OfficeJet pro 8500 all-in-one: black and yellow ink does not print. brand new

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  I have an Officejet Pro L7580 all-in-one.  How do I know how many copies the machine made?

  Dragon-fur (unusual name!)

  Thanks again for your suggestions, which led me to the answer.

  Looking more closely at the options in the HP Solution Center, which I thought I had already exhausted, I followed these links - settings, print settings, the Toolbox for printer, information, reviews, myprintmileage, source, which led me to the total number of pages, number of total jobs and many other information, which, apparently, is monitored by HP.

  Thanks for the clues get me there.

  Kind regards

  Tony

• black ink does not print from new cartridges

  black ink does not print on photosmart 5514 running Windows XP. has crossed all suggestions online, changed twice same cartridge. What should do?

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• How is my scanner HP Officejet Pro 8500 all-in-one will not work on Windows 8?

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  Did you uninstall this printer before the upgrade to Windows 8?

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• HP Officejet Pro 8500 all-in-One Incompatible with D-Link Wireless N 300 Router?

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• HP Compaq Pro 6300 all-in - One desktop PC Touch Panel does not

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  Hey, no one has responded to my request, but just Serendipity led me to the solution, so I'll post it here in case someone else has the same problem.

  In his search for information about installing additional RAM memory, I found myself in the correct name of the touch screen, I had a problem with: capacitive controls, aka buttons capsense. Once I got the correct term was a few seconds before I got the solution, see:

  HP all-in-one control panel Button for Windows Support

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• OfficeJet Pro 8500 All in one – disappear from the HP Solution Center guard

  Background:

  I have two HP all-in-one devices, at the office of one while a 8500 A909a and at home and Officejet 7310 all in one.

  My Dell laptop running Windows 7 Professional 32 Bit.

  I had the laptops and printers for several years, the two were connected through connectiosn fine wired via routers with printing/scanning also up and running by the HP Solution Center.

  If I work in the office and he wanted to scan a document I woul open Solution Center and left two printers would come to the top. I could click on the installed 8500 in the office and it worked fine. Even if I was at home I opened Solution Center, click the 7310 and could very well sweep.

  Problem:

  In recent weeks the 8500 keeps disappearing from the HP Solution Center. He still appears in Control Panel and other applictaiosn of windows like Word and I can print again, BUT not is more visible in the solution Center.

  I load the installation of the driver software (recently downloaded from the website of HP, file name OJP8500vA909_Full_14 (1)) and charging/install the 8500. It takes about 20 minutes to make. The 8500 appears then, but with a suffix like Officejet 8500 (7) after him in the solution Center.

  I can scan then very well but the next day when I start and get to the center of the Solution, it has disappeared again. It's infuriating and wastes a lot of time.

  Please tell us what can I do to load the correct software once and for all for allowing me to use two printers without them disappearing from the solution Center.

  Thanks in advance.

  Hi HPhep42,

  Follow the steps below and let me know what happens?

  First step: clear temp directory

  1. Type %temp% term or search programs and files of field
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  Driver and complete software of HP Officejet Pro features

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  Update Adobe Flash Player

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• Problem installing Officejet Pro 8500 all-in-one driver

  Upgrade to Windows 8.1 on my Dell Studio laptop a few weeks ago and have not been able to load and install the SW factory driver.  Worked with HP support and they are unable to solve this problem.  SW will download and extract but the intallation will not initiate.  I tried unintalling McAfee firewall and virus SW - did not help.  I need the driver package to install to be able to use the scanner.  Have been able to get only a generic driver for printer through Windows.  Other than ditching Windows 8.1 ideas?

  Thank you

  Hello
  Try following the steps below and check if it can solve the problem:

  1. If you have McAfee installed on your PC, open Mcafee software.

  in the Virus and Spyware Protection section, click Schedule and run scans. Click real time analysis , then

  Click stop. Never select and confirm by clicking the off button.
  2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
  3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
  4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
  5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
  6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.

  7 restart your PC.
  8 run the last Installer below and check for the difference:
  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-110033-1&cc=us&DLC=en&LC=en&OS=4158&product=3752456&sw_lang=

  Don't forget to re-enable McAfee for analysis in real-time while you perform these steps.

  Please let me know of any difference,
  Shlomi

• OfficeJet Pro 8500 a: lack of cyan and yellow when printing

  I had been printing without problems starting the color on my out-of-true printing pages.  I replaced the magenta and cyan ink cartridges that were low.  The next pages print fine, then the problem started again.  I've cleaned printheads several times.  Problem persists.  The print heads are good, but the print quality report is missing of any color on it which consists of cyan or yellow depending on the diagnostic report.  The black text prints very well.  Any suggestions on what to do?

  Yes. After replacing the two printheads the printer works well again.

• HP Envy 7640 e-all-in-one Seri: HP Envy 7640 does not print

  Printer locked up - line said that the printer's paper (not) and it was offline (no). I unplugged, restarted the computer and the printer. Followed all the basic troubleshooting tips and stupidly the suggestion to reset all printers. Big mistake, now zero printers happen when I try to add. The search option does not either. Is it my computer? I don't think so. This is a NEW printer - printer only a dozen or so articles. Help, please!

  Welcome to the HP community @ellumare,

  I read on your desire 7640 does not although you receive an "Out of Paper" error, the printer showed as 'offline' and currently cannot add printer on your Mac with 10.7.

  Here's what I would recommend. Try troubleshooting the equipment first, because if there is a problem with the unit, this will lead to software problems and troubleshooting cycle can get tedious.

  1. power reset the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  Turn on the printer.
  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  2. try to make a copy of the front of the printer. If the work of copies successfully, go to step 3, if the copies do not work, tell me what happens when you try to make them as there is most likely a hardware problem.

  3. from your Mac:

  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Click on this link to download and install the full features and software driver: HP ENVY 7640 e-all-in-One Printer series full feature software and drivers
  5. Print from text editing and other test applications and also try to scan from HP Scan/HP Utility.

  I hope this helps, and I hope to hear the result!

  Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

• Black C5380 of ink does not print on the alignment Page and alignment fails only

  My printer will no print in grayscale for all documents, but I can print color photos.  I replaced the cartridges and done his own head, when I do an alignment that he says he can't and cannot align.

  Hello! Welcome to the @Karen68 forums

  I read the error message 'alignment has no' you see on your Photosmart C5380 and I wanted to answer with my suggestion for you!

  Check out this guide and to try all the steps, I hope it get through the issue of alignment:

  The error "The printer alignment can't" message on the control panel

  If troubleshooting does not help, I would finally support.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Happy Monday

• HP Officejet Pro L7680 All - in - One will not print black

  Original title: HP Officejet Pro L7680 All - in - One

  I started my printer and it won't print in black.  Don't copy in black no more.  Test page does not work and the color works very well.  I changed all the cartridges, so it isn't the ink... No idea what is the problem?  He served 6 months off and disconnected.

  Hello

  This forum is for comments on the Forums for answers and you should ask at your
  questions in the Windows Forums for answers corresponding to your version of Windows.

  Answers - Windows Forums
  http://answers.Microsoft.com/en-us/Windows

  It also helps us to help you if all the useful information.

  How to ask a question
  http://support.Microsoft.com/kb/555375

  ==============================================

  In this case you should check with HP Support, their documentation online and drivers,
  and ask questions about known issues in the forums of HP.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  I hope this helps.

• OfficeJet Pro 6978 all-in-one: OfficeJet Pro 6978 / will not download drivers

  I just bought this printer Office Jet Pro 6978, All In One Printer.  It won't let me download the driver listed in the steps to implement, it fails every time.  I tried to use the CD that came with it, it gave me a message "this computer's operating system is not supported."   So this printer will not work on my 64-bit?  Or elsewhere?  My computer is a HP.  Where can I find a download driver for this printer for my operating system?  When it prints, it prints a nonsense.  % beginprolog % beginresource: file and so on with such things.  I am at a loss... Any help would be great.

  Hello

  Sorry, but the printer is not supported on Windows Vista 64-bit.

  64-bit support is only available in Windows 7 or later operating systems.

  You can find the printer specs below:

  Vista 64-bit is not supported.

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-6970-all-in-one-printer-series/8289585/model/11161264/document/c05061732/

  You must upgrade your operating system to a later version to use instead an OS 64 - bit, Windows Vista 32 - bit to insall or replace it with another printer, compatible with your operating system.

  Respect,

  Shlomi

• Installation of the HP Officejet Pro L7780 all-in-One

  HP Officejet Pro L7780 all-in-One

  Windows 7 64 bit

  Hi, I have downloaded software from HP in order to install my printer. For some reason any installation fails and I would really like to help. Step by step of my installation procedure->

  I run the program "to add a series of all-in-one Officejet Pro unit

  I chose the wireless connection

  The program runs and find a printer 'Officejet Pro L7700' I select it and click Next

  He runs the installation for 5-10 seconds, and then it says that the printer was not complete.

  I ran the install several times (also after restart the printer and the computer) moved always

  The connection of printers is configured properly, to the best of my knowledge.

  It also print documents computer wireless. My problem is that I can't scan a document to your computer. When I choose the scan of the computer, it tells me that there is no scanning settings.

  I have no idea what to do...

  Hi RazorkillerC,

  You can scan from the HP software successfully?

  1. open the Solution Center, and then select settings

  2. select scan settings

  3. delete the shortcuts on the right side

  4. click on the device to update, and then close the scan window

  5. open again the scan window

  6. add shortcuts on the left side to the right side

  7. click on the device to update

  8. try scan from the front panel of the printer

  

• OfficeJet Pro 8600 all-in-One connected as network printer loses connection

  In December 2011, I bought a HP Officejet Pro 8600 all-in-One to replace an Officejet 6500 as my network printer home. The 6500 worked very well on my cable, but his screen did not, I tried some of the features offered by the 8600 and I got a good price on a new warehouse of BJ. I have the 8600 connected via ethernet (not wireless), with a static IP address. All my computers on the network are running Windows XP Pro SP3 and are up-to-date with Microsoft updates. However, from one day to the next my 8600 will lose connectivity scan (Scan of the computer shows it as being disabled on all my computers at the same time, and I can't reconnect), and if I do not have anything he'll (as in a few hours) also lose connectivity impression. The only way to restore connectivity is to uninstall the HP Officejet Pro 8600 device software basis of all computers, and then reinstall the printer. I had a phone conversation and two debates with HP Technical Support; They suggested that the problem is in the firewall on the computers (but if that were the case I don't think that the loss of connectivity would occur on all computers at the same time), the IP address setting (doesn't make sense) and the printer driver is not not the latest version. I tried all the suggestions, and none of them have solved the problem. The last counselor "has raised the issue to the next level", which proved to be a Manager with no technical expertise and his only suggestion was that I have to return the printer to the merchant. I think the problem is the firmware in the printer (which, according to the 'update' on the printer option, is the latest version). Any other suggestions or experience?

  After a lot of research and find the settings that I did not know that Windows XP offered, I found that the following appear to have solved the problem I've known - at least the printer is now operational for more than 48 hours without losing printing or scan connection. Here are the steps I used:

  1. Start Control Panel  connections network and Internet

  2. Choose "network connections."

  3. Right click on "connect to the Local network.

  4. Choose "Properties".

  5. In the top window is the name of the Ethernet computer connection port, select "Configure" next to this window

  6. Select the tab labeled 'Power Management'

  7. Uncheck the box "allow the computer to turn off this device to save power".

  8. Select the "Advanced" tab

  9. Select the entry "power saving Mode".

  10. If this entry is set to change 'On' to 'Off '.

  11. Select 'OK', and then close the windows that were opened