HP Officejet Pro 8500 a909g all-in-one

Periodically, I lose the ability to scan on this machine.  Picasa is normally able to download images from the scanner, but now he can't find the device.  I can print, but I can't use the scan on the printer function.  Tells me no. OPTIONS for ANALYSIS. It worked before.  I tried to update the drivers, but this project is going nowhere because it seems that HP has only 8500 a 910

drivers and they do not work.  My only option seems to be to buy a new machine, NOT from HP again!

Can anyone help?  I use a 64-bit Windows 7 computer.

Thank you

Tom

Hello

Please follow the link below to fix the problem.

http://support.HP.com/us-en/document/c02450835

Tags: HP Printers

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