HP OfficeJet Pro X476dw MFP: Computer Scan is currently unavailable

Similar Questions

• Error B835B846 on an Officejet Pro x476dw MFP

  I have a MFP HP Officejet Pro new x476dw - which I was really happy with. Until last night. He got a print job that is stuck in the pipeline and we couldn't do delete. I would say to delete, I'd say it was deleting and then nothing. Tried the device and the computer. Finally managed to remove print jobs, and he began to print again. Walked into the office this morning and someone tried to print and complained that the printer did not work. Walked over to him and he had a white screen that says "Pleaase stop printer, then on again." Were all indicators that surrounds the screen flashes quickly. The power button had no effect - which means that it would not turn off the machine. Had to pull the plug, which he did not because he told me when he walks back to the top. After the white screen, she flashed a blue error screen that shows the B835B846, I think. She flashed so quickly the first couple of times I had to video the problem/process in order to catch the number. There is no code error with this number on it in the HP website.

  I downloaded the HP scan and doctor to print and he can't get it to print. Any ideas?

  I tried to turn it off again to restart, but it will turn off. I finally got frustrated and just unplugged the darn thing. Left the Office for a couple of appointments and returned a few hours later. He plugged back in and voila! Print again. Don't know what bug he had his behind, but it was not happy! Don't know what unplug and leave for a few hours has done for her, but solved my problem. Now, let's see if other agents in my office can print on it when they bring their laptops!

• HP officejet Pro X476dw MFP: printer and computer do not speak

  Wireless printer prints from another computer without problem

  Printer did not print my computer since the blackout.

  When you try to print, the document will print cue, message: "office jet is offline" lights up.

  Printer is selected in the default settings.

  Thankd for your help!

  Thanks for the help. It took some persistence to do step by step advice, but it worked in the end.

  Basically, I had to re - install the printer software on my computer after a power failure.

• HP jet pro 8610 desktop: my computer scan is currently unavailable

  well, I can print wireless from my asus netbook but can not scan to my all-in-one computer. I think that my network is not synchronized, but why it print not scan?

  Hi steve9465,

  Welcome to the HP Forums.

  If you have problems when you try to scan to the computer, please try running theHP print and Scan Doctor. Please let me know if you see codes of error messages when executing the doctor.

  Email me back when you have the time if necessary, and I will be pleased to offer additional assistance.

  See you soon,.

• Install driver OfficeJet Pro X476dw on Win 7 Enterprise 64 bits without administrator rights

  Hi all

  I have an OfficeJet Pro X476dw for my home office and I would like to use this printer on my company PC. Unfortunately the standard company of Win7 64 bit installation does not come with a set of drivers for the OfficeJet Pro X476dw. Unfortunately my company does not allow installation of company not certified pilots and they decline my request to certify the official HP drivers. So my question:

  is there any driver easily integrated in Windows 7 which could be used to run the X476dw of OfficeJet Pro

  Any advice is welcome!

  Best regards

  EMVH

  Thanks Futoji,

  Meanwhile, I figured out how to fix it for my Win 7 Enterprise 64-bit:

  (1) download the PCL 6 printer with installer driver

  (2) run the Installer (which will fail)

  (3) get the extracted files (must be in c:\users\ (you'll identify it through the most recent date, the copy path))

  (4) kick-off detection routine printer using 'Add printer' > ' add a network, wireless or Bluetooth printer.

  (5) take the printer without specification of 3911 port

  (6) select 'have disk... '. "and will give the driver (path of the dough)

  (7) select HP OfficeJet Pro X476dw MFP PCL6 driver

  (8) test

  It worked for me.

  Best regards

  EMVH

• OfficeJet x476dw: officejet pro x476dw legal size paper adf scan

  Hello

  I've been using officejet pro x476dw for 6 months, and I realized that I can't scan legal size paper 2 sides.

  It is impossible to scan legal-size documents 2 faces on ADF?

  I need to scan MANUALLY?

  If this machine supports 2-side of legal paper scan, are there other ways to facilitate this work?

  I often scan more than 40 pages with 2 faces legal paper...

  Please help me experts... TT

  I heard, Canon and Ricoh offer some disc to make it possible to use software...

  HP offers this kind of software too?... TT

  Hello

  Sorry to inform that x476dw model only support scanning two-sided (2 sides) up to letter size but it support simplex (1 side), scanning up to legal size.

  I suggest you to analyze manually with the help of flat, if you have only a few pages. But as you mentioned above, you often need to scan > 40pgs double face of legal papers. One way is to digitize the odd pages and even pages separately and try to use 3rd party app for example Pdfsam (www.pdfsam.org), basic version is open source (free to use) to merge the 2 files into 1.

  1. Load your stack of documents by normal with the first pages (pg 1, 3... 39) facing upward on the Doc feeder, ADF
  2. Analyze the stack of papers in pdf & registered as 1 file
  3. Flip & organize your stack of papers since the last GP from (pg 40, 38, 2) meet in AAD
  4. Analyze the stack of papers in pdf & registered as 2nd file
  5. Start of Pdfsam - use the "Different mix" standard Plugin to merge the 2 scans
  6. First select 1 file by the 2nd file tracking
  7. Select 'Destination output file' and 'Run' to merge to a full "duplex" scanned PDF.

  Refer to https://www.youtube.com/watch?v=WZf50gRzDho for example on the use of Pdfsam

  Please click on 'accept as Solution' if you feel that my post solved your problem and make it easier for others to find solutions

  Click on ' Bravo Thumbs Up ' to say 'Thank you'

• HP OfficeJet Pro X476dw: Duplex scanning

  I just want to buy HP OfficeJet Pro X476dw, according to this manual printer, this printer is equipped with an option to print double-sided.
  But my question is that it has dual scan or duplex scan option?

  Hello

  Thank you for using the forum.

  HP OfficeJet Pro X476dw is intended for users of the company.

  OfficeJet Pro 8620 and settlement 8630 (comes with 2 bac) also have the option of scanning two-sided you need in the ADF. (NOT the good settlement 8610!)

  Recommends that you consider the settlement 8620 or 8630 rather than the HP OfficeJet Pro X476dw, unless you buy for the use of the company.

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.

• How can I get my HP Officejet Pro 8600 more to scan a full legal size paper?

  How can I get my HP Officejet Pro 8600 more to scan a full legal size paper? He cut scanning letter-size, but the specifications say it will scan the legal size.

  Hello

  The analysis of parameters need to be changed to HP Scan App. launch of the HP scan application from your computer and select the option left (PDF or JPEG...) and then choose the size of legal scan on the right.

  Save and close the application.

  Now you can scan in legal.

  Note:

  You can also create your own settings for scanning HP scanning parameters.

  Good impression

  Evelyne

• OfficeJet Pro X476dw: Officejet Pro X476dw will not stay connected!

  I've been struggling with my printer is connected via the wireless connection.  Recently, I thought it may be the firewall and had my disable the firewall administrator (which did not help).  I have several devices working on my wireless network, and none of them (with the exception of the HP printer) have no problem to stay connected.

  Here are the questions:

  • When I am able to connect to the wireless printer, sometimes it says connected but still does not print.
  • Connects and disconnects randomly.  So I go back in the connection process.
  • Sometimes when connection it does not recognize / 'see' my router, which is 2 feet away.  I turned off my whole system and rebooted and the printer still does not recognize the network.

  I did the following, with no relief:

  • Close my entire system (computer, modem, printer and router) and restarted.
  • Uninstalled and reinstalled the printer.
  • Reset printer factory (to start).
  • Recycled turned off and rebooted my router.
  • Confimred my router had the latest Firmware.
  • Ran each diagnosis available through HP and all he says is that it is not connected (duh!)

  My hardware is as follows:

  HP Probook s 4540, running Windows 10 (64)

  OfficeJet Pro X476dw

  ASUS AC3100, RT-AC88U router

  Please respond with any ideas/suggestions.  I really like this printer for my small business when it's working, but at this point if I can't get this resolved fine goodwill that I can't spend more time trying to get it operational.

  Thank you for your time and help!

  Thanks for the clarification!  I'll take a look and respond back!

• OfficeJet Pro x476dn MFP: paper jam not clearing of documents automatic feeding

  Hi all

  I have an Officejet Pro x476dn MFP, which has an automatic paper feed paper jam. The paper is cleared, but the charger always record a jam. I followed the instructions on the printer and in the downloaded user manual from HP.com. I have also checked the sensor flag hangs freely and blew out with a can of airto feeder remove any accumulation of dust or particles of paper. I even half loaded a sheet of tissue paper on the larger particles that may stick. I also checked all other jam points have been cleared.

  The exact error I get is "paper (title)... jam. The original is stuck in the autoloader of Document (CAD). ' Open the ADF cover, remove and reload the original and then try again.  This printer is less than a year and I come to you for more information before you contact HP. I still can not print, but can not scan or copy (cannot return to the home screen). If you need made more information let me know.

  Thank you

  Mike

  HP sent a technician to replace the automatic document feeder.

• OfficeJet Pro x476dw: wireless without the use of a router direct printing

  Is it possible to print directly to the printer without the use of a router?

  Hi Brad,

  Welcome to the Community Forum of HP.

  OFFICEJET PRO X 476 AND X 576 SERIES MFP User Guide said yes

  See Page 118

  Reference:

  All-in-one HP Officejet Pro X476dw

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• OfficeJet Pro 8500 first stopped scanning

  My Officejet Pro 8500 has stopped scanning.  The message window says it is not connected to the network.

  I changed my DSL provided by the local cable company to ATT U verse a few months ago, but the problem does not seem to be related to this change.  I say this because when I ran the diagnostics, the printed page says that my problem is "the wireless radio does not work. Contact HP support. »

  HP support offered advice tech for $29) warranty, or sell me a new all-in-one.

  The wireless radio can be fixed? Is it a software problem.  I have to buy a new all-in-one?

  Hello JessicaD,

  I see that you have a problem with the wireless radio fails on your Officejet 8500. To inform you in this regard, if the radio has failed, it is not a replaceable part by customer, but I'll try to help you with the problem.

  Start as a result of this document: printer does not maintain the wireless connection.
  With this document, I would like to track:
  (1) restore your default settings of network on the printer.
  Go to setup (can be a wrench), network, and then restore the default settings of the network. After that the power on the printer.

  (2) turn off the wireless radio.
  Go to Configuration > network > wireless radio, you must have the option to turn it off.

  (3) hard reset of the printer.
  While the printer power cable for 30 seconds, while the cable is unplugged, press and hold the power button for 15 seconds. It's draining the printer of all power. Reconnect the cable.

  (4) turn on the wireless radio and reconnect.
  Go to Configuration > network > wireless radio - on. Then, go to Configuration > network > wireless are running the configuration wizard.

  If it was not successful in entering you connected to the network and or print wireless. You still have another option with the printer to try before replacing.
  If you have an Ethernet cable, you can set a wired network connection. Plug the Ethernet (cat5 cable) cable into the printer and the router. It will be assigned the printer a new IP, which means that you will need to add the printer to the computer. This will still allow the printer on the network and communicate with a wireless device.

  Please try all above and I would like to know how everything goes. Thanks for posting on the HP Forums.

• Pre sale question: Officejet Pro X476dw - ink cartridges

  Hello

  I have a couple of pre sale question on the Officejet Pro X476dw - I hope you can help me with.

  I live in Denmark (EU) and in the book loads, it says that it comes with startup ink cartridges (translated from Danish). What these specifications of starter ink contains less ink than normal cartridges don't - if so - no idea how many pages they can produce before they empty?

  As to the number of products: it says CN461A - but to some websites, it is called CN461A #A80 - is this the same printer? And what does the #A80?

  The ink cartridges have an expiration date. What happens after that date: the printer will require new cartridges before it will print anything if it can damage the printer to use ink after the expiry date - or what the print quality is affected?

  Q: it comes with startup ink (translated from Danish). These start ink specifications contains less ink than normal cartridges only

  A: Yes.  It's half in full by a quarter from a new normal cartridge.  Pagecounts are all depends on a lot and what you print.

  Q: it says CN461A - but to some websites, it is called CN461A #A80

  A: the extra #A80 is probably a regional identifier.  Its basically the same printer but built with some regulation is necessary for your region as energy consumption.

  Q: the ink cartridges have an expiration date. What happens after that date

  A: the ink are deteriorating and are more likely to plug in your print heads and contacts.

  Q: the printer will require new cartridges before it will print anything

  A: not necessarily, but it is advisable to listen to your printers of warning messages

  Q: can the printer to be used after the expiry date of the ink

  R: damage, maybe not the best term.  It would cause clogs in the ink system that will require additional support.  When the hooves can not be erased then the printer may need to be replaced.

  Q: or what the quality of the print is affected?

  R: technically Yes, but the quality will be not noticeable in most cases with an outdated cartridge.  The ink won't be able to apply paper and take a nice full round, resulting in a glance more stained on a microsopic level.  Your concern should be on the maintenance of the equipment.

• HP Officejet Pro X476dw. Message: problem with the printer or ink system. 0xc6fd0213 error code

  HP Officejet Pro X476dw purchased June 2013.  Windows xp operating system.

  Printer does not.  In a "print order" function, by modem or button copy to printer, gives me the error message: the printer failed.  There is a problem with the printer or the ink system.  0xc6fd0213 error code.

  Sometimes spits out a blank sheet of paper.

  Hi people, as @Bryan_P has said - Please contact the HP support by phone on this error message. The below listed phone numbers...

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  Can you please post back to let us know how you go?

  Thanks, Ciara

• OfficeJet Pro X476dw: Of Pre purchase Question: Officejet Pro X476dw

  Choice Magazine (Australia) said that the X476dw of Officejet Pro can print on transparencies. Given that is not the norm with inkjet printers and it does not appear in the list of media in product specifications, I was wondering if this is incorrect?

  Hello

  The following comparison, the choice was wrong:

  http://printers.specout.com/compare/493-768/HP-OfficeJet-Pro-8600-vs-HP-OfficeJet-Pro-X476dw

  Hope this helps.

  Note: My brother-in-law is a HP Officejet Pro X476dw but I do not want to spend $$ to test now.

  Kind regards.