HP Pavilion DV7 2270us: USB Ports not working on HP Pavilion DV7
I get the USB device not recognized on all USB ports on my laptop.
I am running Windows 7 (recently did a restore to clean computer) service pack 1.
I refreshed the BIOS
I tried to remove all the drivers, stop, remove the battery and restart
I tried refreshing all USB drivers
I tried to adjust the power settings to make sure that all power mode on the economy USB devices has been disabled
Still no luck. From time to time I can plug something and it will work a bit then it becomes disconnected. I think this could be a hardware problem as no intervention software worked. All advice appreciated!
Hello and thanks for the display on the HP support forum.
Thank you for the great information you have provided to us. I agree that you did already that you are looking at a hardware problem.
It seems what's your connection and once the jury warms the connection develops and is then broken.
The next step would be to contact the helpline for repair options.
Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html
I thank you again for posting. Have a great day.
USB ports not working do not.
Thanks for your reply.
no ports were working, so I went into Device Manager, uninstalled them, re-started... and... iola!
they were back!
Thank you again for your answer...
Hi, I have a HP Pavilion G6-2146sl with Windows 7 Ultimate x 64... my problem is that the two left USB ports stopped working properly: for example, when I insert a USB flash drive lights up but it is not recognized by Windows. Is the only port that works on the right side of the laptop. I tried to do a search of driver, but Windows cannot find driver. Here is a screen of my Windows device management:
Thank you in advance for your help and sorry for my bad English, I'm Italian.
HelloAMD AHCI, USB 3.0 chipset and RAID drivers
The two front USB ports do work not today. Worked fine yesterday. Everything I plug is not coming. Using ports in the back, they work very well.
Someone at - it ideas about the problem and a fix?
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.
I read your post on how the front USB ports on your desktop computer do not work, and I'd be happy to help you in this case!
To enable your system to recognize the USB ports before once again, I recommend that you follow the steps described in this document on Troubleshooting connections USB (Windows 7).
Please re-post with the results of your troubleshooting, and I look forward to your response!
I use windows 7 ultimate on Satellite A200-1tw (psae6e-06u030du) and my usb ports no longer works correctly.
In fact they recognize certain usb devices, but not all (for mouse and printer example work, but my USB does not work)
Looking at the Device Manager, everything seems OK... No problem!
Does anyone have a solution for my problem.
Try resetting the USB ports. This means that you need to remove the USB ports/hubs/controllers in Device Manager.
Then, you have to restart the laptop to get new USB ports.
In my case it has worked.
By the way; I recommend upgrading the chipset driver and disable the feature for each energy-saving usb port.
This can be done in the Device Manager-> port USB-> properties-> tab to save energy
Hi all - new to the forum and what a good place to find info on Toshiba laptops. Anyway - after a recent storm, I lost connection to my ISP broadband - contacted the helpline who advised me to Exchange my ADSL modem to an Ethernet - made and corrected the connection problem - however - only after having it done I realize has none of my devices (printer, camera, Web Cam etc.) worked via the USB ports. I've uninstalled and reinstalled the system and drivers for devices without result. The device displays 500ma of power manager is available for each of the 3 ports but watch 0ma used. The Device Manager also shows that the USB ports are working properly. Can someone help or advise if these ports on a separate card or they are part of the motherboard. If Yes, where can I get a. Congratulations to all - Andy
A lighting strike is not good news, if she gets hit by a kind something can go wrong. My guess is that your laptop USB ports has taken suddenly by a massive power surge that probably damaged the chips inside. It could be a Windows problem, or not the only thing I could suggest is to use a bootable Linux such as Knoppix CD and run a command called usbview with some USB devices.
If the USB has been confirmed dead then your only option is to use an adapter CardBus USB 2.0 providing your CardBus slot is not damaged too.
I have a model computer T430s 2352CTO, running Windows 8.1, 64-bit version. Before upgrading Windows 8.0 all drivers have been updated. The USB ports 3 worked properly, in particular an external hard drive of 1 GB running. After the 8.1 update, 3 USB ports work always, but only for about 30 seconds, then the hard drive stops. The power led remains on the hard drive, but it no longer displays in windows Explorer.
In Device Manager, I'm gone to Bus USB-> USB controllers Root Hub-> properties-> (under general it says "this device does not work correctly)-> Power Management-> unchecked the box"allow the computer to turn off this device to save energy. Unfortunately, it doesn't seem to stop the problem. Any ideas?
Please try this:
Hi, I cleaned the dust from my computer yesterday for the first time because the computer kept crashing. I removed the motherboard, so I unplugged everything that was clinging to her and I also removed the hard drive then plugged everything once I had finished, (do not know if I just plugged in as it was, even if I took a video of it, but the wasen can't good quality so I had to guess a little). I also added thermal compound to the cpu.
Anyway, everyhting seems to work except the 2 usb ports front of the case. It was working fine until I opened the case (this is why I do not open the computers, but the dust was just too). The audio ports and microphone located in the front work correctly. And the rear USB ports are working properly.
What I've done so far is running pilot Booster and also I went to Device Manager > USB Bus controllers, then I turned off everything on the list, then allowed them again. And nothing has worked.
I don't know much about computers so I don't want to go to the hassle of opening the case cause once again I was scared lol but could I maybe hooked up a cable in the port of fake?
Also, is there a diagram to show where each cable goes to the a6554f model?
As you pointed out the audio before and MIC ports are working, then it might be just the plug for the ports before USB is not properly or is in the wrong place. Here is a page that relates to the motherboard. In the lower right corner of the image or the page layout scheme, there are two blocks header before normally taken into USB ports. Says F_USB1 and F_USB2. Either we must work to the front ports. Check to make sure that the wiring box beam (which has the wires going to the front USB ports) is connected on one of them.
Hi, I use windows vista Home premium on a Fujitsu siemens Amilo laptop.
Until yesterday, I always connected to the internet via a direct connection with my router. Now, however, I have have a direct link and can only connect to the internet through a Wi - Fi
As soon as I logged online, all my usb ports stop working... I mainly use my mouse and my web cam... the cam sex is essential for my communication with my wife living abroad... Try as I might, I can't get the laptop to recognize any usb... as soon as I'm online... That is to say the internet disconnct, according to my USB again.
I would be eternally grateful if you could help with this frustrating situation
Try the following steps to resolve the problem:
Method 1: Run the troubleshooter of material and check what is happening.
Open the hardware and devices Troubleshooter
Method 2: I suggest you perform the clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
Method 3: You can check after uninstalling and reinstalling the USB drivers , if you are able to connect. You can disconnect all USB devices and then perform the following steps:
a. Click Start and then click Control Panel.
b. click System and Maintenance, click System and then click on Device Manager.
Note: If Control Panel is in Classic view, double-click System and then click on Device Manager.
If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
c. in the Device Manager, double-click to expand the "USB Bus controllers", right click on the controller host, click "Uninstall" and click "OK".
Check that if at all, there is an exclamation point on the pilot, it suggests problems with the installed driver.
d. Repeat step 2 to uninstall all items under 'USB Bus controllers'.
Then, restart your computer and Windows 7 will automatically reinstall all USB controllers.
If you are still having the same problem then you can check the device USB drivers updated using windows update. See the following help link:
Updated a hardware driver that is not working properly
If the edge of the question persists I'll ask allows you to check the chipset driver updates you find on the manufacturer's website. The chipset drivers normally integrate USB controller drivers as well.
You can also check:
In Windows network connection issues
Hope this information helps.
I have 5 usb ports, which worked very well and all of a sudden none of them work, I checked the status of them in Device Manager and all say working properly?
The question you have posted is related to Windows XP and would be better suited to the TechNet community. Please visit the link below to find a community that will provide the best support.
I hope this information is useful.
Rehman - support Micrsosoft
The usb ports on my pavilion dv7 stopped working. In doing research I think it has something to do with the drivers, but being not not 100% technical, I'm not entirely sure how to solve this problem. Could you please help me solve because I use quite often the usb ports as well as to synchronize my phone etc.
Hi @laci2013 ,
Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!
I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion dv7 Notebook and issues with the USB ports on 10 newly installed Windows. Here is a link to solve the USB connections.
I would like to uninstall all listed in the universal serial bus controllers list.
Please note remove any and all USB devices and remove the memory card in the slot of the card reader. Disconnect all non-essential devices before you uninstall the controller Universal serial bus.
Restart your computer, and then insert the USB device.
You can try to use the Windows Update Troubleshooter to fix updates that do not come through Windows 10. Please restart the laptop twice to make sure that all updates are completed!
I hope this helps.
So I recently bought a used dv7-4177nr, got home, and since it has been used, naturally the first thing I do is restore the system to factory conditions. I don't check the ports for a feature beforehand. Run all Windows updates, get rid of the bloatware and realized, "it would be easier with my mouse wireless." Go to plug in, and the ports on the right do not recognize. No sound of "you hooked something up" or looking for drivers or anything like that. Those on the left are working fine. Windows detects that there is no ports.
I tried the things:
Update the BIOS
chipset drivers of the series AMD 8 (not completely sure that those who have the right ones, but nothing else has blown up or whatever it is)
Remove the USB drivers from Device Manager and let Windows RE-add-the
The left USB ports are directly on the motherboard and the ports on the right side
on a removable daughter card.USB card (includes cable) 605348-001
my new hp Pavilion 15-n001, suddenly all 3 USB ports do not work. Help me solve this problem
Have you checked the status of the warranty that I asked?
The resolution of the issue will be a replacement of the motherboard equipment.
Contact HP support for warranty repair and provide the code to hardware failure.
Let the technician customer you talk with know that you came here for help.
So I do not know what is not "where it will honestly, but put there just to try to help someone else who has struggled with this as long as I did it...» I ended up having my two USB ports on the left side (turned out to be my 3.0 ports) working again when they recognize nothing. I could use the USB 2 on right 2.0 ports, but the transfer rate was terrible.
My answer on another question where someone had a similar problem... good luck!
Not sure if this will help, but I had the same problem, the two ports on the left did not work on my Dv7. All this time I thought that the USB on the right were my 3.0 ports so I thought that would be nice, but it's been over a year that I initially had this problem and made a bunch of maintenance of the system meant that I would look through it again. In any case, I went to the Device Manager through the computer management tool. I know that you can go straight to the Device Manager, but just give you exactly how I did it. You can search just to start computer management.
So I chose Device Manager in the menu on the left side and it looked like ordinary Device Manager. Went down to Universal Serial bus controllers... at this stage, I watched the action menu on the right and select more actions, opinions and you click Show hidden devices. After that I went through my USB controllers one by one as I had done many times before and checked them, tried the update of drivers, etc... Under the USB controllers Section, I noticed something like xHCI Host controller of compliance Test... I right click it and went into its details, I tried the driver updated and installed the new driver. 2 new USB controllers immediately arises: Renesas Electronics USB 3.0 Host Controller and root hub.
Switched on a test drive from the right thumb to the left and the computer instantly recognized and installed the driver for the stick.
And that was all... hope it helps even if this is later. "
Thank you for visiting the Forums Support HP's, welcome and thank you for the important information.
Have a good week.
I bought pavilion dv6-6165tx 2 years back and ibought a new hdd internal as man became corrupt, I installed os win 7 pro (licensed) and drivers of HP online.
now the problem is that my left usb ports do not work, and also my finger print reader
When I checked in the Device Manager I have 2 errors
Universal serial (USB) 1 Bus controller).
Unknown device 2).
and the hardware id is the following
PCI\VEN_1033 & DEV_0194 & SUBSYS_3388103C & REV_04
PCI\VEN_1033 & DEV_0194 & SUBSYS_3388103C
PCI\VEN_1033 & DEV_0194 & CC_0C0330
PCI\VEN_1033 & DEV_0194 & CC_0C03
USB\VID_138A & PID_0018 & REV_0078
USB\VID_138A & PID_0018
I don't know what to do, please someone guide me how to get rid of these problems and also some of the updated drivers.
help, much appreciated
You need these drivers...
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