HP Pavilion 11-n010 dx: Touch Screen NOT working after upgrading RAM

I've recently updated the RAM on my HP Pavilion 2 in 1 portable from 4 GB to 8 GB and now the touchscreen does not work. I preformed a refresh on the PC when updgrading memory. Now, windows does mean no net or touch input is available. I updated and reinstalled the BIOS and this has not solved the problem. Any ideas?

andrewstarr09 wrote:

I solved the problem. I had to download the HP Support Assistant program again this orginially came with the PC. Downloaded once, I opened it and course and everything, but it was the new BIOS update that fixed I think. Anyway, the touchscreen works now. So if you do a refresh on 8.1 of Windows and your use of an HP product, Microsoft will remove most of the HP stuff and you have to reinstall them all yourself.

It is good to hear that it works. In fact, Microsoft provides the touch screen driver, not HP. It is located in the directory DriverStore.

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