HP Officejet Pro 8500 wireless: HP Officejet Pro 8500 W (A909g) 'alignment failed, refer to devicedocumentation for more details'

I get a lack of alignment. I have replace the printheads and ink cartridges, but it always fails to align...

The print quality test page print well and seems good... the line calabrate page break will print and look good...

But when he tries to do the alingment... He quickly spit a page with only a few color line worm at the top of emphasise the full alignment... page after I spit that... He's sitting there for a few minutes... making his usual noise, but said failure.

I did all three levels of print heads clean... Despite them being new...

It will print things very well, but I get a monotube color alignment page after each draw with message of misalignment.

Hey @ataktos,

Welcome to the HP forums! I hope you enjoy your stay here.

I see that your Officejet 8500 W gives you alignment failure messages. I can help with that.

I found a document that can help you with troubleshooting. The document was intended for a slightly different question, but the diagnosis is the same. You can find it by clicking on this link.

If this still does not resolve your problem, then we can try a factory reset the printer. I will send you a private message on how to reset the printer shortly. If you still have problems after that then the printer will have to be replaced. You can contact the HP Support by clicking this link. If you scroll down on the next page and fill out the form you will find the telephone number of HP.

I hope this helps and I hope you have a nice day!

Tags: HP Printers

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