HP Pavilion 15-p052sh: don't stop

Hello!

My laptop is not closed if I click closing down in the start menu or even if I press the OFF button (However it is resolved that it should stop if I press it). The screen goes black, however the OFF LED button is the lightning always both blowers are cooling of the whole machine quietly.

Could you please tell what is wrong with it?

Thank you in advance!

Hello

Try disabling the startup of Windows 10 hybrid - you can do the following.

Open settings and select System.  Select food and sleep, and then click additional power settings - in the next window, click on "Choose what the power button" in the left pane.

In the next window, click on "Change settings that are currently unavailable" (close), then Remove the check mark from the box against 'Turn on a quick start (recommended) '.  Click on the button Save the settings, and then close windows open and stop the laptop by right clicking on the icon in Start Menu, select (Admin) command prompt and click 'Yes' to the uac prompt.

Type (or copy and paste) the following command (including spaces) and click Enter.

Shutdown /s /t 0

Start the laptop and let Windows take over completely for a few minutes before checking if it is now shut down properly in the Start Menu.

If this has fixed the problem, it may be useful by turning the quick start back on - sometimes simply remove and re-create the file will solve the problem.

Kind regards

DP - K

Tags: Notebooks

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