HP PAVILION 500-319NA: MCAFEE DIRECT SECURE 15 MONTH SUBSCRIPTION

I JUST BOUGHT THE COMPUTER ABOVE AND I GOT IN THE CASE 15 MONTHS WITHOUT DANGER LIVE MCAFEE SUBSCRIPTION.  THE LINK I RECEIVED IN ONE E-MAIL FROM HP HAS SENT ME TO A WEB PAGE THAT DON'T ME NOT GIVE THE POSSIBILITY TO ENTER MY ACTIVATION CODE.

WHEN I GO INTO THE INSTALLED MCAFEE ON MY COMPUTER IT ME GIVES JUST THE OPPORTUNITY TO PURCHASE A ONE YEAR SUBSCRIPTION AND IT DOES NOT RECOGNIZE THE ACTIVATION CODE WHEN I APPLY IT.  HOW CAN I ACTIVATE MY SUBSCRIPTION

vespa1

Welcome to the Community Forum of HP.

No need to YELL.  The smile.

Unfortunately, we can not help you with this issue in our Community Forum; you need to talk directly to HP.

You might be able to get help from the Department Sales Post, would there be an option for this in the Menu (when you call); This is not a technical question, if you do not want to end up talking to a hardware technician.

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Click on accept as Solution when the answer provides a fix or a workaround!

Tags: HP Desktops

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