HP Pavilion g6 2210ss (Windows 8) with limited access

I use a laptop HP Pavilion g6-2210ss in a house where there are many different computers and laptops connected to a router via wifi and LAN. All computers are connected to the internet without any problems except the laptop mentioned.

This laptop is the only one that is currently running Windows 8. I tried ethernet and wifi on that computer connections and none of them worked; I can connect to the network, but I still get the warning message "limited access". If I try to open a web page, I get the message "no connection".

I tried to uninstall and restart to update drivers, select supplier list, netsh commands, routers... None of them worked. Any ideas?

Hi HandyAndy14,

Thanks a lot for your answer. I solved the problem, two days earlier, sorry for not having informed here.

I found this information on HP Support website:

The problems of Internet connection to broadband (Windows 8)

I tried almost all the proposed solutions without success. However, the last of them work: HP System Recovery.

After the factory restore, I have had access to the internet as before. I'm just not day to 8.1, just in case.

At one point, I had a problem when the keyboard no longer works, but with the help of the virtual keyboard of Windows 8 and this link, I have found a solution:
Pressing the keys does nothing (the keyboard does not work)

I hope this helps someone else.

Tags: Notebooks

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