HP pavilion dv-7-6c95dx: hp pavilion dv - 7 laptop PC

I have upgraded to Windows 10 and it has worked fine until today.

Now, my hp Pavilion dv-7-6c95dx lights up briefly, have a click, then turns off.

I did a hard reset by removing the battery, unpluging the power, dwon pluging in holding start for 30 seconds or more, then re-installing the battery, the power and pressing the start button.

After pressing the button start several times, the computer starts, I hear a clicking sound, then it stops.

I did the hard reset above several times.  I also unplugged the decision-making power, plugged it back in and press the start key (sometimes once, most of the time several times) and get on the same computer, click on, then off.

When the power supply is connected, the power LED flashes white.

Any help would be greatly appreciated.

Hi @JWH72,

Welcome to the HP Forums!

This is a great place to find answers and advice!

You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

Learn how to post and more

I understand that you have improved your Windows 10 laptop and it worked fine. Now it lights up briefly, you will hear a click and then it turns off.

Have you tried a hard reset and if you press the start key several times it will finally start again, then you hear the click and it turns off again.

You get the same result if you start on battery alone?

The click came?

You said that, when power on the power light flashes white.

Here is a link to HP laptops - to help and testing of the power adapter to a rule helps this possibility out.

If you check the power jack on the laptop seems to be loose or damaged?

If you remove the battery and turn on the laptop it still shut down after you hear a click.

You have external devices attached such as printers, external hard drives or USB keys?

If the above did not help, it might be a hardware problem and would require an intervention, ass, that it does not stay on you would not be able to test the hardware of the laptop.

Please contact HP to Contact HP Supportassistance.

Please let me know the results.

Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as you. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

To show recognition for my efforts please click the Thumbs Up icon below.

Good luck!

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