HP Paviliion cursor disappears after using the touch screen or with Google Chrome.

Separated from this thread.

I have the same laptop and I'm having the same problem. Especially with Google Chrome.

I tried your fix, and again, I noticed that the pointer does not yet exist when I use Google Chrome. Help, please!

Hello

Thanks for posting your query on the Microsoft Community.

It seems to be a problem with the driver compatibility problems. I suggest you try to install the drivers for the touchpad in compatibility mode and check if it works for you.

Have you tried the steps in the previous thread by Rizwan?

Method 1:

Step 1: Download the drivers for the touchpad of HP the following link.

http://WWW8.HP.com/in/en/support-search.HTML?tab=1#/qryterm=Ultrabook%20X2%7C%7C&SearchType=s-002

Step 2: Install the driver in compatibility mode.

Follow the steps to install in compatibility mode:

a. do the driver installation file right click and select properties and then tap or click on the Compatibility tab.

b. check the run this program in compatibility mode for: box.

c. press or click the menu drop down and select a previous operating system, and then tap or click OK.

d. try to install the driver and verify.

Method 2:
If there is a problem with the Google Chrome browser settings.

I suggest you uninstall and reinstall Google Chrome browser and check.

To uninstall, you can see the following link.
Uninstall, change or repair a program

http://Windows.Microsoft.com/en-us/Windows/uninstall-change-program#uninstall-change-program=Windows-7

After uninstalling Google Chrome, try reinstalling Google Chrome.

Hope this information is helpful and let me know if you need additional assistance.

Thank you.

Tags: Windows

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    So, I just bought a new laptop from HP Pavilion special edition beats 15z Touhscreen about two weeks ago. I was with the sliders and just decided to try some custom cursors. I have downloaded them (link to the page for the sliders below) and selected in the Control Panel, no problem. However, as soon as I use the touch screen, it disappears (which is normal), but when I try to use the touchpad or mouse, it doesn't come back, unless it's one of the other cursor types: link select, busy, etc.. Also, if I use custom to select all normal but the cursor jumps back. Finally, even if I click on a link that would otherwise use the selection cursor link using the touchscreen, the link selection cursor appears again when to switch it on touchpad.

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    Windows 8

    AMD A8 - 5545M APU with Radeo HD Graphics, 1.7 GHz

    8 GB RAM

    processor 64-bit / x 64

    Full Windows touch support contact w/10 Points

    link to the download page for sliders: (if so, Im just trying to display all possible information)

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    I apologize for the inconvenience caused.

    Lets try the following methods and check if it helps.

    Method 1: As you said that it happened also with the default cursors as well, I suggest you to try the mouse setting in Windows 8.

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