problems with the scan from the printer to the PC. In the end, I uninstalled software according to the instructions, but when I tried to install the new software from the HP Support page does not recognize that I have a HP product, if I can't access the page to install the new software for Windows 10. My CD is for the older version of windows and can no longer work either. Help! Someone know how to reslove it?
Simply download the fully functional software and drivers on HP website.
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