HP Pavilion e17 - 148 ca: [URGENT] need response on the laptop screen went blank question

Hello there, this is the Prince of the heavenly Crown of Canada here.

I've been a loyal user of HP consumer level laptop for 2 years.

It seems that there is a problem with my laptop screen display.

For my part, this is the first time this kind of problem has occurred.

For some reason, in my current (well, now its my last) session, my screen became totally blank on me and turned black, as if the laptop was in a sort out of power status, however, the power of the laptop was always and until the issue has suddenly decided to occur before my eyes , I had been using the laptop and was even working on a coding operating... some of you may know me as the creator of the heavenly System.ini Crown Configuration file.

Apparently, it is a known issue with HP Laptop, and I don't know if HP is actively focusing on the question of setting so that it does not become an inconvenience to other users of HP laptops or buyers.

Is there a known solution as to how to fix this kind of problem? This is very critical and I was in the middle of the tent to save the rest of my code in Notepad on my desk, but I would speculate that asides from the 2 files I could save, the rest would have gone unless I would be able to resume my last session which I highly doubt at this stage.

If someone could please let me know as soon as possible, I would appreciate it a lot.

~ CCPOC Benson Lam

Hi there @BensonLam,

Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, HP experts and other support staff. I understand that you have a problem with the black screen. I'll be happy to help you.

Please report the number of complete product from your computer. Check out the following, if you need assistance with this information.
How can I find my model number or product number?

Here are a few documents to help.

Black screen or white with a blinking cursor after entering the Windows password

Computer starts but the screen stays white

Please keep me informed of the progress of things.

If you need help, let me know and I will gladly make all that I can to help you.

Please let me know if that solves the problem by marking this post as "accept as a Solution.
To simply say thank you, click the Thumbs up below!

Thank you.

Tags: Notebooks

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