HP pavilion dv7-4165dx: spdriver_1.37.0.193 drivers not plug-and - play doesn't work
Status of the device: this device is not present, is not working properly or is not all its drivers installed. (Code 24)
My graphics cards: AMD M880G with ATI Mobility Radeon HD 4250
Operating system: Windows 7 32 bit
I haven't changed anything on the system and the drivers when the problem appeared, nor detected no sign of the performance problem, but I found this alert in device manager.
Please advice solution. Thank you.
Hi SoulOfWater,
Thank you for your answer, I am sorry that did not help.
There are recent changes to your system?
Have you checked against viruses and malware?
Try this step.
Go to the command prompt run command and type
Right click and run as administrator
Type sfc/scannow, and then press on enter
It will look for corrupted files and try to fix them
Here is a link to the Drivers of HP Pavilion dv7-4165dx Entertainment Notebook PC. Please make sure you have the latest drivers.
Try to delete the driver from Device Manager (not just uninstall)
Restart your computer and run the HP Support Assistant to update the drivers again.
If that did not help. You can try to install the original driver of Recovery Manager. Using the Recovery Manager to restore the software and drivers (Windows 7)
If you are still experiencing a problem, try a restore to before, it happened. Using Microsoft System Restore (Windows 7)
If it is still not resolved, I suggest that perform you a recovery to factory. Performing a recovery of system HP (Windows 7)
During the recovery process, you will receive an option to backup your personal files. If you have not already done one, I suggest you do one now to avoid any data loss.
Restore files that have been supported to the top using HP Recovery Manager (Windows 7)
Alternatively, you can contact HP support for assistance.they have the ability to access your system remotely to help locate and solve problems.
Please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number Technical Support site map
Tags: Notebooks
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