HP Pavilion 17 J5B89EA #ABU: my laptop is no longer properly stops or goes into standby or hibination

Hello
I recently started getting a problem has occurred to the bottom of my laptop and also with sleep/hibinate function.

I made sure all updates are updated via HP support Assistant.
I also disabled the quick start of the function that was identified as a potential problem.
I also learned that the BIOS may need to update, but thought that it would be part of verification of Assistant HP support for updates.
The current BIOS is F.34 Insyde, 19/12/2014
If this is not the most recent, is there a link to I upgrade to the latest version.

If not is there any other suggestions as the only way to close it completely is a difficult stop hold the button to power down.

Thanks much for any help.

Cooktop

Hello

You are welcome.

On some machines, the pilot for 11 series IMEI has been known to cause that kind of question of the judgment, so it may be worth trying an earlier version.

You can use the following method to install an earlier version of the driver IMEI.

Download driver IMEI on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66228.exe

Disable your wireless card (should be f12 ).

Open your download folder and run the installer - it warns you that it is an earlier version, but simply continue.

When finished, restart the laptop.

If the machine now shutsdown correctly, turn on your wireless adapter and use the utility on the following link to prevent Windows 10 to update automatically the driver IMEI again.

https://support.Microsoft.com/en-GB/KB/3073930

Kind regards

DP - K

Tags: Notebooks

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