HP Pavilion g6-2240sa - almost the entire keyboard has stopped working. Help please!

Hi, I have a HP Pavilion g6-2240sa with Windows 8 operating system.

This morning I turned on my laptop and the keyboard was not working, I had to use the on-screen keyboard to connect (this icon narrarator was fortunately in the lower corner). Later, I tried all the keys, just in case where it was not all keyboard - and discovered the tab left ctrl, NumLock, CapsLock Num 9, f10, f3, f6 and numlock less all responded but were only playing with the light and sound.

I did not any changes to the system recently that could have caused this and the only thing I can think is my boyfriend stumble on a staircase door in my living room entry and obtaining of coke on the table, maybe a little spashed under the screen, but I do know that nothing got inside the computers speakers.

I have tried to find solutions and trying to shut down the computer, remove the battery and hold the power button and enter the Security menu, keys do not respond when I try to go to the Security menu, so that didn't work.

Can someone help me please, I'm still under warranty, but I hope it's something I can fix myself.

Hello

You can start on the corresponding link below.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

Kind regards

DP - K

Tags: Notebooks

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