HP Pavilion 17: Computer refuses to work

I have less than laptop years.

When I bought it, it had Windows 8 in it and started showing blue screen of death after a few months. Upgrade to Windows 10 corrects this problem, but now I have the new problem that lasts for months!

Everything I do, use Internet (mainly Firefox), use Office Word, read PDF files... it suddenly just stop working. The mouse still moves, but he does not respond or responds very slowly. I can't close all running programs and the only option is to shut down the computer by pressing the power button / stop. Second time I open it, it works fine.

So what's the problem with my computer?

I have F-Secure virus detection and check, no virus of any kind. No mistakes in hard drive are.

It has 8.0 Gt RAM memory, about 5, 0Gt is free.

Processor is AMD APU A8-6410 with graphics AMD Radeon R5, 2000 Mhz, 4 cores.

Hi Kriss,

When you get a blue screen of death, its usually a sign of your 1) hard to abandon or RAM memory 2) abandon.

1. you can run defrags to see if your hard drive is giving up on you, here are a few tips.

http://www.LapTopMag.com/articles/defragment-hard-drive-Windows

2. you can check RAM

http://Windows.Microsoft.com/en-us/Windows7/diagnosing-memory-problems-on-your-computer

If it's still under warranty and you still get the problem after defrag and check RAM is ok, you can get those replaced

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