HP Pavilion dv7 Freeze random/Lockup

Similar Questions

• Pavilion dv7: Pavilion dv7 stops randomly

  I have a somewhat old Pavilion and begins 3 days ago, it began to stop randomly. The average time it works is about 5 minutes. I thought it was because it was overheating, so I had cleaned the vents, am a pad cooling and try see if she resist longer in an air-conditioned room, but she always stops.

  Keelay wrote:

  Is there anything else I can do if it is still hot?

  Far beyond cleaning and her reapply thermal paste there is not much but I raise the back side of the laptop and try that and see if the thermal overload is lower if that's the case, then, it would be the fix, that you use to keep it from overheating. And if you sell the computer based AMD mobile processor and get a processor iNtel based they do better in temperature as opposed to AMD processors and will cost more but more value.

• Beep randomly from Pavilion dv7

  Hello

  I have a HP Pavilion dv7 laptop computer I've used about 7 months now. Just today, my laptop started making random sounds of beeps. Everything seems fine (laptop boots up properly and is not yet attended BIOS problems). However, every 30 seconds or more, it makes a short beep. It's annoying and worrying as I have no idea what could be wrong with my laptop. Any ideas?

  Thanks in advance.

  Then... I figured out that beep was not my computer... It was just the smoker on batteries insufficient detector and needed a battery replacement.  in any case, any ideas on how I could delete this message?

  (I started this thread because I seriously thought to the noise came from my laptop.) It is similar to the sound when you open command prompt and type "Ctrl + G")

• Pavilion dv7 programs closing and opening at random, computer stops randomly

  I have a Pavilion dv7-6154ea running on Windows 7. I've had it for a year and a half now and I just encountered this problem (it started a few days ago).

  The problem is that some programs or files are opening and closing by themselves, randomly without doing me anything. Sometimes even whole computer stops himself. And it's not as if it crashes, it just closes programs in the usual way or stops normally (without any problem).

  I scanned the entire computer for viruses and it is clean. If the problem seems not be caused by a virus.

  One thing that I was doing at the same time when this problem occurred is switchable graphics mode in the BIOS change, dynamics on fixed, by following the steps in this link to The switchable Graphics Mode

  I have a built-in Intel GPU (that to speed up performance) and an AMD Radeon HD 6490 M GPU (that of better graphics) and I wanted to run the PC on the AMD because I think that the dynamic mode has not changed the GPU when I needded, for example for video games.

  However, after a day of opening/closing by themselves programs, I decided to return to dynamic mode, and nothing has changed, so maybe it's also not the cause of the problem.

  In any case, it seems too convenient that the problem happened right after I introduced the Switchable graphics in the BIOS mode, if I don't think it's a coincidence.

  Can someone help me? It becomes very awkward to have a program that I use at the moment of the computer closa.

  Thank you

  sthri,

  It doesn't sound like it's a virus, but it could also be the keyboard.

  Go to start

  Type ease.

  Press enter

  Go to the bottom and click, facilitate the use of the keyboard.

  Check all the boxes and click OK.

  The keyboard will not work, but move and open programs as you normally use the computer and see if you get any errors.

  It is a shot in the water.

  By clicking on the White Star congratulations on the left is a way of saying thanks!

  I would like to know how everything goes.

  Nice day.

• Catastrophic customer service, Pavilion dv7 laptop STILL not repaired, shuts down randomly

  I've had a Pavilion dv7-6c95dx for over 6 months now and 1 week after I bought it, the laptop began to stop randomly. Firstly that it happened sometimes, usually once a week. When this problem occurred, I had to open the Task Manager, as well as SpeedFan and Manager tasks showed that everything worked well minus 50% of their capacity and SpeedFan has indicated that all systems (HARD drive, processor, motherboard) were running at 50 degrees Celsius (when I talked with a representative from HP on the phone, they told me that their products are supposed to operate at the maximum temperature is 90 degrees Celsius). I assumed it was a small issue, and, after a few months, to see if Windows 7 because of the problem, I installed Ubuntu (Linux). The same problem. I then reinstalled Windows 7, Ubuntu and even threw in a copy of Windows 8 for good measure and the same problem kept happening, but now it would be up to 4 TIMES a DAY. It would be closed (meaning that just go to a black screen, with the familiar sound of hard-stop which makes the fan) usually when I'm either: play a video game, who does not use a lot of RAM or CPU at all and is not graphic, or watch a YouTube video, usually HD and full screen. I'd hear the fan starts pumping a little (I knew it could get loud if necessary, but it's never told fort) and usually after a minute or two, he would have hard stop and then restart itself. So after 3 months of daily irritations, I decided to take my laptop to Geek Squad in the best buy, the store where I bought the unit. Geek Squad was no help: I sent the unit in 4 TIMES and first they said that the problem was "A defective HDD," they replaced, without success, and the other 3 times, they could not reproduce the problem, so that was the MONTH wholly wasted and worn out waiting for my computer back. I then asked to call HP, in the store, because when I called HP, I was not able to get a straight answer and HP, after AN HOUR of talking on the phone in the store, with a Geek Squad Manager, has reluctantly agreed to send me a box to pack up my computer and send it to HP service center. I received a call from HP after the computer and surprise, surprise, they could not reproduce the problem either! I asked about a policy of lemon no., and they said they didn't know what to do to that, of course, continue to send the laptop. When I got my laptop, I also got an email from HP asking me to rate my experience, and after I gave them the low ratings consistenly, so only I was able to speak to a case under the name of Kevin E Manager. He told me that I have to send the laptop in for "more extensive testing" (I'm not sure what this means, should not run them not testing the most extensive possible THE FIRST TIME AROUND)?) and when I asked about the policy of lemon no., he said after I send it, they will look at "other options." This time, the heat sink has been replaced, because for some reason, the laptop was running at 90 degrees Celsius, (which never happened in all my time to possess, to the best of my knowledge) but, of course, they were unable to reproduce the original problem. When I got my laptop, there was still the problem. When I called HP back, Kevin told me that at this point, they may send a representative to my home. 15 minutes before the arrival of the local representative, the closed laptop. I was relieved, because I thought it meant that I could reproduce the problem and show him. However, after waiting for an hour, with more applications running that generally required to shut down the computer, he WORKS PERFECTLY. As a matter of fact, the representative took the home unit for 3 days, and it worked perfectly. When she returned, of course, could do nothing about it. This device has been repaired 7 times now, and it is a shame. Kevin called me today ' today - in fact, it was after 1 week of waiting for a response from "24 to 48 hours." Moreover, off the 8 times that Kevin has promised to follow with me, it was only once I received a call during the response time promised 24-48 hours-another 7 times, it's me calling to him.

  Needless to say, I am extremely disappointed by the products and the HP customer service and would certainly not bought this device from them if I had known that I have would have been treated this way.

  Hello ImUnhappyWithHP,

  I will forward this thread to appropriate to review team. Someone must be in contact with you shortly regarding your question.

  Contact will be through the forums private message feature. You can check your private messages by clicking on the icon of the little envelope next to your name in the upper right corner, once you have connected.

• Pavilion dv7-6c01ea loses random Wi-FI.

  Hi all

  before you begin, please note I'm not an advanced user, and I will try to provide as much information as I know.

  I bought a new laptop in Pavilion dv7-6c01ea 3 days ago, and I have problems with my wifi connection. The day of the purchase, that it worked perfectly - despite its slowness on my old laptop connection, using the connection together 30 mb/s and worked without any problems.

  The second day, I activated the pre installed Norton Internet Security, and (I assume) very short time after the wifi simply disconnected. I tried to re - connect, however it would give me the message "Windows only could not connect to virginmedia. On troubleshooting, I'd always get the message asking me to reboot the router - I've done several times, without any result. More troubleshooting, it seems that there was a problem with the access point.

  I read on the forums that it could be lack of Norton and removed using the Norton removal tool. Unfortunately, this has not helped.

  What will happen is, it disconnects, I plug it via the ethernet cable, and then restart the wireless connection, and it works. However, I found that, after having moved the computer laptop back in my room (the router is in the living room, close my bedroom wall), the connection would drop.

  What happened then was that the connection actually slept, but started randomly turning off, then come back randomly as well. I tried this solution http://support.hp.com/us-en/document/c01887303 under the 'static IP used instead of the dynamic IP address' as suggested by another post on the forum, but I found that the obtain an IPv6 address automatically etc. were already selected.

  I also tried manually configure a new connection for a few times, but that did not help either. I tried to update the wifi drivers and received information that they are up-to-date.

  Rather than the first day of its use during the connection would display 5 bars, now it's 4 or 2, sometimes up to 5. The download speed is still fast enough.

  I would be extremely grateful for any help provided because it is very frustrating, especially on a brand new laptop. Please let me know if you need additional information. Thank you.

  Hello

  I guess maybe it's a hardware problem with the WLAN device, so my best advice, considering that you only had the laptop 3 days, would be to return it to the retailer you bought it and get the machine replaced - by looking at the model number of your machine, I'm guessing that you live in England (so do) and if this is the case You can usually return a machine and be replaced in the first 28 days.

  Kind regards

  DP - K

• HP Pavilion dv7 button walk / stop does not

  Hi, I recently had my Hp Pavilion dv7-1245dx Entertainment Notebook (to the best of my knowledge bc, I can't look it up in my product number) fixed some viruses and malware that caused random stops and freezes. My laptop worked fine after that the fix so I installed the latest updates to better protect my laptop but when I left and my laptop came into fashion 'sleep' it would not respond and the screen was black. I stopped using the power button and it turned back. The computer does not start and the flash caps lock button three times which means a problem of memory, according to HP support, that happened before I got my laptop fixed. Later, I unplugged the AC adapter and moved my laptop but when I tried to put it on the power button does not respond and I can't do anything with my laptop. Both recommended options for the issue of cap locks and the power button is to go inside my laptop and tinkering with the battery and the memory module. I'm very hesitant to do so for fear of further harm to my laptop. I am on Windows 7 and advice on what I should do would be greatly appreciated. (will give you more information if necessary)

  With respect,

  ACertainGuy

  Your notebokdoes have removable covers for the module of memory in the bottom of the laptop. It's just as shown in the document I linked.

  You will need to buy a Jewelers screwdriver set.  A jewellers Phillips scredriver is necessary.

  Here is a link to a documentthat explains the flashing LED error codes and what they mean.

  The only other option, if you do not have enough confidence to do it yourself, is to take your laptop in a shop that will do it for you.

  Best regards

  ERICO

• Pavilion DV7-6195us: reliable wireless connection

  It is of a Pavilion DV7-6195us. It connects wireless to a provided Comcast router/gateway. My connection drops randomly, and my solution was to click on the bottom wireless icon to the right of the taskbar, disconnect my network, wait 5 seconds and reconnect. It is successful in 90% of cases.

  I looked in Device Manager > network adapters and see: Intel Centrino Wireless n 1000 #2, Microsoft Virtual WiFi Miniport Adapter #2, Microsoft Virtual WiFi Miniport adapt #3 and Realtek PCIe GBE Family Controller.

  This laptop was bought second-hand from a guy who did the free update for Windows 10 without doing all the preparation work. I restarted it in Win 7, 64 bit. The laptop is starting in 2012 and I did the best I could to update the latest drivers, but trying to install the latest WiFi driver gave me the message that says that the driver installed is newer than the one I tried to install. The current version of the driver is 15.11.0.7 as of 1/26/2014(Intel Centrino). I don't know why it is a #2, and I do not know whence the Microsoft Virtual Miniport #2 and #3. Their versions of the drivers are identical and are dated from 2006.

  I wonder if they interfere with the Intel N 1000? Should I uninstall them? Is there a driver later for the Centrino N 1000 found somewhere other than to HP support site?

  My goal here is to stabilize my connection to my wireless router.

  My wife's cell phone is a Dell Inspiron which is located not far from where my laptop is, about the same distance from the router, and she has no problem connecting.

  Thank you.

  @skaler,

  Sorry, I sent the graphic driver not the network driver.

  Here is the link for Intel Wireless drivers for Microsoft Windows 7 Version 14.2 Rev A sp54841

  Again, I am sorry that I did.

• HP Pavilion dv7 - 6143cl: cannot download the drivers on the hp support site

  I have recently reinstalled windows 7 to fix a problem with some corrupted windows files. Now, I need to reinstall my drivers but to do what I need to download and I can just download them from the site of HP support with product dection or the manutal method I get a logo of loading and it just sits there. I think it's just for my computer because I tried computers randomly and I could see drivers to download (I didn't actually download them I just wanted to see if the problem was on my end or hps.) I tried google chrome, Internet explorer 8 (always install updates windows) and firefox.

  Hello

  The link in the Spanish works.

  Laptop HP Pavilion dv7 - 6143 software cl entretenimiento y controllers | Soporte HP®
  http://support.HP.com/es-ES/product/HP-Pavilion-dv7-6100-entertainment-notebook-PC-series/5082216/model/5118976/drivers

  Drivers:

  Chipset

  http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55095.exe

  Intel HD video

  http://ftp.HP.com/pub/SoftPaq/sp52001-52500/sp52473.exe

  AMD HD graphics card

  http://ftp.HP.com/pub/SoftPaq/sp53001-53500/sp53025.exe

  LAN (Realtek)

  http://ftp.HP.com/pub/SoftPaq/sp52501-53000/sp52503.exe

  Intel PRO/Wireless

  http://ftp.HP.com/pub/SoftPaq/sp54501-55000/sp54841.exe

  Bluetooth Intel

  http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55138.exe

  Card reader

  http://ftp.HP.com/pub/SoftPaq/sp52501-53000/sp52502.exe

  Audio

  http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55094.exe

  Management engine interface (MEI)

  http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55100.exe

  USB 3.0 Renesas Electronics

  http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55102.exe

  HP ProtectSmart

  http://ftp.HP.com/pub/SoftPaq/sp53001-53500/sp53462.exe

  HP Quick Launch

  http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55150.exe

  Synaptics PS/2 Port TouchPad

  http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55107.exe

  HP SimplePass Identity Protection 2011

  http://ftp.HP.com/pub/SoftPaq/sp54501-55000/sp54680.exe

• Keyboard problems - the circumflex accent keeps jumping around while I type! HP Pavilion dv7 Notebook PC

  Product name: HP Pavilion dv7 Notebook PC

  Product number: B1W89EA #ABU

  Operating system: Windows 7 64-bit

  I have made no recent changes.

  Problem:

  Everything by typing the caret keeps jumping to the top of the screen so that the text I'm in the mid typing eventually disappear to a random position longer than the top of the page, I already typed in the middle of the text.

  For a few weeks, I assumed that it was just me slipping, as I only started using the shortcut ctrl + arrow keys to scroll the text easier. However, I am becoming very sure that this is not the case because it happens to average flow by typing quite normal (i.e. not involving not the arrow keys at all!).

  I didn't have this laptop last summer, but I'm a finalist uni and REALLY rely on my laptop. I type a lot, and it's really annoying and inconvenient

  Hello NerdWhale.  I understand that you are having problems with your keyboard.

  You should try to remove the keyboard and reset the laptop hard driver.  This will force the material in order to be reset.  Try the following.

  1. Click Start, type "Device Manager" and press ENTER.
  2. Expand the section of keyboards.
  3. Right-click on each device and select uninstall.
  4. Shut down the laptop.
  5. Remove the battery and AC power.
  6. Press and hold the power button for 15-20 seconds, three times.
  7. Replace the battery and AC power.
  8. Start Notepad and allow Windows to reinstall the drivers.
  9. Check whether the problem is resolved and post the result.

  I'll keep an eye out for your answer.  Have a great day!

• HP Pavilion dv7 1130el goes black

  Hi everyone, it's my old laptop, hp pavilion dv7 1130el purchased 5 years previously, there always wokerd very well, but now the screen goes black without reasons... at first I thought it might be overheating, but it is completely random:

  -sometimes works even when is hot

  -sometimes goes blackafter I turn it on and then open google

  -sometimes works for some time, when its not hot and then goes black

  I don't have a second monitor to connect it, but even if the screen goes black I can still hear the music of youtube, so I guess it's just the screen.

  HP Pavilion dv7 1130el, Windows 7 ultimate, runned fine for a year with this OS.

  Thank you!

  OK, I solved the problem of cleaning the computer laptop, also changed the thermal paste.

  Thank you very much

• Pavilion dv7-1110eo: HP Pavilion dv7-1110eo error after update BIOS startup

  I've updated the BIOS (it is now Hewlett-Packard F.49) with a download from the HP Web site. I wish I had not done that because it's my portable patient. When start it freezes and the only thing that I see is black screen with HP logo. No button works.

  Later I discovered that BIOS itself is not the problem (I tried to get back the old version for a long time without success), it is the connected USB devices or USB ports, don't know. My laptop starts normally and works perfectly if I remove all plug-ins USB until I press the power button. After the black screen is passed I can plug the USB and they work too. I wonder if any of you ever faced this kind of problem...! If you have and you know how to solve this problem, please help. (Finnish HP customer service couldn't help me).

  Here's a full report of the problem (my blog):

  http://10101101010110.livejournal.com/32291.html

  http://10101101010110.livejournal.com/33650.html

  http://10101101010110.livejournal.com/33872.html

  Hi @10101101010110,

  Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your HP Pavilion dv7-1110eo Entertainment Notebook and questions with a BIOS update. You can reset the BIOS with this document by selecting the reload the default BIOS settings. Helping other people.

  Note Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.

  Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system, including USB devices.

  I hope this helps.

  Thank you.

• Pavilion dv7-6157 can be upgraded for the games?

  I bought my son the Pavilion dv7-6157nr two years ago and he has problems with graphics on the high-end gaming, he plays. They freeze or crash. It has 8 G DDR3 SDRam, 2 generation Intel Core i7 2.2 GHz - 3.10 turbo and a radeon HD 6770Ms graphics card. Video memory it says "itchable graphics"... What does that mean?  This computer can evolve in a way that would help the graphics? Y at - it a graphics card or driver upgrade? More graphics memory can be affected?

  I'm tired of hearing that suck laptops.

  Laptops are not really designed or constructed for the high end games. I doubt that adding memory will make much difference. Given that the two most important points (CPU and GPU) cannot be updated easily, it is a losing battle.

  The only other options I can suggest are...

  (1) a HP System Recovery to return the computer to a factory like State

  (2) do a clean install of WIndows 7 and try to use latest drivers for chipset manufacturers

  (3) buy a new computer that exceeds the requirements of game

  If you have any other questions, feel free to ask.

   

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• HP pavilion dv7-6135dx

  Then out of no where, a few hours earlier, my laptop (HP Pavilion dv7-6135dx) started acting... First, it would show my wifi like "no internet, secure... In an attempt to "disconnect' to reconnect - I accidentally hit"turn off"- to which a person has helped me get this back off to disable... I've had the internet for a few minutes - but since my battery was almost dead & I was by my parents home, I decided to wait until I'm home... Now that I'm home, whenever I try to connect to the Internet (using Chrome) nothing will open... On the contrary, he says, "this site is not reachable" as well as "DNS address was not found. Diagnose the problem"and it has a blue 'Reload' button... But then I also noticed that I had to click on the Chrome icon as 6 times after restarting my laptop - when I tried to open Chrome... Furthermore, when I tried to open Avast Antivirus - I had to keep clicking this icon, so... When Avast has finally opened its doors - I tried to do a "Smart Scan" to "Virus scanning" and stopped at 6% & would not move for about 1.5 hours... I don't know what to do... Any help will be greatly appreciated! Thanks in advance!

  Hello @DanS16,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

  I came across your post about the performance issue with the laptop and he wanted to help!

  You are able to perform a System Restore, to define the notebook to its previous working state?  If you're still having problems, then try to check your system for malware.  You can use the tool here to help you, if necessary: Malicious Software Removal Tool

  Also, try to review the following document and let me know how it goes:

  Computers HP - computer crashes or freezes (Windows 7)

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great weekend!

• Windows 8 Pro gel on HP Pavilion dv7-1103ea

  Hello

  Just upgraded my HP Pavilion dv7-1103ea to Windows 8 Pro after using the overview of consumption and it keeps freezing for a few seconds every 5 or 10 minutes. He did it on the beta version as well but I thought it would be fair that the OS is not final, but now that it is and it freezes again is a bit annoying. Y at - it freezes anyway to find this driver needs to update maybe or what are the causes? They seem to be more frequent at startup.

  See you soon

  The following link will offer you if HP has tested your system for Windows 8:
  http://WWW8.HP.com/us/en/Ad/Windows-8/instructions.html

  If your system is not tested, HP will not release the drivers directly for your site template Web HP.com.

  The following hyperlink will suggest if your system is compatible with Windows 8:
  http://Windows.Microsoft.com/en-us/Windows-8/upgrade-to-Windows-8

  Laptops: the upgrade from Windows 7 to Windows 8
  http://support.HP.com/us-en/document/c03451712