HP pavilion g6: computer does not during start up

HIII,

After I install the updates (from Control Panel - Action Center) when I restart the computer, it says: work on the updates.

After 10-15 minutes when this is done it again by flashing "HP" on the screen (start-up). And then it gets stuck.

I left it for more than 3 hours, and again, it is to the State.

Hi @AA7,

Thank you for your query.

A hard reset will not affect your personal data.

A refresh should not affect your personal data, but I do not pretend to do a backup in the case where.

A recovery will remove all data from the drive and reformat it, before you reinstall it again to the State of the plant.

Good luck!

Tags: Notebooks

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